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"Overall it was an ok stay. Our room was clean and check in was hassle-free. The property is old though and in need of updating. The wallpaper was gash ... " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

3-star hotel near Reno Events Center

City center stay

Your stay at this Northeast Reno hotel places you within 2 miles (3 km) of Reno Events Center and National Bowling Stadium. Reno Arch and University of Nevada-Reno are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This hotel features a casino and 2 restaurants. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, cable TV

In addition to TVs with cable channels, the 281 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and safes are also available. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$83* Per night/room 31 Mar. - 1 Apr.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ramada by Wyndham Reno Hotel and Casino ratings based on 91 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Reno Hotel and Casino

Everyone (31) Couples (3) Business (1) Students (1) Family (2)
3 out of 5
Overall it was an ok stay. Our room was clean and check in was hassle-free. The property is old though and in need of updating. The wallpaper was gashed and peeling in several places in our room as well as throughout the hotel. The carpet is old and matted down and stained. The casino part is like where old gamblers go to die.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Guest Services Supervisor

Thank you for your comments and wish to share with you that we are currently undergoing a remodeling of many of our rooms with new carpet, furniture and appliances such as microwaves and fridges. We are a dated hotel which takes pride in our clean rooms as the age of the property can provide many challenges in feeling like a clean room. Have a wonderful day

4 out of 5

Posted by on 20 Oct. 2019

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1 out of 5
Do not stay here! We had two rooms and they were terrible. Both rooms had mold in the bathrooms. There was hair in the tub indicating to me the rooms had not been cleaned. The A/C in both rooms was not working (we were there in August). The King bed was hard as a rock. The room door to the double queen often stuck closed. This is a fire hazard. The door to the King room stuck open, A safety and privacy issue. When I contacted the front desk, I was told maintenance was on the way and would replace the mattress and fix the A/C. We kept checking back in with him and at one time was told maintenance was in the warehouse getting the mattress "right now". I later found out they don't have a warehouse and they would never change the mattress. The desk clerk lied to me three times. The casino bathroom was filthy, and a toilet was overflowing on to the floor. When I informed the front desk, they said housekeeping would take care of it in the morning! I will NEVER stay here again.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Guest Services Supervisor

Thank you for taking the time out to share your comments with us. I apologize for any confusion that may of happened during your stay and will be sharing your comments with our staff.

4 out of 5
Friendly desk clerks and shuttle service was great. Loved the casino and diner. Great food, menu and prices. Liked the fact that they had luggage carts. Elevators are very efficient. Bed was very comfortable. TV worked great. The only negative (and I'm very picky about bathrooms) was the bathroom sink was NOT cleaned thoroughly and the mirror could have used some Windex.

Posted by , from Loomis,CA on 19 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Guest Services Supervisor

Thank you for choosing to stay with us here at the Ramada in Reno. We thank you for recognizing our staff and want you to know that we are currently remodeling our rooms to a more updated room. We will share your comments with our housekeeping staff.

1 out of 5
4 days no maid service, no apology from front desk. We had to take our garbage down to the front desk daily, we had to ask for towels from the front desk daily we asked for maid service daily and never got any. Diner in Smoke Filled tiny Casino was filthy. There were greasy hand prints on our picture window, food scraps and cracker crumbs on the carpet had not been vacuumed, the bathroom vent was filthy filthy filthy! Terrible place, never again! Don't even think of going there!

Posted by on 11 Aug. 2019

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1 out of 5
There seemed to be a lot of prostituon & scary area. Please dont bring kids here.

Posted by on 7 Aug. 2019

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4 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Front Office Supervisor

Thank you for your rating.

3 out of 5

Posted by on 25 Jun. 2019

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Comment from Hotel Management

7 Jul. 2019 by Staci

Thank you for taking the time to share your comments with us.

4 out of 5
Property needs remodeling a little outdated. Restaurant was closed unable to have dinner or breakfast dining closed. TV in room was extremely outdated.

Posted by on 27 May 2019

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Comment from Hotel Management

12 Jun. 2019 by Jamie Woods

Thank you for your recent stay. We are currently updating all tv's in the rooms. We hope that you found the diner in the casino convenient for food- it also has great prices. We hope to have you back.

5 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

22 May 2019 by Michael

Thank you for your recent stay.

About the Ramada by Wyndham Reno Hotel and Casino

Location 1000 E 6th Street, Reno, NV 89512

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8635 square feet (802 square meters) and includes conference space. A casino, a seasonal outdoor pool, and multilingual staff are also featured at the business-friendly Ramada by Wyndham Reno Hotel and Casino. Free self parking is available. Smoking is allowed in designated areas at this 3-star Reno hotel.

  • 1 building
  • 281 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • 8635 sq ft of conference space
  • 802 sq m of conference space
  • Casino
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (6.5 km / 4.1 mi)
  • Train station: Reno Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Ramada by Wyndham Reno Hotel and Casino offers 281 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 11 AM.

Ashleys - This restaurant serves breakfast and dinner.

Casino Diner - Onsite diner. Open 24 hours.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

This hotel will place an authorization at check-in for a deposit equal to the full cost of stay and USD25 daily for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 12 per person (approximately)
  • Pet fee: USD 25 per pet, per night plus USD 50 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel & Casino
  • Ramada Reno
  • Ramada Reno Hotel & Casino
  • Reno Ramada
  • Ramada Reno Hotel Reno
  • Ramada Reno Hotel Casino
  • Ramada Hotel Casino
  • Ramada Reno Casino
  • Ramada Casino
  • Ramada Wyndham Reno Hotel Casino
  • Ramada Wyndham Hotel Casino
  • Ramada Wyndham Reno Casino
  • Ramada Wyndham Casino
  • Ramada By Wyndham Reno Casino
  • Ramada by Wyndham Reno Hotel and Casino Reno
  • Ramada by Wyndham Reno Hotel and Casino Hotel
  • Ramada by Wyndham Reno Hotel and Casino Hotel Reno

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.ca/Reno-Hotels-Ramada-by-Wyndham-Reno-Hotel-and-Casino.h10720-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.