Alma San Juan

4.0 star property
4-star hotel near Port of San Juan

Choose dates to view prices

Photo gallery for Alma San Juan

Bar (on property)
View from property
Suite, 1 King Bed, Balcony (Plaza)
Lobby
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
405 C. de San Francisco, San Juan, San Juan, 00901
  • Port of San Juan
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬

Room options

Deluxe Room, 1 King Bed (NW)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (NW)

  • Sleeps 2
  • 2 Queen Beds

Suite, 1 Bedroom (Courtyard, King)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed (NW)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Balcony (Plaza)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Don Juan, King)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Doña Rita, Kin)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 2
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).

What's nearby

  • Port of San Juan - 8 min walk - 0.7 km
  • Castillo San Felipe del Morro - 19 min walk - 1.7 km
  • Puerto Rico Convention Center - 6 min drive - 4.8 km
  • Pan American Pier - 8 min drive - 5.5 km
  • Condado Beach - 11 min drive - 3.8 km

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Caficultura - ‬1 min walk
  • ‪CasaBlanca Hotel - ‬2 min walk
  • ‪Casa Luna Rest - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk

About this property

Alma San Juan

4-star hotel near Port of San Juan
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Alma San Juan offers its guests an outdoor pool and a 24-hour fitness center. A rooftop terrace, multilingual staff, and concierge services are also featured at Alma San Juan .

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
Alma San Juan offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

Property Registration Number Valid ID and Method of Payment

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.

Property is also known as

Alma San Juan
Alma San Juan Hotel
Alma San Juan San Juan
Alma San Juan Adults Only
Alma San Juan Hotel San Juan

Alma San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 213 reviews
Rating 8 - Good. 43 out of 213 reviews
Rating 6 - Okay. 24 out of 213 reviews
Rating 4 - Poor. 7 out of 213 reviews
Rating 2 - Terrible. 5 out of 213 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, CUMBERLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SO welcoming and safe

Absolutely loved this place! Stayed here alone as a 20 year old girl traveling for work and felt so safe the whole time. All of the staff were more than welcoming and my expectations were exceeded! Definitely recommend this place!
Stayed 2 nights in Feb 2025

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with a balcony overlooking the square in front of the hotel. The hotel was done up in high end everything! The Molton Brown is a nice touch as well. Soft towels, nice robes. Great stay and on the edge of Old San Juan so great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!. I would suggest to have the 2 cracked glass tiles on the rooftop floor replaced. It’s a beautiful property with an amazing view of the bay! Service was really nice!
Stayed 1 night in Jan 2025

10/10 Excellent

veronica, wilmington

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Neil Forester, Naples

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked into room 201 - television not working, telephone not working and patio doors would not close. Despite repeated requets nothing was fixed - whole week with no TV or telephone. Only received room service once in 7 days. Hugely overpriced and facilities and service were a disgrace.
Stayed 7 nights in Jan 2025

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing Alma

Great boutique hotel in the center of all that Old San Juan - excellent, helpful staff, beautiful room. Glad we made the choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jerad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in Old San Juan. The restaurant staff was great and the food was amazing! Definitely stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

James F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in old San juan

Nice clean hotel with a fabulous rooftop bar and a very accommodating staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greaf location, nice property

Very nice property. Great location Old San Juan, near San Cristobal and the cruise port
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Lovely hotel

Modern elegant hotel -amazing rooftop restaurant and bar, excellent location!
Stayed 2 nights in Jan 2025

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Azeka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooftop, bar and restaurant with a great view. Lots of beautiful people too.
View from the rooftop
Bas relief at the rooftop bar
Stayed 2 nights in Jan 2025

6/10 Okay

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property with quirks

The hotel is in a great location and has a fresh, modern vibe. It's beautifully updated and feels very instagram worthy. We enjoyed our lunch on the rooftop and appreciated easy access to the sights of Old Town San Juan. The problem is that the hotel is missing some practical features. For instance, the pool is really just a large above-ground hot tub, but with pool-temp water. There is no proper pool deck. Our bathroom had one electrical outlet which was two-thirds covered by a medicine cabinet, making it impossible to use. We had to use our hair dryer and electric razor in the bedroom. The bathroom fixtures were new but improperly installed; the shower handle fell off each time we turned it on. There was a motion-activated light in the open shelves/closet that turned on throughout the night when we made larger movements. The bathroom was missing hand soap and lotion. And the small desk area lacked a chair, making it impossible to work in the room. If the hotel can work out these types of details it could be a great spot, but all in all, it felt a little off relative to our expectations. Still, a pretty hotel that offers a decent option for those looking to stay in the Old Town.
Stayed 2 nights in Jan 2025

8/10 Good

Joerg, Ashburn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but very little privacy

The hotel was very clean and comfortable. The staff was very friendly and accommodating. There is very little privacy in your room. You could clearly hear the conversations of the rooms next to you and of those in the hallway.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Suyash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and helpful (and available) front desk with lots of suggestions. The rooftop dining and ground level restaurant are very good as well. All in all, a positive experience - we did upgrade to a suite to get some more views and lighting into the room, which helped immensely.
Stayed 4 nights in Dec 2024

8/10 Good

Michael, Middleburg Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel. Water in shower was warm but did not get hot. Nice rooftop bar and restaurant.
Stayed 4 nights in Dec 2024

4/10 Poor

Colin

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place is very loud, has small rooms, is cheaply put together, and is expensive. The pros do not outweigh the cons....at all. I would not recommend this hotel. I also wasn't aware that the locals don't like this hotel. It's relatively new and very loud. There are anti-alma signs up next to the hotel. If I had known that its not local friendly, I would not have booked it. Pros: 1) Bed was comfortable 2) Lobby and rooftop restaurant are excellent (pricey) 3) Location is good 4) Plunge pool is nice Cons: 1) There is 0 sound proofing. We could hear every door and conversation. We even had to call the lobby at midnight to tell them to control the volume down there. We barely slept the entire time we were there. Our room had a door to the next room that did nothing to stop every conversation from passing through. We purchased a white noise machine and still that wasn't enough! 2) If you like to unpack at all, this is not the hotel for you. There are no dressers, closets, or shelves. There are barely any surfaces at all to lay things down on. I ended up using the end table and floor for my things. 3) Unless you get a deluxe room, the rooms are very small. 4) They built windows facing into the building into many of the rooms. The blackout curtains don't work to block the light. 5) They gave wrong information about the beach that cost us time and money. 6) No room clock is weird. 7) Fridge is full of expensive snacks/not usable 8) They never responded to my emails ever
Stayed 5 nights in Dec 2024