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Aloft San Juan

3.5 star property
3.5-star hotel near Puerto Rico Convention Center

Choose dates to view prices

Photo gallery for Aloft San Juan

Outdoor pool
Exterior
Bar (on property)
Down comforters, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
300 Convention Boulevard, San Juan
  • Place, Distrito T-Mobile
    ‪1 min walk‬
  • Place, Puerto Rico Convention Center
    ‪1 min walk‬
  • Place, Pan American Pier
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

9.4 out of 10
Exceptional
(135 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(117 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Corner)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Corner)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

8.0 out of 10
Very good
(2 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan

Santurce stay.At this Santurce hotel, you'll be steps from Puerto Rico Convention Center and within a 15-minute walk of Pan American Pier. Condado Beach and Port of San Juan are also within 2 miles (3 km).

What's nearby

  • Distrito T-Mobile - 1 min walk - 0.0 km
  • Puerto Rico Convention Center - 1 min walk - 0.2 km
  • Sheraton Casino - 3 min walk - 0.3 km
  • Pan American Pier - 12 min walk - 1.1 km
  • Condado Beach - 19 min walk - 1.7 km

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Medalla Arena - ‬4 min walk
  • ‪Metropol Restaurant & Bar - ‬3 min walk
  • ‪Patria Yards - ‬5 min walk
  • ‪Pudge’s Pizza - ‬3 min walk
  • ‪Choices Sheraton - ‬4 min walk

About this property

Aloft San Juan

3.5-star hotel near Puerto Rico Convention Center
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in a common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 7 levels
  • Built in 2019
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Hyatt House San Juan
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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (24 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 886 out of 1180 reviews
Rating 8 - Good. 168 out of 1180 reviews
Rating 6 - Okay. 65 out of 1180 reviews
Rating 4 - Poor. 35 out of 1180 reviews
Rating 2 - Terrible. 26 out of 1180 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Rajkumar, Fremont

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Víctor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expectacular
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast, clean room and staff was very accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

STEVEN, YAUCO

Stayed 1 night in Nov 2025

6/10 Okay

Tina

Travelled with partner
Liked: Staff & service
The hotel is in a great location and close to many attractions. However, the shuttle to Old San Juan only runs from 9 a.m. to 5 p.m., and it would’ve been much more convenient if it operated later for guests arriving after 5. One of the elevators was out of service, so getting up and down to our room took an extremely long time. Our A/C also wasn’t working properly—maintenance came to fix it, and while it improved slightly, it still wasn’t great. The room itself wasn’t very clean, and there was visible mold in the shower. Overall, I’d probably choose a different hotel the next time we visit San Juan.
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Stayed 2 nights in Oct 2025

10/10 Excellent

Vivíana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect
Stayed 1 night in Nov 2025

6/10 Okay

Judysan, Sabana Grande

Stayed 3 nights in Nov 2025

8/10 Good

Rodolfo

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Keishla

Stayed 1 night in Nov 2025

8/10 Good

sthefani

Business traveller
Liked: Staff & service, amenities
I didn't give the full five stars only because there was a smell(not clean) in the room. A mix between smoke and trash. And I overheard the staff presenting options to do tourism and maybe because I look like a local, they didnt explain to me all the options. Over all everything was good.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

Luis, Dorado

Liked: Cleanliness, amenities, property conditions & facilities
First time at this brand. Everything was clean and location is a plus. 💯 recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Michele, Newport

Stayed 1 night in Nov 2025

8/10 Good

Astrid, Hatillo

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Dorian

Stayed 4 nights in Nov 2025

6/10 Okay

Jared

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Espectacular la vista hacia el Distrito
Stayed 1 night in Oct 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 4 nights in Oct 2025

10/10 Excellent

Leon, Pembroke Pines

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 6 nights in Sep 2025

10/10 Excellent

Osmani

Stayed 2 nights in Nov 2025