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Aloft San Juan

3.5 star property
3.5-star hotel near Puerto Rico Convention Center

Choose dates to view prices

Photo gallery for Aloft San Juan

Outdoor pool
Down comforters, in-room safe, desk, laptop workspace
Lobby
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
300 Convention Boulevard, San Juan
  • Place, Distrito T-Mobile
    ‪1 min walk‬
  • Place, Puerto Rico Convention Center
    ‪1 min walk‬
  • Place, Pan American Pier
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

9.4 out of 10
Exceptional
(131 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Corner)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Corner)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan

Santurce stay.Within a 15-minute walk of this Santurce hotel, you'll find Puerto Rico Convention Center and Pan American Pier. Condado Beach and Port of San Juan are also within 3 miles (5 km).

What's nearby

  • Distrito T-Mobile - 1 min walk - 0.0 km
  • Puerto Rico Convention Center - 1 min walk - 0.2 km
  • Sheraton Casino - 4 min walk - 0.4 km
  • Pan American Pier - 12 min walk - 1.1 km
  • Condado Beach - 19 min walk - 1.6 km

Getting around

  • Sacred Heart Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Medalla Arena - ‬4 min walk
  • ‪Denko Asian Eatery - ‬4 min walk
  • ‪Pudge’s Pizza - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪Patria Yards - ‬5 min walk

About this property

Aloft San Juan

3.5-star hotel near Puerto Rico Convention Center
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in a common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 7 levels
  • Built in 2019
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (24 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Reviews

Aloft San Juan Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 832 out of 1104 reviews
Rating 8 - Good. 160 out of 1104 reviews
Rating 6 - Okay. 60 out of 1104 reviews
Rating 4 - Poor. 30 out of 1104 reviews
Rating 2 - Terrible. 22 out of 1104 reviews

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2025

6/10 Okay

David, MINERAL

Liked: Cleanliness, staff & service
So loud. Its part of an entertainment complex, and there was live music with thumping bass going until 4 am on Friday night and 2 am on Saturday night. Got absolutely no sleep. Otherwise hotel is very nice.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy bonito pero en la noche para dormir se escucha
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Stayed 2 nights in Jul 2025

6/10 Okay

Bianca

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Milagros

Liked: Amenities
Excellent stay, location and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard Hosea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything
Stayed 3 nights in May 2025

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the property itself is modern and the staff is friendly, the bathroom ( bathtub, handle bars and sink) was dirty. The bathtub had hairs all over and there were black spots as well. Handlebars had brown spotting. I arrived and checked in at 8:00 pm, so I believe the lack of cleaning wasn’t because of lack of time.
Stayed 1 night in Aug 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me/ encanto
Stayed 2 nights in Jun 2025

10/10 Excellent

Lemuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great hotel with a great location.
Stayed 2 nights in Jul 2025

8/10 Good

Melanie, middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Liliana

Stayed 2 nights in Aug 2025

10/10 Excellent

Martice

Business traveller
Liked: Amenities
Very clean great service
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area clean hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Krystel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Apr 2025

6/10 Okay

Nomathemba Mathaleha

Liked: Cleanliness, staff & service
Clean hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean and next to some great entertainment. The staff is extremely helpful and willing to help accommodate. Check-in was pain free and checkout was even smoother. If I had to absolutely complain about something it would be the elevators are slow and there’s only two of them.
Stayed 1 night in Aug 2025

2/10 Terrible

Bricheida

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Mejoren de corazón

Saludos: Es la primera vez que me quedo y en primer lugar el olor del cuarto era de humedad y abombado. subimos el aire al máximo y aun así estábamos sudando las dos noches. En la área de la pisana cuando fuimos por la mañana no había quien atendiera. El lugar de peor servicio fue el del desayuno no habían mesas disponibles para uno comer la mayoría son sillones como de salas. Todo era desechable no había nada de vajilla ni si quiera para el café. Recogen la mesa pero ni siquiera le pasaron un paño tuvimos que solicitarlo. Se le dio instrucciones que como queríamos el desayuno y lo trajeron de otra manera. Menos mal que apenas estuve ya que fue de trabajo pero llega hacer de disfrute hubiera estado mas decepcionada. Para mi es lamentable como un hotel que esta en una área tan prestigiosa el servicio y la apariencia sea tan mala. Yo me he quedado varias veces en el Sheraton y todos ha sido muy excelente y por primera vez quise cambiar y me arrepiento.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Carlos

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hidden fees are charges in case the hotel staff finds something broken or damaged in the room. I then call to claim a refund, and they tell me the money was used to pay the platform where I made the reservation and to pay for parking (coincidentally, according to them, the same amount they charged me for the first). Also, when I got to the room, the sheets were stained, and when we got to the room, there was a seemingly used sock behind the armchair. The music from outside could be heard in the room until around 4 a.m.
apparently used sock
dirty blanket
Stayed 2 nights in Jul 2025

2/10 Terrible

Alberto

Travelled with partner
Disliked: Amenities
Bad odor. Wall stamping falling off. Next to a night club during weekends imposible to sleep because of the noise.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved staying here, its proximity to the airport and Distrito T Mobile was amazing. It was also a short ride to El Choli for the Bad Bunny concert. I would recommend this hotel to any people traveling to SJPR.
Stayed 3 nights in Jul 2025