4.0 out of 5

"Happy they Had late checkout 24 hr shuttle service was great " More

By a verified traveller on Sat 30 Jun 2018

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Hotel Description

3-star hotel near Richmond Night Market

Near the airport

You'll find Richmond Night Market and Richmond Centre Mall within 3 miles (5 km) of this Richmond hotel. Richmond Nature Park and Aberdeen Centre are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a fitness center and a spa tub. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a garden, and a lobby fireplace are also offered.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 206 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include pillowtop beds, free newspapers, and free local calls.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$100 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Accent Inn Vancouver Airport Hotel ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Accent Inn Vancouver Airport Hotel

Everyone (15)
4 out of 5

The manager Chris is a true philanthropist. He is a huge support to his local community

Pros: Close restaurants, Free Internet
I stayed at the Accent Inn Vancouver Airport for three weeks and had a wonderful stay. It is very convenient and has a shuttle that will take you to the airport every 20 - 30 minutes. The shuttle will also drop you off at the Skytrain station, so Vancouver is only a half an hour away. I was treated really well and had a lovely stay. Chris the manager went out of his way to ensure I was comfortable. He is a businessman who understands that great customer service is what keeps people coming back and spreading the word. Recommend it highly!

Posted by on 7 Mar 2012

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Comment from Hotel Management

14 Feb 2015 by Duty Manager

Dear Tourinnevahborin; Thanks for the wonderful review on our hotel and General Manager Chris. We try at all times to offer our valued guests the highest levels of services and facilities and glad to know we exceeded your expectations. Look forward to seeing you again, soon!

4 out of 5
The Accent location was Close to Airport and shuttle was a great plus. Close to Airport and shuttle was a great plus.

Posted by , from illinois on 19 Oct 2018

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4 out of 5
Good location. Within walking distance to restaurants and only 15mins drive to airport by their airport shuttle.

Posted by on 18 Oct 2018

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2 out of 5
Room must have formerly been a smoking room as it had a funny smell to it. Maybe it was the carpet. Room was very clean.

Posted by , from Taunton, MA USA on 29 Sep 2018

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5 out of 5
Happy they Had late checkout 24 hr shuttle service was great

Posted by on 30 Jun 2018

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4 out of 5

Check in

Pros: Clean and friendly staff
Cons: I really can't pin point it.
Location: Not much around. Really suburban, but close to airport
My reservation was 297.00 but was charged 400.00 at check in. Thought that I was going to have to sleep in my rental car.

Posted by , from virginia on 25 Jul 2017

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Comment from Hotel Management

28 Jul 2017 by Assistant Manager

Thanks Michelle for the nice review. I am pleased that the cleanliness of our rooms and the professional costumer service provided by our staff helped in making your stay very comfortable. I would like to inform you that at c/in time a temporary hold is taken on the guest card for any incidentals which is automatically released in a few days. I would be more than happy to provide you with any further explanation so please contact me any time at your convenience. We look forward in welcoming you back to the hotel in the near future. Regards Yogesh Sharma

3 out of 5

Something in the room gave me a rash

Something gave me a rash and my husband itches all night. Not sure if it was the soap, sheets or towels

Posted by , from C on 23 May 2017

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Comment from Hotel Management

25 May 2017 by Assistant Manager

Thanks Georgie for the review. We always use the best products to provide our guests like yourself with the best experience. We look forward in welcoming you back to the hotel in your future travels. Regards Yogesh Sharma

3 out of 5

Convenient for early morning airport departure.

Pros: Convenient airport access. Appreciate the free 24h shuttle. Clean.
I appreciate the free shuttle from YVR. Hotel staff gave me good directions on how to get to the hotel from the ferry terminal (i.e. take bus and Skytrain to the airport, hotel shuttle to the hotel). When I reserved through Travelocity, price was US$78 or about $105 CAD. I chose to pay at the hotel rather than online in advance, in case my travel plans changed. When I arrived, the price was US$100 or $130 CAD. I was in a rush and did not convert currency completely accurately, so chose US$ to avoid yet more possible price increases (I live in US). The actual currency rates that day should have put the US price at US$96. The hotel staff told me the price included a $15 CAD security deposit for smoking in the room or other damage, which would be refunded to my card after about 5 business days. I am watching for this refund. Even with the refund, however, I will end up paying $115 CAD or US$85 to US$90. You say you can't post reviews that include room rates - but would be helpful to know the Travelocity rate cannot be counted on. When I called the shuttle from the airport pick-up area, they told me shuttle would be there in about 10 minutes. I waited nearly 20 minutes. Not a big deal, but I would rather know the actual wait time than something that sounds better but is not true.

Posted by on 25 Apr 2017

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Comment from Hotel Management

28 Apr 2017 by Assistant Manager

Hello Anonymous I am glad that our 24/7 airport shuttle was convenient for your traveling needs and that the directions provided by our team were helpful. We have verified the rates (Canadian dollars) received from Travelocity verses what we charged at the hotel (Canadian dollars) and found that both rates matched. At time of check in a authorization is taken for the deposit and room/tax. At checkout the authorization is used to settle your invoice and the remainder released. There is a processing time on the card holder's issuing bank side for the remainder of the funds to be released. Regards, Yogesh Sharma

5 out of 5

Very comfortable stay

Pros: Staff, comfort, location
Location: just in for the night from the airport
Great stay! The staff were very helpful, the hotel was easy to find and convenient from the airport via the free shuttle. The room was very comfortable and clean for a budget hotel.

Posted by , from Salt Lake City on 24 Jan 2017

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Comment from Hotel Management

30 Jan 2017 by Assistant Manager

Thanks Mike for the excellent 5 star review. I am very happy you thoroughly enjoyed your stay with us. I am glad you were able to make full use of the various services provided by the hotel. We always aim to provide our guests like yourself with the top level of costumer service Accent Inns is famous for. We hope to see you soon. Regards Yogesh Sharma

4 out of 5

Noise from the heater

Pros: location
Cons: noise from the heater
Location: Lots of restaurants, night market, shopping mall and outlet too
This Inn is clean and comfortable except the noise from the heater every 15 seconds which is very annoying during night time. Otherwise, I love the location and proximity to shopping and eating place in Richmond.

Posted by , from WA on 22 Nov 2016

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Comment from Hotel Management

23 Nov 2016 by Assistant Manager

Thanks Love Richmond for the nice review. I am glad you enjoyed your stay with us. I am sorry that there was an issue with your room heater. Our front office is open 24 hours to assist our valued guests like yourself with any concerns or requests. We look forward in welcoming you back to the hotel in the future. Regards Yogesh Sharma

About the Accent Inn Vancouver Airport Hotel

Location 10551 St. Edwards Dr, Richmond, BC V6X3L8

Property Features

Accent Inn Vancouver Airport Hotel offers its guests a spa tub and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 480 square feet (45 square meters). A roundtrip airport shuttle is free (available 24 hours). Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Accent Inn Vancouver Airport Hotel. Free self parking is available. This 3-star Richmond hotel is smoke free.

  • 206 guestrooms or units
  • 3 levels
  • 480 sq ft of conference space
  • 45 sq m of conference space
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (6.2 km / 3.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Accent Inn Vancouver Airport Hotel offers 206 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 19

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.00.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 20 per accommodation, per night
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Guests must contact this property in advance to reserve onsite extending parking. Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.