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The Vic, an Ascend Collection Hotel

4.0 star property
4-star hotel near Victoria Harbour

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Photo gallery for The Vic, an Ascend Collection Hotel

Lobby
Restaurant
Front of property
Standard Room, 1 King Bed, Non Smoking
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Place, Gorge Road Hospital
    ‪2 min walk‬
  • Place, Galloping Goose Trail
    ‪7 min walk‬
  • Place, MayFair Shopping Centre
    ‪15 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Deluxe Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(110 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

Burnside stay.Your stay at this Burnside hotel places you within 3 miles (5 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. Gorge Road Hospital and Galloping Goose Trail are also within half a mile (1 km).

What's nearby

  • Gorge Road Hospital - 2 min walk - 0.2 km
  • Galloping Goose Trail - 7 min walk - 0.7 km
  • MayFair Shopping Centre - 15 min walk - 1.3 km
  • Government Street - 19 min walk - 1.6 km
  • Uptown Center - 19 min walk - 1.7 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 12 min drive

Restaurants

  • ‪Marhaba Restaurant - ‬8 min walk
  • ‪Floyd’s Diner - ‬1 min walk
  • ‪Szechuan City - ‬11 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Hecklers Bar & Grill - ‬1 min walk

About this property

The Vic, an Ascend Collection Hotel

4-star hotel near Victoria Harbour
The Vic, an Ascend Collection Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1400 square feet (130 square meters) and includes a conference center. The business-friendly The Vic, an Ascend Collection Hotel also features multilingual staff, RV/bus/truck parking, and pool umbrellas. Free self parking is available.

This 4-star Victoria hotel is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Vic, an Ascend Collection Hotel offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 37534

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9 AM to 7:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

The Vic, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 983 out of 1618 reviews
Rating 8 - Good. 411 out of 1618 reviews
Rating 6 - Okay. 139 out of 1618 reviews
Rating 4 - Poor. 46 out of 1618 reviews
Rating 2 - Terrible. 39 out of 1618 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bev, Gabriola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, polite staff. Helpful housekeeping
Stayed 2 nights in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and stuff was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Damon, Port Alberni

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite and professional
Stayed 2 nights in Dec 2025

6/10 Okay

Richard

Travelled with family and small children
Liked: Staff & service
The property was ok. It was an old hotel that has been updated. The pub and restaurant were a nice extra.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
The staff went above and beyond, upgrading us to a sweet because it was our first stay. Impressive fun lounge with complimentary popcorn. Both restaurants were delicious. View of the water. Highly recommend.
Stayed 1 night in Dec 2025

8/10 Good

Atticus

Stayed 1 night in Dec 2025

10/10 Excellent

Ayman

Stayed 1 night in Dec 2025

4/10 Poor

Gloria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building is too old.
Stayed 1 night in Dec 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, rooms were clean and the amenities made the vacation pleasant for the kids (ping pong, foosball, basketball).
Stayed 3 nights in Dec 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
Staff were very friendly. Room was clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities
Absolutely
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use either.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ajmal

Stayed 1 night in Dec 2025

10/10 Excellent

Naman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good! Will definitely stay here again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms were clean. Best part was the gaming/social area. Great for kids!
Stayed 1 night in Dec 2025

8/10 Good

Kelly

Stayed 1 night in Dec 2025

8/10 Good

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the location was good. Staff were very pleasant. thank you.
Stayed 3 nights in Dec 2025

8/10 Good

Sze Man

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff Chris is very helpful and nice! Thanks for upgrade the room for us. The room is clean. Location is perfect in the city.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Liked: Cleanliness, property conditions & facilities
Clean and courteous staff
Stayed 3 nights in Dec 2025

6/10 Okay

Nathan

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I honestly don't know how to rate this hotel. Front staff Raffael deserves a raise. I absolutely love his professionalism, he was super well mannered, friendly greeting, super polite, and knew everything inside out. I would hire him for my business in a heartbeat. As for the room, I noticed a weird smell, tub wasn't cleaned (there was some dirt), I found dead bugs (multiple) in random spots, the chair had some liquid stains (you can already imagine), and I saw a bug underneath the bedsheets too. I didn't want to address any issues, since I was in Victoria for an event to celebrate my fiancee's engagement. Raffael was generous to upgrade our room from Queen to King. So I didn't want to sound ungrateful by pointing out all these issues. I spent about an hour cleaning up sanitizing the place (luckily I brought disinfectants) and left the window opened. Overall, it was quite uncomfortable, I didn't want to touch anything including sleeping on the bed was bothering us even after the sanitation. The smell persisted even after leaving the windows opened for 2hours even though outside was at 6degrees Celsius. 10 stars out of 5 for Raffael. 2 stars out of 5 for cleanliness. I'm sorry.
Stayed 1 night in Nov 2025

10/10 Excellent

Bev, Gabriola

Travelled with partner
Liked: Cleanliness, amenities
The room appeared to be was newly renovated so was very clean and ffunctional
Stayed 1 night in Nov 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 8 nights at The Vic Hotel. The staff at this hotel are extremely attentive & friendly. The front desk people are always there to help. Fathimah always greeted me with a smile and asked how my day went. The rooms are very clean, and nicely decorated - set up very well with everything that you need - TV, coffee station, mini fridge, a wonderful shower, & lighted mirror above the sink. There's even a Floyds Diner attached to the lobby for breakfast, and Heckler's pub is right downstairs for evening food & entertainment. I woud definitely recommend this hotel.
Stayed 8 nights in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every thing was just fine. I would prefer regular toilet paper but still flushed with success.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great especially the staff are great and go above and beyond we have been there 3 times and are excellent every time! This place is definitely are go to when visiting Victoria
Stayed 1 night in Nov 2025