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The Emily Hotel

4.0 star property
4-star hotel near Chicago Riverwalk

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Photo gallery for The Emily Hotel

Exterior
Superior Suite, 1 King Bed (Loft Suite)
Exterior detail
Superior Suite, 1 King Bed (Loft Suite)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
311 North Morgan Street, Chicago, IL, 60607
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Place, Millennium Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Standard King)

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite)

Superior Suite, 1 King Bed (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Deluxe Double)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Chicago

Downtown Chicago stay.Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of Chicago Riverwalk and United Center. Michigan Avenue and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 19 min walk - 1.7 km
  • United Center - 2 min drive - 2.2 km
  • Michigan Avenue - 2 min drive - 2.5 km
  • Chicago Riverwalk - 2 min drive - 2.5 km
  • Millennium Park - 3 min drive - 2.9 km

Getting around

  • Chicago Halsted Station - 4 min drive
  • Grand Station (Blue Line) - 9 min walk
  • Chicago Midway Airport (MDW) - 31 min drive

Restaurants

  • ‪The Vig - ‬2 min walk
  • ‪Blind Barber - ‬1 min walk
  • ‪The Aviary - ‬1 min walk
  • ‪Swift & Sons - ‬1 min walk
  • ‪Bisous - ‬2 min walk

About this property

The Emily Hotel

4-star hotel near Chicago Riverwalk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Emily Hotel also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chicago hotel is smoke free.

  • 159 guestrooms or units
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

Reviews

The Emily Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 894 out of 1245 reviews
Rating 8 - Good. 200 out of 1245 reviews
Rating 6 - Okay. 89 out of 1245 reviews
Rating 4 - Poor. 30 out of 1245 reviews
Rating 2 - Terrible. 32 out of 1245 reviews

Reviews

10/10 Excellent

Jenny

Stayed 1 night in Jun 2025

10/10 Excellent

Bogdan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, simple yet cool. Front desk was very courteous, was able to check me in early as well as hold my bags for a few hours after checkout.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but some uncomfortable issues

The stay was nice, except didn’t start off the best. There was not a luggage cart left so we had to lug everything ourselves to the room. Two trips, as I stayed with our belongings on the area couch as my husband shlepped it all to the room. No offer for help from staff. Room was clean. We elected no maid service during our short stay. Oh, and the tub/shower surround was impossibly high and it was slippery at the bottom of the tub and got a nasty string of bruises on my thigh from it. If you stay here, try and get a room with the handicap bathroom. We aren’t handicapped but this tub surround was ridiculously high and with the bar handle in a dumb place. Bed was super comfortable and pillows nice. Chairs were meh. We got the executive king. No microwave which is fine but a good safe for belongings. Fan was super loud but it drowned out the traffic noise down below which was loud. We did sleep well though.
Stayed 3 nights in Jun 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice neighborhood

Great area with lots of amenities and good vibes. Lots of very nice restaurants around. Definitely will recommend
Stayed 5 nights in Jun 2025

10/10 Excellent

Dean

Stayed 2 nights in Jun 2025

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Mimi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It fit our needs
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 2 nights in Jun 2025

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; friendly staff. Nice to have a cafe and bar/restaurant on site although lots of great options in the area. Would definitely stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Sean

Liked: Property conditions & facilities, room comfort

Excellent location, underwhelming experience.

The main material in the room for cabinetry and decoration is plywood. That’s been laced over. I’m sure they were going for an edgy aesthetic, but it just comes off as cheap. The pillows were so bad it caused me to get less sleep. I was also disappointed to see that room service never cleaned, despite by telling housekeeping that I was leaving the room for the day and it was ready to be serviced. I had to inform the front desk when we got back late that afternoon, and they quickly came up to clean. Beyond those things, it was a decent room. Location is perfect if you want to be in Fulton market. The coffee shop and bar are nice, and you definitely feel like you’re in the middle of everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. It was a beautiful and relaxing room. Thank you.
Stayed 1 night in Jun 2025

8/10 Good

LORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel. Easy access to places to eat and visit friends.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at The Emily was a great experience for my first trip to Chicago. The location is great, as it's close to so many attractions and restaurants, including a delicious on-site restaurant, Fora, which I had twice in my three days. The front desk staff was friendly and informative, while the cleaning staff left my room sparkling. The room offered plenty of natural light, a comfortable king bed and a strong air conditioner (which was a necessity during a heat wave). I will definitely be considering The Emily when I take my next trip to Chicago.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kennidee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great setup, location
Stayed 1 night in Jun 2025

8/10 Good

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was a beautiful property. Walkable distant to a lot of great places. The only thing that we did not like, uncomfortable bed. If you like sleeping on the floor. If you enjoy hard mattress this place is for you, otherwise will not recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely time at a beautiful spot in Chicago. Staff were kind and attentive. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen, Rincon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor rooftop movie was great fun and very unique!
Stayed 1 night in Jun 2025

6/10 Okay

DANIEL

Liked: Cleanliness, property conditions & facilities
I am not giving a great rating to this hotel for several reasons. The most important issue was that I was staying with someone who needed a wheelchair. Although I had requested a wheelchair and they had one available, I checked in late, and there was no one available to assist me with the wheelchair and our baggage. This was quite disappointing. When I asked the bartender for help, she said it wasn’t her responsibility. Additionally, the room was missing toothpaste, which is typically provided in hotels of this category. I had to ask for it. The only reason I didn't give them a lower rating is because of one staff member. I don't remember his name exactly, but I believe it was Shane. He really made a difference. Although the front desk staff was not particularly helpful, Shane was exceptionally kind when I checked out. He noticed I was struggling with the baggage and the wheelchair and helped me with everything. I truly appreciate his assistance.
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Stayed 3 nights in Jun 2025

4/10 Poor

Lucas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Severely underwhelming experience. We had room 231. The front desk and especially the valet were exceptional. The Expedia booking made it look like there was a nice bathtub and well decorated room. There wasn’t a tub. When I went to talk to the front desk, they said only 40% of the rooms have tubs and it’s hit or miss if you get one or not. They said they were completely booked and didn’t have any other rooms to move us to. There is no place to sit. The only non-bed furniture is a terrible wire desk chair, with only a seat cushion ( no seat back); it was severely uncomfortable. There is no art, wallpaper, or decorations in the room. Under the desk is exposed lacquered plywood. The desk has a cutout in it for something that wasn’t there. The bed frame is a simple metal frame with a rudimentary headboard that isn’t comfortable. The storage solution is this metal frame behind the tv . There are no hooks or bins or attachments to actually use it. Overall, the room felt unfinished and forgotten about. It felt like a dorm room that a college student lended you for the weekend. This would have all been fine, if the price was comparable. We paid 420 dollars (after Chicago taxes) for one night expecting something much grander and luxurious than what we were given.
Stayed 1 night in Jun 2025