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Palmer House a Hilton Hotel

4.0 star property
4-star luxury hotel near Millennium Park

Choose dates to view prices

Photo gallery for Palmer House a Hilton Hotel

Experience the grandeur of our elegantly decorated lobby, featuring a stunning chandelier, comfortable seating areas, and intricate designs.
Property video
Stately grand hall with ornate chandeliers, floral arrangements, and a large fireplace.
Relax by the pool surrounded by comfortable lounge chairs and framed artwork.
Experience the grandeur of our lobby, featuring ornate doorways, intricate mosaic artwork, and a grand piano.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Bar

Explore the area

View in a map
17 E Monroe St, Chicago, IL, 60603
  • Art Institute of Chicago
    ‪5 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Grant Park
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Relax in a stylish room with a large bed, two bedside tables, and a large window offering a view of the city.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Two large beds, a desk, and a comfortable seating area make this room a perfect retreat.

Premium Room, 2 Double Beds, 2 Bathrooms

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Two large beds, a desk, and a comfortable seating area make this room a perfect retreat.

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Relax in a cozy space with a made bed, desk, and large mirror.

Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(45 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Two large beds, a desk, and a comfortable seating area make this room a perfect retreat.

Premium Room - 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Relax in comfort with a large bed, two bedside tables, and a cozy armchair.

Premium Room - 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Relax in a stylish room with a large bed, two bedside tables, and a large window offering a view of the city.

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(65 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Relax in comfort with a large bed, TV, desk, and table, all set against a warm backdrop.

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Relax in comfort with a large bed, TV, desk, and table, all set against a warm backdrop.

Suite, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(154 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

Work in comfort with a spacious desk and ergonomic chair, a large bed, and a mirror for a productive stay.

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Relax in this inviting space with a large bed, flat-screen TV, and comfortable armchair.

Room, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Relax in this inviting space with a large bed, flat-screen TV, and comfortable armchair.

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Relax in a stylish space with a comfortable armchair, sleek desk, and modern lamp.

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Relax in this inviting space with a large bed, flat-screen TV, and comfortable armchair.

Room, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Relax in comfort with a large bed, TV, desk, and table, all set against a warm backdrop.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Relax in comfort with a large bed, TV, desk, and table, all set against a warm backdrop.

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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About the area

Chicago

City center stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Millennium Park and Art Institute of Chicago. Cloud Gate and Chicago Theatre are also within half a mile (1 km).

What's nearby

  • Art Institute of Chicago - 5 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 6 min walk - 0.6 km
  • Willis Tower - 11 min walk - 1.0 km
  • Grant Park - 13 min walk - 1.1 km

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪Cindy's - ‬4 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jollibee - ‬4 min walk

About this property

Palmer House a Hilton Hotel

4-star luxury hotel near Millennium Park
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Palmer House a Hilton Hotel. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 1641 guestrooms or units
  • 23 levels
  • 130000 sq ft of conference space
  • 12077 sq m of conference space
  • Built in 1873
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to September 6 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1033 out of 1837 reviews
Rating 8 - Good. 356 out of 1837 reviews
Rating 6 - Okay. 230 out of 1837 reviews
Rating 4 - Poor. 124 out of 1837 reviews
Rating 2 - Terrible. 94 out of 1837 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Tremendous nostalgia
Stayed 1 night in Jul 2025

4/10 Poor

THOMAS, MANHATTAN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Abby, Rochester

Stayed 2 nights in Jun 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Emily, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the art institute and all of the Loop attractions. Very nice staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay. Loved The Palmer House. It’s historic and beautiful and loved the main gathering area just off the check in area. Great location! Will stay here again!
Stayed 1 night in Apr 2025

6/10 Okay

Kathleen

Stayed 2 nights in Apr 2025

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities
The rooms need a refresh I had peeling wall paper the second visit and coffe makers n room would be awesome
Stayed 2 nights in Apr 2025

6/10 Okay

Caleb

Liked: Property conditions & facilities
Disliked: Staff & service
Gorgeous historic property filled with staff who are neither warm nor welcoming (rather, fake, stuffy, and constantly pushing further stays).
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
This is a lovely older hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 things I would want to change: Water pressure in the shower was so low that I couldn't wash my hair. Also, would have loved a smoking area outside with seating. Other than those things, our stay was amazing, and the hotel was beautiful. We loved sitting in the gorgeous lobby, in the comfy chairs, while relaxing during down times.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary F

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly!
Stayed 2 nights in Mar 2025

2/10 Terrible

Wendy

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ettore

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First of all i missed the fine print of additional $25 per stay charge. No water pressure in the shower. The hallways were a maze of confusion. And reminded us of the shining. The room could have used a microwave. With that being said, the staff was super friendly. The bed was comfortable. The rooms were cleaned daily. The hotel was located close to most downtown attractions, as well as the redline to wrigley field.
Stayed 3 nights in Apr 2025

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Jan 2025

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history and the vibe.
Stayed 1 night in Apr 2025

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train
Stayed 2 nights in Apr 2025

8/10 Good

Terri Elizabeth Shouldice

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building. Kind help Comfy beds
Stayed 7 nights in Apr 2025

10/10 Excellent

MARENE, St Louis

Stayed 3 nights in Apr 2025

10/10 Excellent

BELINDA, CORAL SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't realize how historic and luxurious this hotel is. I'm amazed. It's a feast for the eyes.
Stayed 1 night in Apr 2025