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Grand Park Royal Cozumel - All Inclusive

4.0 star property
All-inclusive beachfront property connected to a shopping center with 3 outdoor pools

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Balcony
Family Suite
Deluxe Ocean View King
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Stingray Beach
    ‪15 min walk‬
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Nature View King

Deluxe Nature View King

Deluxe Nature View King

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double

Deluxe Nature View Double

  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • 29.8 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Cozumel

On the beach.Within a 10-minute walk of the property, you'll find Arrecifes de Cozumel National Park and Villa Blanca Reef. Playa Caletita and Cha'an Ka'an Observatory of Cozumel are also within half a mile (1 km).

What's nearby

  • Stingray Beach - 15 min walk - 1.3 km
  • Punta Langosta Pier - 4 min drive - 4.3 km
  • Cozumel Maritime Terminal - 5 min drive - 5.3 km
  • Chankanaab National Park - 6 min drive - 6.1 km
  • Chankanaab Beach Adventure Park - 7 min drive - 5.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

All-inclusive beachfront property connected to a shopping center with 3 outdoor pools
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

  • 242 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 4 bars or lounges
  • Built in 1980
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

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  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, 1,017 reviews
The price is CA $228
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includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 76 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 180 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Juana Yadira Sánchez

Stayed 4 nights in Mar 2025

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I thought property was beautiful. Concierge service was poor and non-responsive at best. Right off the bat, we waited more than an hour for our bags to come up to the room. When we booked a dinner, the booking was lost in translation somehow and we were not able to eat at that restaurant. Mini bar was not restocked. Food varied from poor to pretty good. Bar service was typically excellent. Staff was non-assisting with issues. All in all, beautiful property with great pools and resort feel, with mediocre food and service.
Stayed 6 nights in Mar 2025

6/10 Okay

Ryan

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

mark

Stayed 7 nights in Mar 2025

10/10 Excellent

KELLY Dale, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Rodney, Louisville

Travelled with group
Disliked: Property conditions & facilities
It would have been a better experience if the walking path wasn’t so difficult to walk on. It’s an accident waiting to happen.
Stayed 7 nights in Feb 2025

8/10 Good

Annette

Stayed 7 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 5 nights in Mar 2025

4/10 Poor

MEAGAN, CROSBY

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No early check in for vip No very welcoming Slow check in process Immediate Sales attempt Slow restaurant service Stand in line AGAIN to retrieve room cards No escort to room with luggage Different room than reserved No mini bar— besides sodas—no daily refill Room out-dated Room not cleaned for three days. Had to request App not user friendly-no one explained it Safe battery low-would not work Bartenders ignore even with tipping No beach/ poolside service Volley ball net and no volley balls
Stayed 5 nights in Mar 2025

6/10 Okay

Tracey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were great. New beds were very comfortable. The sheets, comforter, and pillows were very good. Housekeeping was great. The bar closes too early. Entertainment was just ok. The breakfast food was ok but always cold unless you got it straight off the grill. The restore food at the hotel was absolutely terrible! The worst food in an all inclusive. The drinks were poor as well. Soda was flat. We won’t be back. This was our third stay and it’s truly gone down hill with the food.
Stayed 10 nights in Feb 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds good food walking distance to shops and close to marina for diving
Stayed 5 nights in Mar 2025

8/10 Good

Janette

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, my husband and I had the best honeymoon ever!
Stayed 8 nights in Feb 2025

8/10 Good

Tasha, Suttons Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the property before and overall like it. There are a couple of things they could work on to improve. First is the walking surface, it looks nice but hard to walk as its stone, if you need assistance to walk, it can be challenging and may trip. The second item to improve on is the buffet line set up. Having the grill in the middle of the line blocks access to half of the buffet, there is no organization to the buffet line and it becomes a zoo. The omelette station really needs to be moved to the side, it can get so congested at times I skip it because I don't want to stand in line 15-20 minutes for an omelette.
Stayed 7 nights in Mar 2025

10/10 Excellent

Martine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very relaxing. We are going back next year.
Stayed 6 nights in Feb 2025

10/10 Excellent

Aschton Elena

Stayed 3 nights in Feb 2025

10/10 Excellent

aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff was very friendly
Stayed 6 nights in Feb 2025

2/10 Terrible

Mary

Travelled with partner
I
Stayed 8 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Jeff

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Came here on our Honeymoon, called resort 1 month before our arrival to verify we would have a king bed which upon our arrival we were told no king beds available. So in our 10 day Honeymoon 5 of them was in a double bed room. Wind howling through the sliding glass door was very annoying when we were trying to sleep. Finally got moved to a king bed room and the a/c in the room below up was so loud it sounded like an air compressor running off and on all night which also vibrated the entire floor. Food in the “specialty” restaurants was bland. And I ordered “chicken” and was brought a Turkey leg. Surprisingly the buffet was the best. Hot tubs x2 were both barely body temp and when we spoke to the front desk about turning up the heat, they straight said NO. Overall we had fun off the resort. I definitely would NOT call this a “Luxury Resort” we will not return here. And the timeshare people are super pushy. Definitely wouldn’t want a timeshare at this place and they say 90min… more like 3hours!

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got back from staying here the week of February 19th to the 26th and I read all of the reviews and was very hesitant and nervous about staying as it didn’t get a lot of great or even good reviews, but I kept an open mind and I am not a picky person but I still prepared myself that it may not be that great. All I can say is don’t read the reviews lol except this one and go there with an open mind and see for yourself. I did and I have to say that from the time we landed and got our shuttle service and arrived was nothing but amazing. The hotel had a jungle feel and at first we saw one big jungle pool with a bar and thought ok it’s pretty shaded and was cold but it still was beautiful, then we ate at buffet which I could always find something at and every night was a theme of kind of what they had for food, then the next day we realized there was a whole other area u see the road which I was so skeptical of as the pics show it like the hotel is so far away but it was not and the under bridge tunnel was pretty cool and it led you to the beach area cove which was beautiful and that’s where you can snorkel, then there was an adult infinity pool with a bar in the pool and also on the other side is like the family side where there is another pool with swim up bar and two areas that look like hot tubs that are literally in the ocean out on a balcony that are a pool not hot but was awesome for our group like we had
Stayed 7 nights in Feb 2025

8/10 Good

Heidi Elizabeth

Stayed 7 nights in Feb 2025

6/10 Okay

Cesar

Stayed 4 nights in Feb 2025