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InterContinental Presidente Cozumel Resort Spa by IHG

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Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Private beach, white sand, beach umbrellas, beach towels
Property video
Meeting facility
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Cozumel Butterfly & Botanical Gardens
    ‪19 min walk‬
  • Place, Puerta Maya Maritime Terminal
    ‪7 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Pool Access

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Accessible

Balcony view

Classic Room, 2 Queen Beds, Accessible

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Seafront, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Seafront, Beach Access)

9.8 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Pool Access

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Seafront, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Seafront, Beach Access)

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Seafront, Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Seafront, Outdoor Shower)

8.6 out of 10
Excellent
(11 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

View from room

Premium Room, 2 Queen Beds (Reef View with Beach Access)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Reef, Beach Access)

  • Beach view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Room amenity

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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The Westin Cozumel

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  • Spa
  • All inclusive plans available
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4.3 out of 5, Excellent, 925 reviews
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CA $290 total
includes taxes & fees
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About the area

Cozumel

Beachfront retreat .You'll be within half a mile (1 km) of Arrecifes de Cozumel National Park and 2 miles (3 km) of Cozumel Butterfly & Botanical Gardens with a stay here. We B Divin' Cozumel and Puerta Maya Maritime Terminal are also within 2 miles (3 km).

What's nearby

  • Arrecifes de Cozumel National Park - 1 min walk - 0.1 km
  • Cozumel Butterfly & Botanical Gardens - 19 min walk - 1.6 km
  • Puerta Maya Maritime Terminal - 7 min drive - 2.2 km
  • Mr. Sancho's Beach Club - 16 min drive - 10.9 km
  • San Francisco Beach - 21 min drive - 14.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Al Chile - ‬9 min drive
  • ‪Blue Iguana Cantina - ‬10 min drive
  • ‪Fat Tuesday's - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Upscale beachfront hotel with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa by IHG was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

  • 221 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 5709 sq ft of conference space
  • 530 sq m of conference space
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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The Westin Cozumel
Zona Hotelera Norte
  • Pool
  • Spa
  • All inclusive plans available
  • Pet friendly
4.3 out of 5, Excellent, 925 reviews
The price is CA $230
CA $290 total
includes taxes & fees
May 25 - May 26
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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental

Cozumel Presidente InterContinental Resort

InterContinental Cozumel Presidente

InterContinental Presidente Cozumel Resort

InterContinental Presidente Cozumel

Intercontinental Cozumel

Presidente InterContinental Cozumel

Presidente InterContinental Cozumel Resort

Cozumel Presidente

Presidente Resort Cozumel

El Presidente Cozumel

Presidente Intercontinental Cozumel Hotel Cozumel

Presidente Intercontinental Cozumel Resort And Spa

Presidente InterContinental Cozumel Resort Spa

InterContinental Presidente Cozumel Resort Spa

InterContinental Presidente Cozumel Resort Spa by IHG Hotel

InterContinental Presidente Cozumel Resort Spa an IHG Hotel

InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

Frequently asked questions

How close is InterContinental Presidente Cozumel Resort Spa by IHG to the airport?

InterContinental Presidente Cozumel Resort Spa by IHG is 8.4 mi (26-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa by IHG on Jun 19, 2026 start from CA $355, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Presidente Cozumel Resort Spa by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Presidente Cozumel Resort Spa by IHG.

How close is InterContinental Presidente Cozumel Resort Spa by IHG to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does InterContinental Presidente Cozumel Resort Spa by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Presidente Cozumel Resort Spa by IHG, but buffet breakfast is offered for a fee of USD 28 for adults and USD 14 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at InterContinental Presidente Cozumel Resort Spa by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Presidente Cozumel Resort Spa by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at InterContinental Presidente Cozumel Resort Spa by IHG?

This hotel offers free self parking and valet parking.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a pool?

InterContinental Presidente Cozumel Resort Spa by IHG features 2 outdoor pools.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a restaurant?

There are 4 onsite restaurants, offering options like Italian cuisine and ocean views.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a spa?

This hotel has a spa, which features Ayurvedic treatments, massages, and facials.

How close is InterContinental Presidente Cozumel Resort Spa by IHG to downtown Cozumel?

InterContinental Presidente Cozumel Resort Spa by IHG is 4.6 mi away from Cozumel.

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1002 reviews
Rating 8 - Good. 109 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!! Our favorite was the cabanas! The beach front room and immediate access to the beach was great! Food and drinks were amazing. We will be back soon!
Stayed 3 nights in Mar 2026

10/10 Excellent

Nichola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve stayed at in a long time. All the staff are accommodating and kind. The property is superbly maintained. Food and drinks are great as well. Can’t wait to get back here.
Stayed 5 nights in Mar 2026

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes and yes.
Entrance road
Iguana hotel off the patio
Stayed 5 nights in Feb 2026

10/10 Excellent

Alissa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view, excellent service. Beautiful resort with snorkeling right off the beach!
Stayed 6 nights in Feb 2026

10/10 Excellent

Donna

Stayed 5 nights in Feb 2026

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities
Top to bottom one of the best reports we’ve stayed at. Their hospitality from check-in until check-out was OUTSTANDING. Christina at check-in went out of her way to make us feel welcome. The porter who helped with our bags was so kind and thorough showing us around our room and where everything was. The cleanliness from our room to the common areas is the resort was top notch. Fantastic stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Kieth Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Great service and amenities. First trip back since our honeymoon. It was great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nikki

Stayed 4 nights in Feb 2026

10/10 Excellent

Annika

Stayed 7 nights in Feb 2026

10/10 Excellent

Julie Ann, Traverse City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel & rooms. Very helpful staff.
Stayed 7 nights in Feb 2026

10/10 Excellent

Helen, East Cleveland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is wlecoming and accomodating. Victor was our favorite hotel personnel member providing great service at the beach. The hotel is understated, quiet and restful,
Stayed 6 nights in Feb 2026

10/10 Excellent

Katie

Stayed 3 nights in Feb 2026

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities
This place is 6 Stars...not just 5!
Stayed 7 nights in Feb 2026

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean, beautiful view
Stayed 3 nights in Feb 2026

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms in the 5000 block have beautiful private decks open to the ocean. Highly recommend. Very clean and well maintained. The hotel appears older at first glance, but you will fall in love with the location and service.
Stayed 3 nights in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room. Got an upgrade with personal hot tub. Room service was great. Really nice shampoo, soap, conditioner, lotion.
Stayed 4 nights in Jan 2026

8/10 Good

Jacqueline, Windsor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was fine, a little dated, but views awesome Staff was great in all areas
Stayed 7 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Friendliness of the staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Gary Charles, oak park

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and accommodations. We have been there 8 or so times and will continue to come back,
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
everything was phenomenal from the rooms to the staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Shawn, Laporte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was beyond expectations, staff was super friendly, room service was amazing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jared

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Super friendly staff, cleaning of rooms was over the top. Security check in at front gate resort was very safe and private. Highly recommend.
Stayed 7 nights in Jan 2026

8/10 Good

Taylor Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ill start off by all the great things, and then get into why I left 4 instead of 5. If there was a 4.5 I would have done that! The resort was great. We booked a seafront king room, and were upgraded up a seafront king room with outdoor shower which was lovely. Being on our babymoon, I spent a lot of time in that outdoor shower! Housekeeping was flawless - one thing that really stood out is that no matter what time we left the room, they always cleaned it even if we didn’t leave until late afternoon. They also did the occasional turn down service, and sometimes stopped by the room with a cart of beverages to stock our fridge. The buffet breakfast that we had included in our stay was the best we’ve ever had in Mexico, and we’ve stayed at a LOT of resorts. Beds were very comfortable, everything always very fresh. Pool and ocean service was always great as well. There is some “leaving towels on chairs to reserve them for hours” but not as bad as some places I’ve seen. The only reasoning I left off a star was because the à la carte food options were extortionate. It was cheaper for us to cab into town both ways and eat, than it was to have a meal at the resort. For example, the caprese salad worked out to be just under $30 CAD which I think might be the priciest salad I’ve ever see anywhere, globally! Anyway - I still highly recommend this resort. It’s a real mix of a crowd from young families to retired couples. It never felt crowded and there was always somewhere to sit.
Stayed 7 nights in Jan 2026

10/10 Excellent

Keri A

Stayed 5 nights in Jan 2026

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2026