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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property
Upscale beachfront hotel with 2 outdoor pools

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Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Exterior
Property video
4 restaurants, Italian cuisine
2 outdoor pools, pool umbrellas
Private beach, white sand, beach umbrellas, beach towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪4 min drive‬
  • Chankanaab National Park
    ‪5 min drive‬
  • Punta Langosta Pier
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Reef, Beach Access)

Suite, 1 King Bed, Accessible (Reef, Beach Access)

Suite, 1 King Bed, Accessible (Reef, Beach Access)

  • 90 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Accessible (Reef View with Beach Access)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Accessible

  • 42 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 2 Queen Beds, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Accessible (Beach Access)

  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Outdoor Shower)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Pool Access

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Accessible (Beach Access)

  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed, Accessible (Reef View with Beach Access)

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Ocean View

  • 76 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Outdoor Shower)

  • 40 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Pool Access

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Cozumel

Beachfront retreat .You'll find Arrecifes de Cozumel National Park and Discover Mexico Cozumel Park within a 15-minute walk of this Cozumel hotel. Cozumel Butterfly & Botanical Gardens and We B Divin' Cozumel are also within 2 miles (3 km).

What's nearby

  • Chankanaab Beach Adventure Park - 4 min drive - 3.2 km
  • Chankanaab National Park - 5 min drive - 3.6 km
  • Punta Langosta Pier - 10 min drive - 9.2 km
  • Paradise Beach - 11 min drive - 9.2 km
  • Cozumel Maritime Terminal - 11 min drive - 10.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Puerta Maya - ‬10 min drive
  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Pancho's Backyard - ‬9 min drive
  • ‪Bar Mandy - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Upscale beachfront hotel with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa by IHG was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

  • 221 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 5709 sq ft of conference space
  • 530 sq m of conference space
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 41 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is overall very good. Just a few things that could be improved. There is no hook or hanger for towers in the shower. Once you finish shower, you have to come out to the closet to get the towers. The hotel could add more features for kids such as playground.
Stayed 7 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling directly in front of the hotel is excellent. We had a wonderful and relaxing time because of the great staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Sonya, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 3 nights in Mar 2025

8/10 Good

Melissa, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice resort for families. Overall the rooms and common areas are tired and needs refresh but it is a great option for kids and is clean. Water is great
Stayed 5 nights in Mar 2025

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Karey Jane Sarah

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and beautiful property
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Stayed 7 nights in Mar 2025

10/10 Excellent

Jilleian, Littleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, perfect for couples, families, friends. You won't be disappointed.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, ideally situated with perfect beach and water access. Incredible! Comparing it to the other hotels it is many steps above. I highly recommend this for families as well as couples.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

GLENN E, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very warm and hospitable, and the beach and pool area are as pictured
Stayed 4 nights in Feb 2025

8/10 Good

Amanda, Bennington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and super clean. The water was beautiful! I felt like they tried to charge for too much, example- no water offered at restaurants, you had to order bottles of water and they charged you. I also felt the restaurants were way too expensive. I would have liked the option of one buffet restaurant as a dinner option.
Stayed 8 nights in Feb 2025

10/10 Excellent

Alicia

Stayed 4 nights in Feb 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and the property is well kept with great restaurants inside.
Stayed 4 nights in Feb 2025

4/10 Poor

Christine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing for the Price – You’re Paying for the Beach, Not the Experience I had high expectations for this resort given its stellar reviews and steep price point, but unfortunately, it fell short in several key areas. While the beach is undeniably beautiful, that’s about the only thing that justifies the cost. Service: Inconsistent at best. The beachside service was painfully slow—we waited far too long just to get a drink or order food, which is frustrating when you’re paying a premium. Basic requests for missing items in our room required multiple calls to the front desk, which shouldn’t be the case at a supposedly high-end resort. Rooms & Pricing: For what we paid, I expected much more. The rooms themselves were fine, but certainly not luxurious, and the fact that we had to repeatedly ask for missing essentials was disappointing. The pricing feels inflated for what you actually receive. Food & Staff Friendliness: Compared to other all-inclusive resorts, the food here was mediocre at best, yet priced like a five-star experience. Even worse, the overall warmth and friendliness that you typically get at all-inclusives in Mexico was lacking. Service felt transactional rather than welcoming, which really impacts the overall atmosphere. I’m honestly shocked by the high ratings. If this is your first time in Mexico (not having experienced an all inclusive option either), you might be impressed, but for those who have experienced other resorts—not so much.
Stayed 6 nights in Feb 2025

10/10 Excellent

Vladimiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Cozumel

The best location in Cozumel. Service is perfect. Food and drinks high quality.
Stayed 4 nights in Feb 2025

10/10 Excellent

Len

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the reef view room and the fact that we could walk right out are back door and go snorkeling. The snorkeling was absolutely amazing. The staff were extremely kind and helpful and the food was delicious. We can't wait to return.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hyungseuk

Stayed 3 nights in Feb 2025