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Hotel ILUNION Alcalá Norte

4.0 star property
4-star hotel near IFEMA

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Photo gallery for Hotel ILUNION Alcalá Norte

Lobby
Double Room Single Use
Lobby
Property amenity
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Riyadh Air Metropolitano
    ‪3 min drive‬
  • IFEMA
    ‪5 min drive‬
  • Bernabéu Stadium
    ‪9 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬

Room options

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, in-room safe, desk

Double Room Single Use

  • 28 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

1 bedroom, down comforters, in-room safe, desk

Triple Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(80 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

1 bedroom, down comforters, in-room safe, desk

Triple Room, 2 adults and 1 child

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly

Double Room, Pet friendly

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Madrid

San Blas-Canillejas stay.With a stay at this San Blas-Canillejas hotel, you'll be within half a mile (1 km) of Calle de Alcalá and 2 miles (3 km) of Riyadh Air Metropolitano. IFEMA and Centro Comercial Campo de las Naciones are also within 3 miles (5 km).

What's nearby

  • Riyadh Air Metropolitano - 3 min drive - 2.1 km
  • IFEMA - 5 min drive - 4.0 km
  • WiZink Center - 7 min drive - 5.3 km
  • Bernabéu Stadium - 9 min drive - 7.4 km
  • Gran Via - 10 min drive - 7.7 km

Getting around

  • Coslada Station - 7 min drive
  • Suanzes Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 10 min drive

Restaurants

  • ‪Tomaté - ‬7 min walk
  • ‪La Autentica - ‬5 min walk
  • ‪Mawersa - ‬10 min walk
  • ‪Panishop - ‬4 min walk
  • ‪Karrara - ‬8 min walk

About this property

Hotel ILUNION Alcalá Norte

4-star hotel near IFEMA
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2390 square feet (222 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Alcalá Norte.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 4 levels
  • 2390 sq ft of conference space
  • 222 sq m of conference space
  • Built in 2004
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel ILUNION Alcalá Norte offers 212 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Italian, Romanian, Spanish

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Lobby sitting area

Hotel ILUNION Atrium

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
The price is CA $103
CA $113 total
includes taxes & fees
Aug 24 - Aug 25
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Hotel ILUNION Alcalá Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 4 nights in Apr 2025

10/10 Excellent

Oluwabukonla

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic time during our stay.All the staffs were very friendly and helpful.Especially Mendoza,she is the best👌.We will stay here again anytime we come to town.Thanks you all for making us have a memorable stay and time.❤️ 😍 💖
Stayed 3 nights in Apr 2025

6/10 Okay

Fernando

Business traveller
Liked: Staff & service

Good value for money

The hotel is a bit outdated, the staff is proffessional and friendly. The rooms are big and comfortable. Breakfast could also be improved with more healthy options. I was there during the big power outage in Spain and I was surprised that the hotel did not have generators to power the critical infrastructure in the building. I need to praise the staff during that day as they were beyond their duty to help everyone, especially the waiters in the cafe/restaurant who were under a lot of preassure but they did brilliantly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2025

8/10 Good

muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your money. About 15 minutes from the airport. Only downside is there is no metro station closer to this hotel. At least 15 to 20 minute walk. Hotel is in great condition. Staff is very friendly and accommodating. Recommend this place.
Stayed 4 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel Friendly staff Comfy bed
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient with helpful staff and a decent breakfast buffet
Stayed 2 nights in Apr 2025

6/10 Okay

Roberto Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful in general. It needs to improve its included breakfast by offering a wider variety of items. The A/C in the room (very spacious) was not working properly. The pillows need to be changed to better ones because the ones that were offered do not give the proper head support. Also, the mattresses need to be changed to more comfortable ones. Loved the Ilunion brand shampoo/body soap that was offered. The staff was very friendly and very helpful and prompt when I was checked in to an uncleaned room by mistake. The situation was resolved right away. I like the proximity of the property to the airport which is one of the main reasons I chose it. I would like to see the property improve in the mishaps mentioned above to consider another future stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent value for money, the room was spacious, the bed very large, the air con worked as did the Wi-Fi. The reception was open 24 hours and the restaurant stayed open until 23:00. The breakfast was very nice and there is also an Irish bar, a couple of restaurants and a supermarket very close by. The bus stop into town was a few yards away and the Metro was only a 17 minute walk away. When I go back to Madrid, I will look to stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Manuel, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff are excellent for a 4-star-hotel. The bus stop for line 28 to Puerta de Alcala is across the hotel and the subway station Suances is at 12 minutes walk.
Stayed 5 nights in Mar 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was wonderful super close to the stadium Metropolitano, close to transportation, room bed, restaurant , food, services and staff were absolutely oustanding.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
Heater fan in the room was quite noisy. Had to turn it off at night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Hollyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room to be close for an Athletico Madrid soccer game. The facilities themselves are very nice and clean. Area around it is not great for hanging out.
Stayed 1 night in Mar 2025

8/10 Good

Elmira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean and modern. The staff were nice and helpful. However the menu of their dinner was so limited to me. Also I feel like for breakfast it is better if the waiter come to the desk and fill up the coffee if requested. The cleaner always got my cups and clean it and return it to me. I expected to get the new ones not washing them in front of me. There was no catalogue in the room even specifing how to call the reception. The handsoap was not provided. when I asked about it they gave me a body lotion saying it does the same thing. It would be nice if they provided the room with a bottle of mineral water. The location was pretty close to airport but dont expect to find anything around there not even a nice restaurant to go.
Stayed 4 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Zerina

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect! Love it!

10/10 Excellent

Jessie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Every single person that worked at the hotel that we spoke with was absolutely wonderful and helpful. The bartender went above and beyond to provide me a little carafe of milk for my daily tea. The check in desk was very helpful on transportation options. The housekeeping staff was top notch on keeping it clean and if they saw us, checking to make sure we'd be out when they got there. An absolute delight! The ONLY downside being it's not in city center (which I saw as a plus), but that means transportation to get to anything was necessary, it was fairly easy during the week, but spotty on the weekend. But that's not at all the hotels fault.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rola

Liked: Property conditions & facilities
Good hotel 👌 Far from the center of Madrid
Stayed 2 nights in Jan 2025

10/10 Excellent

Musa

Liked: Cleanliness, property conditions & facilities
Great place great surrounding
Stayed 2 nights in Jan 2025

10/10 Excellent

Babar

Stayed 3 nights in Dec 2024