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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property
3-star hotel in Elmwood

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
BBQ/picnic area
Reception
Full-size fridge, microwave, oven, stovetop
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Kitchen
  • Parking included
  • Laundry

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Tulane University
    ‪11 min drive‬
  • Caesars Superdome
    ‪12 min drive‬
  • Bourbon Street
    ‪14 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New Orleans

Elmwood stay.Your stay at this Elmwood hotel places you within 9 miles (15 km) of Tulane University and Caesars Superdome. Also within 9 miles (15 km) are Smoothie King Center and Canal Street.

What's nearby

  • Tulane University - 11 min drive - 10.4 km
  • Caesars Superdome - 12 min drive - 13.6 km
  • Canal Street - 13 min drive - 14.3 km
  • Bourbon Street - 14 min drive - 15.0 km
  • Caesars New Orleans Casino - 14 min drive - 15.7 km

Getting around

  • South Carrollton at Oak Stop - 8 min drive
  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬16 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

3-star hotel in Elmwood
TownePlace Suites by Marriott Metairie New Orleans offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Metairie New Orleans also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free.

This 3-star New Orleans hotel is smoke free.

  • 124 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Onsite shopping
  • Elevator
  • No smoking on site
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English

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Property amenities

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open May 30 and close October 13.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 959 reviews
Rating 8 - Good. 276 out of 959 reviews
Rating 6 - Okay. 107 out of 959 reviews
Rating 4 - Poor. 48 out of 959 reviews
Rating 2 - Terrible. 44 out of 959 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was very convenient to all. Rooms in need of some updating.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dynaste

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Angelie

Liked: Staff & service, amenities, property conditions & facilities
Front desk lady was so nice and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Ericka

Stayed 2 nights in Mar 2025

6/10 Okay

Christopher

Disliked: Property conditions & facilities
Badly in need of updating in lobby, hallways, common areas.
Stayed 3 nights in Feb 2025

10/10 Excellent

Olen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman behind the desk was very good. Very helpful and told me about a good local restaurant (Boulevard). Excellent service!
Stayed 1 night in Mar 2025

8/10 Good

Ekedra

Business traveller
Liked: Amenities
Really like kitchen area in rooms and amenities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaime

Stayed 1 night in Feb 2025

8/10 Good

larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is surrounded by shopping AMC theaters and lots of restaurant options are all walkable. The girl that ran breakfast in the morning was super nice. Had a great conversation with everybody and did her job above and beyond the place is very safe. Highly recommended.
Stayed 3 nights in Feb 2025

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service, property conditions & facilities
Overall, this property is somewhat rundown and in need of serious renovation. My particular room, 215, had a refrigerator that began making a horrible noise at about 4 AM. I never slept after that. I reported it to the front desk lady in the morning and she said her manager would be in contact with me. He or she never called. I had gotten the manager's card and sent an email with a recording of the sound as well as left a message for the manager "Renee". Still waiting for some communication! Highly recommend finding another place to stay.
Stayed 1 night in Feb 2025

4/10 Poor

shelli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready at check in Lobby was fifty staff unprofessional
Stayed 1 night in Feb 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rita

Travelled with family
Liked: Room comfort

Not impressed

The beds were nice. The exterior and interior of the hotel common areas needs some upkeep.
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friend stayed overnight and had issues due to the snow. The staff was understanding and phenomenal.
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the 2 bedrooms. Seemed newer couch. Liked having large size bedroom. Tub needs new caulking. Level stove and fridge. Repair hole in breakfast room ceiling. Need to install higher toilet for accessible use. ADA compliance. Halls very dirty.
Stayed 1 night in Jan 2025

8/10 Good

Rashid

Business traveller
Disliked: Cleanliness, amenities
Need remodeling for sure,
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great stay. Cant wait to Come back
Stayed 7 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Naomi

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Pro…front desk staff was friendly and helpful. Cons…This place needs a major renovation. The entry into the building smells like weed. We booked 2 rooms. The heat didn’t work in the one of the rooms. Maintenance came to fix it, but it still didn’t work. Amazing front desk staff moved us to a new room. The toilet in the second room stopped flushing. You can hear EVERYTHING going on in the hall. Breakfast looked so nasty we didn’t bother trying it.
Stayed 2 nights in Jan 2025

6/10 Okay

Magan

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall, not a bad experience. It was mostly quiet and the staff was superb. However, it does have a “ghetto” feel to it. I woke up and walked to the front desk to check out, and in the hallway behind a “caution wet floor” sign was a pile of broken glass shards that no one felt the need to pick up. Outside the main entrance has a “not kept up” feel to it, and there are chairs and stuff outside the hotel like people just camp out.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Dated yet somewhat quiet

It’s a dated property and while staff are friendly they aren’t very attentive. Reported needs for room and was told it would be cared for before next occupant SMH
Stayed 1 night in Jan 2025

10/10 Excellent

Yanet

Stayed 1 night in Jan 2025

8/10 Good

m'kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024