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SpringHill Suites Phoenix North

3.0 star property
Hotel near Castles N' Coasters in Phoenix

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Reception
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Free daily self-serve breakfast
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

View in a map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Place, Castles N' Coasters
    ‪3 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Metrocenter
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(7 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.2 out of 10
Very good
(47 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Phoenix

North Mountain stay.With a stay at this North Mountain hotel, you'll be within 2 miles (3 km) of Castles N' Coasters and 6 miles (10 km) of Lookout Mountain Golf Club. Grand Canyon University is within 6 miles (10 km) and Phoenix Mountains Preserve is within 9 miles (15 km).

What's nearby

  • Castles N' Coasters - 3 min walk - 0.3 km
  • Rose Mofford Sports Complex - 3 min walk - 0.3 km
  • Rose Mofford Dog Park - 5 min walk - 0.5 km
  • Metrocenter - 8 min walk - 0.8 km
  • Grand Canyon University - 7 min drive - 8.3 km

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬3 min drive
  • ‪LongHorn Steakhouse - ‬3 min drive
  • ‪Denny's - ‬10 min walk

About this property

SpringHill Suites Phoenix North

Hotel near Castles N' Coasters in Phoenix
SpringHill Suites Phoenix North offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly SpringHill Suites Phoenix North also features multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Exterior
Best Western North Phoenix Hotel
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,015 reviews
The price is CA $135
CA $153 total
includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

Reviews

SpringHill Suites Phoenix North Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 486 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

Reviews

4/10 Poor

Terri, Des Moines

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. TRAVELOCITY REVIEWS MUST BE FAKE!!! Carpet absolutely filthy. Trash and filthy floor in elevator entire 4 days. Wanted to purchase cold water but wasn’t stocked in cooler for 3 days even though they had it available. Hot tub filthy, full of dirt and debris. Had to change out room keys multiple times a day if key came anywhere close to a cell phone. Business center was “out of order” during entire stay. Management would not respond to requests to resolve the situation even though I sent photos as proof. Very disappointed in Travelocity and Bonvoy properties
Stayed 4 nights in Oct 2025

8/10 Good

Ulaleya

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access.
Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort

Centrally located complementary breakfast

Centrally located, close to Grand Canyon University. The key cards were difficult at times and we were locked out by the pool for about five minutes. Our toilet ran the whole night and it did not work. Bedding was comfortable, TV worked well, the air conditioning ran well. The morning breakfast was good. It’s nice that they had a mini fridge and microwave in the room. The location is safe. It’s likely rare that we had a broken toilet. Unfortunately there were no other rooms available when I called them at 12 o’clock in the middle of the night.
Stayed 1 night in Aug 2025

6/10 Okay

Leticia

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a real nice stay. Comfortable, convenient and perfect for the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Stayed 1 night in Jul 2025

8/10 Good

John

Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2025

8/10 Good

Jayson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kinda bad part of town, but had a good stay. Pool was not in service so that was a disappointment
Stayed 2 nights in Jul 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah, Ankeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff upon check in was amazing… super friendly and helpful. Weird that we had to go to a different hotel for breakfast though
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stayed 1 night in Aug 2025

10/10 Excellent

Daylin

Stayed 1 night in Aug 2025

6/10 Okay

Kristy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front lobby was dirty. I used the bathroom in the lobby, it was dirty, trash flowing over and no soap either. The carpeting is disgusting in the lobby and hallways. They desperately need a good cleaning. I was nervous to see what the room looked like but was pleasantly surprised. It was clean enough to sleep there one night. The room was cleaner than the rest of the hotel. I hate leaving bad reviews but this place really needs to do some deep cleaning. The staff at the front desk were friendly though.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Sam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast decent. Room inconveniences like tv not working in our two nights. Some lamps also don’t function as well.
Stayed 2 nights in Aug 2025

8/10 Good

Donovan

Stayed 1 night in Aug 2025

8/10 Good

molly

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Jul 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desert landscaping. No area for pets.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice tho a bit older. The front desk staff was friendly and helpful. The breakfast buffet was good. The only negative thing was we had to ask for clean towels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025