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SpringHill Suites Phoenix North

3.0 star property
Hotel perfectly located for exploring North Mountain

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Outdoor pool
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Lobby
Reception
Reviews
8.4

Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • PoolPoolPool
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

Map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Popular LocationCastles N' Coasters19 min walk
  • Popular LocationMetrocenter3 min drive
  • Popular LocationGrand Canyon University10 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)22 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 37.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 37.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Hearing Accessible)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Best Western North Phoenix Hotel
Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1006)
The price is CA $162
per night
CA $182 total
includes taxes & fees
25 May - 26 May
Best Western North Phoenix Hotel

About the area

Phoenix

North Mountain stay.Your stay at this North Mountain hotel places you within 2 miles (3 km) of Castles N' Coasters and Metrocenter. Grand Canyon University and Cave Creek Golf Course are also within 6 miles (10 km).

What's nearby

  • Castles N' Coasters - 19 min walk
  • Metrocenter - 3 min drive
  • Arizona State University-West Campus - 7 min drive
  • Grand Canyon University - 10 min drive
  • Phoenix Convention Center - 15 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • In-N-Out Burger - 2 min drive
  • Raising Cane's Chicken Fingers - 2 min drive
  • Panera Bread - 3 min drive
  • Texas Roadhouse - 3 min drive
  • Buffalo Wild Wings - 3 min drive

About this property

SpringHill Suites Phoenix North

Hotel perfectly located for exploring North Mountain
SpringHill Suites Phoenix North offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly SpringHill Suites Phoenix North also features multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1001 reviews" "
Rating 8 - Good. 279 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

MARGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed wasn’t the greatest
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was wonderful. The carpet aged and could be dangerous on some edges if people did not pick up their feet. No light in hot tub area at 9 pm. The light that was there was from surrounding area outside hotel. Found that a little strange.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Liked: Amenities
A lot of hair in the carpet. Also hallway not clean.
Stayed 1 night in Jan 2024

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaints are as follows: 1. Hot tub ice cold1/20/24. I informed the front desk and they immediately put in a repair request. BUT, it was one of the main reasons I booked my stay. 2. The bed was painful. It was obvious old and worn. It sagged in the middle and offered almost no padding or comfort. Time for the mattresses to be replaced! 3. Shower heads need to have calcium removed. Pluses: 1. The staff! Friendly, polite, and knowledgeable. They gave me the quietest room they could, as was requested. The tattooed male housekeeper was excellent too. 2. Clean. 3. Sofa was comfortable. 4. Excellent coffee in the room.
Stayed 2 nights in Jan 2024

10/10 Excellent

WILLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

karen

Stayed 3 nights in Jan 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Weird room layout
The layout of the room is terrible. There is only one TV and it is situated halfway between the bedroom and the kitchen/living area. It's impossible to watch TV from the bed comfortably. Also, the sink smelled. Otherwise, it was pretty average.
Stayed 2 nights in Jan 2024

4/10 Poor

Lisa

Travelled with family
Disliked: Staff & service
Disappointing
I booked 2 bed room standard room but was given accesible room. When questioned i was told they didnt have any non accesible available. I explained that I had made a reservation and was told that didnt matter, they had none. She offered to give me $50 off then said I booked through a 3rd party (hotels.com) so she would not. I pre paid so I dont know why I could not get what I booked. The shower was too low being accessible. No counter space in bathroom. Rooms dated and walls very thin. Breakfast ok but no fruit and nothing gluten free. Waffle maker was broke. Maid service didnt come during stay. Had to take out trash and ask for towels. Have stayed in many Springhill Suites that were amazing. This one not at all.
Stayed 2 nights in Jan 2024