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Hotel Coco Rio by Hospitality Wellbeing

3.0 star property
3-star hotel near Quinta Avenida

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

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About the area

Playa del Carmen

Heart of Playa del Carmen.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk
  • ‪Trattoria del Centro - ‬1 min walk

About this property

Hotel Coco Rio by Hospitality Wellbeing

3-star hotel near Quinta Avenida
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. A library, tour/ticket assistance, and a garden are also featured at Hotel Coco Rio by Hospitality Wellbeing.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Towels for the beach
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • No smoking on site
Hotel Coco Rio by Hospitality Wellbeing offers 18 accommodations with safes and hair dryers. Rooms open to patios. 32-inch LCD televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Exterior
Beach House Hotel
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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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The price is CA $35
CA $47 total
includes taxes & fees
Apr 1 - Apr 2
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Property amenities

Family friendly

  • Art supplies
  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 10:00 AM to 10:00 PM (USD 20 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 31.00 per person (one way)
  • Nearby parking fee: USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Coco Rio
Coco Rio Hotel
Coco Rio Playa del Carmen
Hotel Coco Rio
Hotel Coco Rio Playa del Carmen

Hotel Coco Rio by Hospitality Wellbeing Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 261 reviews
Rating 8 - Good. 109 out of 261 reviews
Rating 6 - Okay. 33 out of 261 reviews
Rating 4 - Poor. 7 out of 261 reviews
Rating 2 - Terrible. 4 out of 261 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mirza

Liked: Cleanliness, property conditions & facilities
Very good hotel ,recommend
Stayed 1 night in Jul 2023

6/10 Okay

Darren

Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Stayed 1 night in Jul 2023

10/10 Excellent

sarinee

Liked: Cleanliness, amenities, property conditions & facilities
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cesar

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything without the loud music at night
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Nice stay but loud street

Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Stayed 2 nights in Dec 2022

10/10 Excellent

Ricardo, Guadalajara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice! Best location, great price, great service, good breakfast, love it!
Stayed 2 nights in Dec 2022

8/10 Good

Shofali

Stayed 1 night in Nov 2022

10/10 Excellent

Holli

Travelled with family
Liked: Cleanliness, room comfort
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Stayed 1 night in Jun 2022

6/10 Okay

Chang, Surrey

Liked: Cleanliness, staff & service, amenities
There’s no hot water
Stayed 1 night in May 2022

10/10 Excellent

Dylan

Liked: Staff & service, property conditions & facilities, room comfort

Great place to stay in Playa del Carmen

Nice hotel in a great location, great staff, excellent Wi-Fi and very quite at night.
Stayed 1 night in Apr 2022

6/10 Okay

Timothy

Stayed 1 night in Apr 2022

10/10 Excellent

Saul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, a lot of restaurants, bars and shopping stores around. Personal was very friendly and the room big and clean with a nice A/C unit. Thanks to Jorge in the front desk very nice person.
Stayed 3 nights in Apr 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place - need to pay to park at a lot nearby

Good place and close to everything but you need to park at a paid lot nearby or at the mall down the road. Side street parking is not readily available. The WiFi is good and the aircon was good. It is very close to 5th avenue so could be a little noisy in evening, but not too bad.
Stayed 5 nights in Feb 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to fifth Avenue

This hotel is perfect if you would like to stay close to all the action on fifth Avenue.
Stayed 1 night in Jan 2022

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021

10/10 Excellent

mark august

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location, clean place with fast wifi and good A/C
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2021

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute character hotel for the win

The hotel is in the most perfect location next to 5th Ave and 3 minutes from the beach. It’s right next to all the party’s but just off the block enough to not be overwhelmingly loud. When you enter you’re greeted by very friendly staff and the court yard in the middle is super adorable... the room was perfectly furnished and comfortable. The small terrace was awesome and the view allowed you to see all the action. I highly recommend this place!
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located!
Stayed 1 night in Feb 2021

8/10 Good

Bill, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location - just steps from 5th ave. - room was clean and pretty up to date
Stayed 8 nights in Jan 2020

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

I knew the hotel before and it is a very nice place, good service, good prices and pretty well located
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and in very good state. The staff are very helpful and kind. It's a beautiful little hotel and the garden is serene looking. There is no pool but it's only a 10 - 15 minute walk to the beach. You are surrounded by shops, restaurants, bars and there are 2 convenience stores 1 minute down the road if you turn right coming out of the hotel. They also have free coffee and water in reception. Overall, a very pleasant stay, thank you.
Stayed 7 nights in Jun 2019