Kwa'Lilas Hotel

3.5 star property
3.5-star hotel near Port Hardy Harbour, connected to a shopping center

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
Lobby
In-room safe, free WiFi
Meeting facility
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Municipal Hall
    ‪7 min walk‬
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Place, Fisherman's Wharf
    ‪19 min walk‬
  • Airport, Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(85 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Port Hardy

Oceanside stay.You'll be within 2 miles (3 km) of Port Hardy Harbour and 6 miles (10 km) of Port Hardy Ferry Terminal with a stay here. Misty Lake Ecological Reserve and Alert Bay Ferry Terminal are also in the region.

What's nearby

  • Port Hardy Hospital - 6 min walk - 0.5 km
  • Port Hardy Municipal Hall - 7 min walk - 0.6 km
  • Stink Creek Park - 8 min walk - 0.7 km
  • Port Hardy Harbour - 17 min walk - 1.5 km
  • Fisherman's Wharf - 19 min walk - 1.6 km

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Café Guido - ‬10 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Na'xid Pub - ‬1 min walk
  • ‪Sporty Bar & Grill - ‬11 min walk
  • ‪Market Street Cafe - ‬10 min walk

About this property

Kwa'Lilas Hotel

3.5-star hotel near Port Hardy Harbour, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk fellow seemed unhelpful and abit confused when we checked in. Maryanne from housekeeping made up for it and was extremely helpful. Restaurant/pub was good.
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

Micheal

Stayed 2 nights in Nov 2025

8/10 Good

Kathy

Stayed 1 night in Nov 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfortable beds ever! Decor was amazing and so educational.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luc

Liked: Cleanliness, amenities, property conditions & facilities
Overall an excellent trip. The hotel is lovely and the staff very courteous. The food at the attached pub is also nice.
Stayed 1 night in Nov 2025

8/10 Good

Leah

Stayed 2 nights in Nov 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service
Overall clean & comfortable room and hotel. Could use at least double the amount of hangers, from 3 provided
Stayed 2 nights in Nov 2025

10/10 Excellent

chenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

George, Parksville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was fantastic, very professional and informative. However, may we suggest that you take the time to stop the children from running up and down the hallways repeatedly please.
Stayed 1 night in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with fabulous staff..
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were quick efficient and friendly. Room is great.
Stayed 1 night in Nov 2025

10/10 Excellent

sukrit

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
One of the best hotels in port hardy. really friendly and helpful staff. awesome people i met there, like the guests.
Stayed 5 nights in Nov 2025

6/10 Okay

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comp breakfast no comp water bottle
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Travelled with partner
Nice breakfast. Big, comfy beds! Nice to see room design incorporated local indigenous art whilst still being modern.
Stayed 1 night in Oct 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in November for a team hockey tournament. Breezy check in, lovely warm rooms, great staff and a fun atmosphere in the nax'id pub. I wish all tournament hotels were this comfortable. Would stay again in a heart beat. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and quiet. Staff are very friendly and accommodating. The pub had a good atmosphere. The only issue we had was a special breakfast for our hockey team was $21 a head and was very subpar. Scrambled eggs under cooked sausages and toast. For hash browns they came out with french fries? Pretty lame.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda, Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was absolutely amazing!
Stayed 1 night in Oct 2025

8/10 Good

Allister

Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on the North Island!

Very friendly staff, rooms on the smaller side but clean and modern. The pub was lively during the ball game and really fun. I wish they had a pool and hot tub! Even a small one.
Stayed 1 night in Oct 2025

4/10 Poor

Stanley

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
It took a long time to check in as there was no one at the front desk. They have a bell. When I went to ring it, the person in front of me told me "I have have already rang it, but no one showed you. It was only when I rang the bell in an annoying manner someone showed up. I asked the front desk when I arrived if they had an iron. I was told - no they don't. I called the front desk the next morning and asked if they had an iron, they stated yes they do. I Left a the hotel's card on my door asking for maid service, but my room never got made up. I went to the restaurant on site, I took a long time before I got served. I tried to flag down one of the servers. She just walked by and said bruskley. "Your server will be with you shortly".
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Business traveller
Hi there, I’m a business traveller who comes through or will be coming through fairly often and it was my first day at the hotel. Overall, the room was very nice and comfortable. Everything is clean and well kept the one complaint I have which might seem small, but for a woman with long hair was very big that there was no conditioner.. There was shampoo and soap and lotion, but no conditioner which for someone like me added an extra 45 minutes onto my morning I didn’t think to travel with that because even the very basic motels provide shampoo and conditioner. I don’t know if this was an oversight, but I highly recommend that you have conditioner if you’re going to attract business travellers who are in a hurry in the mornings. Everything else was great, but this one thing would cause me to choose a different hotel in the future. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter, SOOKE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places I have ever stayed at. Absolutely gorgeous!
Stayed 1 night in Oct 2025