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Kwa'Lilas Hotel

3.5 star property
3.5-star hotel near Port Hardy Harbour, connected to a shopping center

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
View from room
Lobby
Reception
In-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Hospital
    ‪6 min walk‬
  • Place, Vancouver Island Regional Library - Port Hardy Branch
    ‪12 min walk‬
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Airport, Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(83 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(32 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Port Hardy

Oceanside stay.You'll be within 2 miles (3 km) of Port Hardy Harbour and 6 miles (10 km) of Port Hardy Ferry Terminal with a stay here. Misty Lake Ecological Reserve and Alert Bay Ferry Terminal are also in the region.

What's nearby

  • Port Hardy Hospital - 6 min walk - 0.5 km
  • Port Hardy Municipal Hall - 7 min walk - 0.6 km
  • Vancouver Island Regional Library - Port Hardy Branch - 12 min walk - 1.1 km
  • Port Hardy Harbour - 17 min walk - 1.5 km
  • Fisherman's Wharf - 19 min walk - 1.6 km

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Café Guido - ‬10 min walk
  • ‪McDonalds - ‬2 min walk
  • ‪Ha'me Restaurant - ‬2 min walk
  • ‪Sporty Bar & Grill - ‬11 min walk
  • ‪A&W Restaurant - ‬4 min walk

About this property

Kwa'Lilas Hotel

3.5-star hotel near Port Hardy Harbour, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property grounds
Quarterdeck Inn Port Hardy
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Business services
3.9 out of 5, Good, 783 reviews
The price is CA $119
CA $138 total
includes taxes & fees
Nov 26 - Nov 27
Quarterdeck Inn Port Hardy

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 2 2025 to December 3 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Daily housekeeping
  • Meeting facilities
The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wichuta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Port Hardy

I love to stay here, there is such beautiful art in the hotel and in the rooms! It's clean, staff is helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Sakolwan Klongkarn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and modern. Rooms are on the small side, but otherwise a pleasant stay
Stayed 1 night in Aug 2025

10/10 Excellent

flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very smooth experience. The food was great and the service to match in the pub.
Stayed 1 night in Aug 2025

10/10 Excellent

Neal, Poulsbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and pillows. I liked the indigenous designs in each room and throughout the hotel. Meals in the restaurant were tasty and it was nice that you received a 20% discovered on breakfast.
Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Being Pet friendly is their only bonus

Room was not cleaned properly. Hair in the sink, dust and dirt behind the door! Garbage under the desks and table! Had a shower to find out the shampoo pump is empty! Had to come out of the shower, dry off to call front desk to ask for shampoo. Granted he was quick to bring it. Overall, the place is running down in shape and doesn’t seem like it is being kept to represent the price they charge.
Stayed 1 night in Aug 2025

8/10 Good

Neal, Poulsbo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and well appointed.
Stayed 1 night in Aug 2025

8/10 Good

Louise, West Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room were pristine and lovely. Except for a middle of the night thomper in the room above us, it was very quiet. We arrived an hour early but were unable to check in before 4 pm; however at 4 pm there was only one employee checking in all guests that were put off until 4 pm as well as answering the phone, etc., so check in was slow. The surrounding property was very nicely maintained.
Stayed 1 night in Aug 2025

10/10 Excellent

JoAnn

Travelled with group
This hotel and its restaurant have exceeded my expectations in every way!
Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional efficient check in courteous staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel that was beautiful with their artwork and features. Very accommodating with a mixup with my booking regarding my pet. It was immediately rectified and we were really happy with our room. Beautiful walk in shower and the beds and pillows were so comfortable! Will definitely recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique indigenous themed, wholly owned and staffed by the first nations people of this area. ❤️
Stayed 1 night in Aug 2025

6/10 Okay

Sarah, Ladysmith

Travelled with family
Disliked: Cleanliness, staff & service
Described as a luxury hotel, is a stretch. The rooms are quite small and in need of a deep clean. Pros: bed is comfy, linens are soft (did have some staining), ample parking, plenty of hot water, scent-free (no artificial air fresheners and the bath products weren’t heavily scented). AC worked well. Location. Wifi was strong. Cons: The shower has various types of mold in the caulking, and lots of dust on the lights and headboards. The fridge setting can’t be adjusted and froze everything we put in it (all our food for the next day’s hike). The bedside lights didn’t work on one of the beds. We asked the front desk for an extra blanket, waited an hour (it seemed like it was a busy time), didn’t get it. Went back later and asked again and was told there wasn’t any. Not one extra blanket in the entire hotel?? Front desk did not appear interested at all when we voiced our concerns. Not within the hotels ability to control, but to note the person above us was either a toddler jumping around or someone wearing heavy boots walking back and forth each night between 11pm-2am. Not sure if it’s sound proofing issue or just that person.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Stayed 1 night in Aug 2025

4/10 Poor

Louise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indifferent staff, blocked shower drain

I really want to give this hotel a good review, but it is interesting how one little thing can ruin a whole experience. Check- in was average, nothing special. The art found in various places in the hotel is beautiful and very interesting. The rooms are beautiful and mostly clean. However, our room had a moldy smell, which improved after we threw open the window and turned on the AC. Unfortunately, our shower drain was completely blocked, which we discovered in the evening when we wanted to shower. We called the front desk to get somebody to come fix the shower. The front desk person said there was nobody else that can help us, and her foot was sore, so she was not going to do it. She really did not care. My husband had to go downstairs and he found liquid plumber. He had to try clean the drain himself, was unsuccessful, and we ended up with no showers. I had to use the bathroom sink to do a partial wash. Hotel guests should not have to clean blocked drains in their room! This is the worst service, and, unfortunately, we won’t return there.
Stayed 1 night in Aug 2025

8/10 Good

Chfiona

Travelled with family
Liked: Cleanliness, amenities
It was okay.
Stayed 1 night in Aug 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
fair price, clean, friendly, professional, comfy beds
Stayed 1 night in Aug 2025

6/10 Okay

Chanequa

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

A Clean Bathroom is A Must

I had a hard time at check in because apparently after booking my stay in July, by the time I got there in late August there was no room saved for me where my daughter and I could stay with my dog. After the front desk personnel offered one night in a dog friendly room, and suggested I have my dog stay in the car I called everywhere else in town but nothing was available/could accommodate me. In short, I ended up getting a room for both nights after pleading and sharing that I had driven for 6 days from Ontario. Needless to say it was a terrible experience. The hotel is beautiful and while no one acknowledged me when I waited in the restaurant that served breakfast for atleast 8 minutes where it is posted to wait to be seated, I'd still give this hotel another try. Perhaps they will offer better customer service next time. Lastly, the carpet in the room I stayed in smelled musty and the shower stall needed to be cleaned better.
Nice shower
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Really great stay; clean, and beds were super comfortable plus they took such great care to ensure the rooms were dark which is a big bonus for us.
Stayed 1 night in Aug 2025

8/10 Good

Carolynne

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were very helpful and friendly. The hotel gets loud when the ferry traffic arrives after midnight and when traffic leaves at 5am. Not enough noise mitigation between floors and room doors don’t seal tight enough to block hallway noise. Shower grout and caulking were moldy
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Would come back anytime.
Stayed 2 nights in Aug 2025

10/10 Excellent

ROSELIA, KENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bed I've slept on in a long while, I still think about it every day and me and my sister talk about it a lot. We had a dog, they gave us a treat bag 💜 it was great area to have a dog, easy to get him in and out to pee and poop. We had breakfast, really good and cheap. Overall one of my favorite hotels on the Island.
Stayed 2 nights in Aug 2025