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Zel Punta Cana – All Inclusive

4.5 star property
4.5-star luxury property near Cocotal Golf and Country Club

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Photo gallery for Zel Punta Cana – All Inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Aerial view
Buffet
Golf
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Pet-friendly
  • Room service
  • Gym

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪13 min walk‬
  • Los Corales Beach
    ‪16 min walk‬
  • Bavaro Beach
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬

Room options

View all photos for Zel Suite

Zel Suite

Zel Suite

8.0 out of 10
Very good
(66 reviews)
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Swimup Suite

1 bedroom, premium bedding, minibar, in-room safe

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Two Bedroom Master Suite Swimup

1 bedroom, premium bedding, minibar, in-room safe

Zel Two Bedroom Master Suite Swimup

9.4 out of 10
Exceptional
(3 reviews)
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

1 bedroom, premium bedding, minibar, in-room safe

Zel Two Bedroom Master

8.4 out of 10
Very good
(17 reviews)
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Zel Master Suite

8.6 out of 10
Excellent
(26 reviews)
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

  • 328 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Bávaro
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 2,123 reviews
The price is CA $587
CA $587 total
includes taxes & fees
Sep 29 - Sep 30
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

About the area

Punta Cana

Bávaro stay.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Cocotal Golf and Country Club - 13 min walk - 1.2 km
  • Los Corales Beach - 16 min walk - 1.4 km
  • Cortecito Beach - 5 min drive - 2.7 km
  • Downtown Punta Cana - 8 min drive - 6.0 km
  • Bavaro Beach - 10 min drive - 4.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Seaside Grill - ‬6 min drive
  • ‪Drifters Lazy River Bar - ‬6 min drive
  • ‪Capri - ‬10 min walk
  • ‪El Guarapo - ‬10 min walk
  • ‪Carnival International Cafe - ‬5 min drive

About this property

Zel Punta Cana – All Inclusive

4.5-star luxury property near Cocotal Golf and Country Club
Some rates at Zel Punta Cana – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana – All Inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana – All Inclusive. Self parking is free. A complete renovation of Zel Punta Cana – All Inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana – All Inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

12 outdoor pools, open 8:00 AM to 6:00 PM, free cabanas, pool umbrellas

Majestic Mirage Punta Cana - All inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, 5,697 reviews
Majestic Mirage Punta Cana - All inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Zel Punta Cana – All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 217 out of 331 reviews
Rating 8 - Good. 63 out of 331 reviews
Rating 6 - Okay. 28 out of 331 reviews
Rating 4 - Poor. 12 out of 331 reviews
Rating 2 - Terrible. 11 out of 331 reviews

Reviews

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is just as beautiful as the photos. The room was clean, well designed with amazing interior design. I really liked to kitchenette, separate dining and living space. The balcony overlooking the palm tree tops was a great place to drink morning coffee. The outdoor jacquzzi tub was a nice perk. The shuttle was always readily available to take you to the beach, gift shop, or front gate. Restaurants though limited had a great menu, was pretty tasty and all were beautifully designed. The spa was also beautiful and staff great. On the whole, I enjoyed the food and the selection. My partner, whose stomach is a little more sensitive, had some trouble with dining. Some things that could use tweaking: 1. A designated hotel check-in like most hotels. After being harassed at the airport by taxi services, our feet touched hotel grounds and immediately we were separated from our luggage and brought to sit on a couch to await staff assistance. It all just felt slightly shady as we were not accustomed to this type of check in. 2. Better room service: we ordered breakfast and waited almost two hours. Then we ordered dessert one night and waited over 1.5h, called and waited about an hour more before canceling. 3. Buffet room temperature was very warm and made me reluctant to try anything raw as it seemed optimal temp for bacterial growth. Would I book it again? Most definitely.
Stayed 5 nights in Aug 2025

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo es A1 desde el staff, las instalaciones, la paz que hay en el hotel, la amabilidad y disposición. Giovana, Rosa, Rafa y Erickson en el área de checkin y checkout son un amor! Anthony en la cocina y Francesco que nos trataron como reinas en los desayunos. Eddy que nos atendía en el beach club y sobre todo Giovanny con sus clases de artesanías que fue todo un éxito, nos encantó! Sin duda nos volveríamos a hospedar en ese hotel sin pensarlo.
Stayed 4 nights in Jun 2025

10/10 Excellent

China

Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmin Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort! I came for a birthday trip and had such an amazing time. The service, and especially Raphy, made my trip so accommodating and relaxing. Only feedback I have is to work on the food selection and food overall.
Stayed 4 nights in Jun 2025

10/10 Excellent

Markell

Stayed 4 nights in Jun 2025

10/10 Excellent

Tzahi

Stayed 3 nights in Jun 2025

8/10 Good

nicole Nashane

While the people were very friendly during my stay there are several things I fysjuhed
Stayed 6 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Rita

Very good hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Maira Patricia

Stayed 2 nights in Jun 2025

10/10 Excellent

Katia Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the best best best, most relaxing resort ever! food was amazing and vibes were impeccable!
Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo Fabian Rojas, Ozone Park

Stayed 2 nights in Jun 2025

10/10 Excellent

Domenica, Ozone Park

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Múltiples actividades, la comida deliciosa y el lugar muy bello. Creo que la mejor parte de nuestra estancia fue el servicio al cliente. Andrés que es parte del staff nos ayudó en todo y estaba muy pendiente de nosotros. Sin duda volveremos 😊
Stayed 3 nights in Jun 2025

10/10 Excellent

Audrianna Monique, Athens

Liked: Cleanliness, amenities
Best property in punta Cana, friendly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Dolores

Stayed 4 nights in Jun 2025

10/10 Excellent

Reina

Stayed 4 nights in Jun 2025

10/10 Excellent

Annette

Stayed 4 nights in Jun 2025

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Zel Punta Cana was an incredible resort. The rooms were truly five-star—clean, modern, and beautifully designed. The service was just as good. While not all staff speak English, they’re kind, patient, and happy to let you practice Spanish. It was fun to brush up on mine! Service-wise, everything was top-notch. We loved the beach club, the hibachi restaurant, and every bar. Activities were fun and easy to join, with a quick ride to a gorgeous beach. We actually preferred the pool, but the beach club was a great option. Chairs were always available, and staff helped with excursions and kept vendors away. Everyone made us feel like family. The spa was beautiful, but my deep tissue massage included massage guns, which I didn’t love. Still, the space was relaxing and worth a visit. My biggest feedback is on the food. The buffet needs serious improvement—items weren’t always fresh or at the right temp. We stuck to the omelet bar for breakfast and mostly avoided the buffet otherwise. The restaurants were great but could use more variety and less upselling. Communication was a little inconsistent. It’d be helpful if concierges shared a daily activity list via WhatsApp along with dinner reservations. Still, we had a wonderful time overall! I would give it an eight out of 10
Stayed 6 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Anita

Stayed 1 night in May 2025

6/10 Okay

Khai Xuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zel is advertised to be a calming tranquil environment for relaxation. However, the DJs play music (explicit rap at times) loudly throughout the afternoon heard all around the resort. Speakers are all around the resort. Usually not oppose to loud music if confined to certain areas or certain times of the day during foam parties etc. It was loud the entire time to the point you can't concentrate or read by the pool. At one point it was difficult to have a conversation. There were other guests who complained as well. Management did speak to us but problem still persisted. It may not seem loud when you are walking around the resort but if you relax by the pool all day, it wears you out. Otherwise everything was A Ok.
Stayed 7 nights in May 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Nice staffs especially
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophie Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Ronnier

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would Recomend to the world! The staff was impeccable.
Stayed 5 nights in May 2025