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Aiden by Best Western South Reno

3.0 star property
3-star hotel near Meadowood Mall

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Lobby
Lobby
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪2 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(56 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(81 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(58 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(52 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

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About the area

Reno

Near the airport.You'll be within half a mile (1 km) of Meadowood Mall and 2 miles (3 km) of Reno-Sparks Convention Center with a stay here. Also, Atlantis Casino is within 2 miles (3 km) and Grand Sierra Resort Casino is within 6 miles (10 km).

What's nearby

  • Meadowood Mall - 2 min walk - 0.2 km
  • Nevada Health Facilities Edu - 11 min walk - 1.0 km
  • Bartley Ranch Park - 18 min walk - 1.5 km
  • Reno-Sparks Convention Center - 19 min walk - 1.6 km
  • Atlantis Casino - 2 min drive - 2.9 km

Getting around

  • Reno Station - 14 min drive
  • Reno Tahoe Intl. Airport (RNO) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Aiden by Best Western South Reno

3-star hotel near Meadowood Mall
Aiden by Best Western South Reno offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1496 square feet (139 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available.

This 3-star Reno hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • 1496 sq ft of conference space
  • 139 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Aiden by Best Western South Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1460 out of 2306 reviews
Rating 8 - Good. 531 out of 2306 reviews
Rating 6 - Okay. 175 out of 2306 reviews
Rating 4 - Poor. 62 out of 2306 reviews
Rating 2 - Terrible. 78 out of 2306 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable bed and I loved the updated fixtures.
Stayed 1 night in Nov 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities
Great clean room
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean... great staff and convenient!
Stayed 2 nights in Nov 2025

4/10 Poor

Vaibhav

Stayed 1 night in Oct 2025

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, amenities
This has become our Go-To when working in Reno. Very nice, clean and comfortable rooms. Awesome blackout shades for sleeping in after working all night. Great parking, even with our cargo trailer. A good location with lots of food and shopping nearby. A little drafty around the door and the shower could use better pressure and regulation from hot/cold extremes. Minor issues for our needs.
Stayed 2 nights in Nov 2025

8/10 Good

Shannon

Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service!
Stayed 1 night in Nov 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Clean, quiet room, close to the airport and a shopping mall.
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed, safe area, great restaurant for breakfast
Stayed 1 night in Nov 2025

8/10 Good

Donna

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Staff was very courteous
Stayed 6 nights in Oct 2025

2/10 Terrible

Eric

Disliked: Cleanliness, amenities, property conditions & facilities
The curtain did not block the lights right outside the room from shining in the room. Walls were not soundproof. Heard neighbors all night long. Room location and curtains offered no privacy from people walking by. Terrible quality for the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Lorene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Emilio

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

4/10 Poor

Zac

Travelled with pets
Disliked: Cleanliness
Every time I stay there I have either a dog that won't shut up or like last night, a couple dogs and a couple that argued deep into the night. I always check the filters on the AC and almost every time they are in need of cleaning. Last night they were disgusting. You couldn't see day light through them. Disgusting amount of dust that the people who stay there breath in. The place is nice enough, the staff are always nice. But I think they have people that are living there. And they're always exactly the type of people that you picture in your mind when you stay at a hotel.
It takes a couple minutes to clean these...
Stayed 1 night in Oct 2025

2/10 Terrible

Raymond

Disliked: Staff & service
Noisy motor hotel, expected. Not expected is the combativeness of the front desk staff. Extend my stay through Expedia based on their rate, because I would not pay the higher hotel rate direct they were going to make me check out of my room for from 10:30 - 3:00 and check back into another room. They had the nerve to tell me that “had I extended with them at their higher rate, I would not have been inconvenienced”. Very simple seeing I was booked through to just leave me in my room. For cleaning rooms etc, their room capacity less then 50 percent from looks of the parking lot. Already in one of the least desirable areas of the hotel, no reason for their decision process. Now I’m dealing with being double billed for my first 3 days stay. After much arguing and frustration with the front desk, they finally presented a breakdown of costs and have been over billed in pending charges trying to make sure final charges reflect actual days and the front desk is just further combative and avoiding transparency. Never again, not sure if it’s mgmt this location or Hotel Brand in general.
Stayed 3 nights in Oct 2025

8/10 Good

Marisa

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but we had no tv volume and they were unable to fix it. We were offered another room but we were too tired to move everything again. Pet friendly, nice pet area but not fenced or enclosed. Dog rooms are located in the back and theres freeway noise. Its close to everything and walkable to shopping, restaurants and grocery stores. Would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Carl

Stayed 5 nights in Oct 2025

10/10 Excellent

Theron

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean rooms. Near 2 chicks restaurant.
Stayed 2 nights in Oct 2025

8/10 Good

Susan, Reno

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great bed good shower very clean room. Good location.
Stayed 1 night in Oct 2025

10/10 Excellent

Mairead

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Agustin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025