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Aiden by Best Western South Reno

3.0 star property
3-star hotel near Meadowood Mall

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

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5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪2 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(69 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(54 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(78 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(36 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(56 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

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About the area

Reno

Near the airport.You'll be within half a mile (1 km) of Meadowood Mall and 2 miles (3 km) of Reno-Sparks Convention Center with a stay here. Also, Atlantis Casino is within 2 miles (3 km) and Grand Sierra Resort Casino is within 6 miles (10 km).

What's nearby

  • Meadowood Mall - 2 min walk - 0.2 km
  • Nevada Health Facilities Edu - 11 min walk - 1.0 km
  • Bartley Ranch Park - 18 min walk - 1.5 km
  • Reno-Sparks Convention Center - 19 min walk - 1.6 km
  • Atlantis Casino - 2 min drive - 2.9 km

Getting around

  • Reno Station - 12 min drive
  • Reno Tahoe Intl. Airport (RNO) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪7-Eleven - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Jack in the Box - ‬10 min walk

About this property

Aiden by Best Western South Reno

3-star hotel near Meadowood Mall
Aiden by Best Western South Reno offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1496 square feet (139 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available. A complete renovation of Aiden by Best Western South Reno was completed in January 2021.

This 3-star Reno hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 4 buildings
  • Meeting rooms
  • 1496 sq ft of conference space
  • 139 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Aiden by Best Western South Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1397 out of 2210 reviews
Rating 8 - Good. 513 out of 2210 reviews
Rating 6 - Okay. 171 out of 2210 reviews
Rating 4 - Poor. 54 out of 2210 reviews
Rating 2 - Terrible. 75 out of 2210 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Stayed 2 nights in Oct 2025

8/10 Good

Elva

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place seemed very well maintained it was very close to Meadowood Mall, literally across the street, it had a wonderful breakfast restaurant attached to the front of hotel. My only problem was we booked it online and when we went to check in the woman at the desk said that we had requested a pet friendly room which we had not we were not traveling with a pet and she said well because you booked online that's the only thing we have available. (not sure what difference that made, if I called the hotel directly or booked online I believe in these days most people do book online now). The room was tidy and neat however there was sand all over the floor obviously the floor had not been swept and it was sprayed with an overwhelming odor of cleaning chemicals which is very hard for my elderly mother to breathe. It did however have a lovely outdoor area with a kidney-shaped pool and a fire pit that you could sit around we did not enjoy this because we were so tired and had a busy day the next day but I would definitely recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

2/10 Terrible

Kimrey, Quincy

Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Niki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable, comfortable hotel near McCarren Airport in Reno.
Stayed 1 night in Sep 2025

8/10 Good

Annette

Liked: Staff & service, property conditions & facilities
hole in door trim on bottom room 115
Stayed 2 nights in Sep 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we needed, shopping, restaurants, airport
Stayed 1 night in Sep 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and very quiet. The beds were comfortable, the staff were friendly and helpful. The only thing i didnt like was the bathroom door had a squeek to it when you open and closed it, also the lights in the room were very dim. I had my senior mom with me and it was hard for her to read or see much because of the dim lights. Brighter bulbs would be nice.
Stayed 2 nights in Sep 2025

2/10 Terrible

Justine

When I booked it said pet friendly. When I arrived after a 9 hour drive I was informed that it was dogs only. I had a bird in a cage. To her credit the woman at the front desk wrote down the names of four properties that supposedly accepted other animals. Only two would. Clarity on their website would be helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Stayed 1 night in Aug 2025

10/10 Excellent

Tina, Malden

Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marcella

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back with Family and friends!!

Great staff. We have stayed here before and absolutely love it. Great location and we have already told family we are coming back!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara, Sioux Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, quiet, clean, everything I needed.
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience.
Stayed 1 night in Sep 2025

8/10 Good

Kari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, I appreciated being asked if I wanted a first or second floor room. The beds are soft, rooms clean, and spacious. My only issue was with the TV. For some weird reason, the cable box was disconnected from the TV so we weren't able to watch it. There is no easy way to reconnect it and the only solution I was offered was to have security come into my room to attempt to fix it. I wasn't comfortable with that as it was almost midnight and I was traveling alone with 2 young children. If I stay the again I'll make sure to check that as soon as I check in.
Stayed 1 night in Sep 2025

8/10 Good

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an interesting esthetic. Great restaurant attached for breakfast. Good location. Overall it is nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a low rent motel trying to pass itself off as a hip hotel. I checked in late at night after a delayed flight looking forward to taking a bath as I had seen that the room offered a bathtub. As soon as I got out of the uber I knew I had made a mistake booking this property. The area feels dingy and sketchy. The decor is atrocious. The front desk guy was super sweet and helpful (the one bright spot), but this is a very low end kind of property. For slightly more (like $10-$20), you can go down the road to the Marriot or another hotel and feel like you are in an actual proper place, not one step up from a homeless shelter. The room itself has stains on the rug, and the kicker for me was the bathtub. It was disgusting. It had not been replaced since about 1972 with all sorts of stains and marks on it. No way in heck I was going to take a bath in that. The lighting also is super fluorescent and cold. The room felt terrible, plus it's a motel so the window looks right on to the walkway where people are walking past your door. Awful. I immediately turned around and booked another hotel, and moved over to the Courtyard Marriot. When I arrived there it was like OMG - a normal hotel, not some sort of freaky low rent motel in a sketchy neighborhood. If you are at all sensitive to dirt, decor, must, lighting, and feeling safe, do NOT book this hotel. I feel really misled by the high rating I saw on this property.
Stayed 1 night in Aug 2025

6/10 Okay

Alberto

Stayed 1 night in Sep 2025