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Cicero Grand - Syracuse North

2.5 star property
Hotel perfectly located for exploring Cicero

Choose dates to view prices

Photo gallery for Cicero Grand - Syracuse North

Reception
Exterior
Reception
Indoor pool
Deluxe Suite

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Cicero

Heart of Cicero.You'll be within 6 miles (10 km) of Oneida Lake and 12 miles (20 km) of Destiny USA. Onondaga Lake Park and Armory Square are within 12 miles (20 km).

What's nearby

  • Destiny USA - 11 min drive - 17.5 km
  • Armory Square - 14 min drive - 21.0 km
  • Syracuse University - 16 min drive - 22.1 km
  • New York State Fairgrounds - 17 min drive - 23.6 km
  • St. Joseph’s Health Amphitheater at Lakeview - 18 min drive - 25.0 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand - Syracuse North

Hotel perfectly located for exploring Cicero
Cicero Grand - Syracuse North offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $166
CA $191 total
includes taxes & fees
Jul 3 - Jul 4
Holiday Inn Express Hotel & Suites Syracuse North - Cicero by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property Registration Number Choice Hotels

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 100 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

DEBORAH, LAND O LAKES

Travelled with family
Liked: Cleanliness, property conditions & facilities
There were issues with the Keys, not a big deal, but there was no hot water. That is a big deal. They should have discounted everyone's bill. When you're traveling you want to take a shower. Having hot water is a must.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family and small children
Disliked: Amenities
Wasnt anything special and not worth the inflated price due to graduation at the university,no comparison to my first choice,Hampton
Stayed 1 night in May 2025

2/10 Terrible

Abigail

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took forever to check in. No pool hours on Sundays. No sheet on the pull out couch. Pull out couch uncomfortable, dirty elevator. Freezer needed to be defrosted. Terrible and nasty.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauriedee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love staying here! My daughters and I choose this hotel quite a bit!
Stayed 1 night in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lindsay

Travelled with family
The hotel was decent but they didn’t give any towels or change the garbage throughout our stay. They did mention that the beds would not be made or cleaning of our room during our stay but to not give fresh towels, or change the garbage was a bit shocking. They didn’t even give addition toilet paper we only noticed when we ran out and had to ask for more toilet paper.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott

I liked the staff. I was a little upset about expedia charging me tax when i was traviling for the collage tax examp. And the management could not do anything. At the moment expedia customer service does nothing to help
Stayed 5 nights in Feb 2025

8/10 Good

Milton

Travelled with family
Liked: Staff & service

Good Stay

This is a pretty decent place to stay on a budget. My experience was good
Stayed 2 nights in Feb 2025

4/10 Poor

Hector

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lied to from the start

Well from the time I checked in there were issues. The room we paid to guarantee it was given away. We then had to switch to a different room where 1 of our children had to sleep on a comforter on the floor. Then we were told the manager would be in when we checked out in the morning and she wasn’t. Then the manager said she was going to give me a discount which still have not received and this was almost 2 weeks ago now. I tried calling and keep getting told she’s not available. Don’t lie to guests if you want them to come back. I’ve stayed here numerous times under the old name it had and now we’re not going back.
Stayed 1 night in Feb 2025

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was leaking and third floor had a lot of black mold by the stair well
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Stayed 1 night in Feb 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely disgusting

It was absolutely disgusting! The front desk person did not fix the issue. We requested towels and her to look at the room. She never showed. The pool had a ring of grim around it that people scratched their names in. There was a ring of grim in the bathtub. Sticky stuff all over the floor. There was trash in the couch and grapes all over floor. My daughter found small round shaped candy on the floor. Stained dirty couch. Please look at the pictures.
Bathtub ring
Floor by garbage can
In couch
Couch cushion
Stayed 1 night in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice 50th birthday

I stayed at Cicero grab food(1) one night with since friends for a night away to celebrate my 50th birthday. I booked my room online with no issues by brother on the other hand waited until we got to girl to decide he wanted his own room. There was a lil bump on the road doing sick because he didn't have a credit card. Needles to say things for a lil confusing but the lady at the front desk made the checking in not as stressful and no one got worked up or agitated. We all had a great night with no issues.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cicero Grand was great and easy to get to. No complaints.
Stayed 1 night in Feb 2025

2/10 Terrible

Eva

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sunchild Russell

Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025