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4.2 out of 5

"Really nice place only thing missing was bedding for the pullout couch " More

By a verified traveller on Fri 29 Dec 2023

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Hotel Description

3-star hotel near Brooklawn Golf Course

Close to airport

You'll be within 2 miles (3 km) of Brooklawn Golf Course and 6 miles (10 km) of Le Moyne College with a stay here. Also within 9 miles (15 km) are Syracuse University and Destiny USA.

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio Suite, 1 Bedroom (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $127* Per night/room 25 Mar. - 26 Mar.

Basic Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms (King & 2 Queen Beds )

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cresthill Suites Syracuse ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cresthill Suites Syracuse

Everyone (9) Couples (2) Family (6)
5 out of 5
Great property. Nice breakfast. Wonderful room. Love it !

Posted by , from TORONTO on 11 Oct. 2022

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Comment from Hotel Management

11 Oct. 2022 by Nicole

Hello YuriyThanks for staying with us. Am Glad you like everything. Thanks for the feedback. Hope yo see you again soon.

5 out of 5
Really nice place only thing missing was bedding for the pullout couch

Posted by on 29 Dec. 2023

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Comment from Hotel Management

31 Dec. 2023 by Kiki Raymond

Thank you for staying at CrestHill Suites in Syracuse and taking time out of your busy schedule to share your experience. We always aim to deliver a great experience and all of us are delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you back to CrestHill Suites on your next visit to Syracuse.

4 out of 5
Comfortable stay and great breakfast included. Room clean and comfortable however location in hotel poor. Room 224 is directly above front entrance. Very loud every time front door opens and closes at all hours, sounds like directly under the bed!

Posted by on 13 Nov. 2023

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Comment from Hotel Management

14 Nov. 2023 by Kiki Raymond

Thank you for staying at CrestHill Suites in Syracuse and taking time out of your busy schedule to share you experience. We always aim to deliver a great experience and all of us are delighted that we could ensure a comfortable stay during your visit. We are sorry about the noise of the door! We'd be happy to make sure you're in a more quiet part of the hotel when we welcome you back to CrestHill Suites on your next visit to Syracuse.

4 out of 5
I felt very safe there. Our suite was immaculate. The furnishing was comfortable. The bedding was upscale. The bath was supplied with beautiful towels along with small soaps. The unit had microwave, dishwasher, stove and frig. Very comfortable unit. Great for a traveler or sales person on the road.

Posted by on 9 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Kiki Raymond

Thank you for staying at CrestHill Suites in Syracuse and taking time out of your busy schedule to share you experience. We always aim to deliver a great experience and all of us are delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you back to CrestHill Suites on your next visit to Syracuse.

3 out of 5
Perfect for what we needed

Posted by , from Melville on 24 Aug. 2023

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1 out of 5

Posted by , from Melville on 23 Aug. 2023

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Comment from Hotel Management

6 Nov. 2023 by Kiki Raymond

First and foremost, Thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel. We at CrestHill Suites in Syracuse always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

5 out of 5

Posted by , from Oro Valley on 16 Aug. 2023

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5 out of 5

Posted by on 15 Jul. 2023

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3 out of 5
I tripped when entering the room because the carpets are in TERRIBLE CONDITION. Room 105 in Syracuse NY

Posted by on 30 Jun. 2023

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5 out of 5
All the staff were very friendly and courteous. The room was spacious.

Posted by on 13 Mar. 2023

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Property Features

Cresthill Suites Syracuse offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Cresthill Suites Syracuse also features barbecue grills, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star East Syracuse hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cresthill
  • Cresthill Suites
  • Cresthill Suites Condo
  • Cresthill Suites Condo Syracuse
  • Cresthill Suites Syracuse
  • Cresthill Syracuse
  • Syracuse Cresthill Suites
  • Cresthill Hotel East Syracuse
  • Cresthill Hotel Syracuse
  • Cresthill Suites Syracuse Hotel East Syracuse
  • Cresthill Suites Syracuse Hotel
  • Cresthill Suites Hotel
  • Cresthill Suites Syracuse Hotel
  • Cresthill Suites Syracuse East Syracuse
  • Cresthill Suites Syracuse Hotel East Syracuse

You should know

  • The seasonal pool will open June 01 and close September 01.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.