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Chelsea Hotel, Toronto

4.0 star property
Family-friendly 4-star hotel near Hockey Hall of Fame

Choose dates to view prices

Photo gallery for Chelsea Hotel, Toronto

2 indoor pools, sun loungers
Executive Room, 1 King Bed
Exterior
Lobby
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • CF Toronto Eaton Centre
    ‪6 min walk‬
  • CN Tower
    ‪4 min drive‬
  • Rogers Centre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

7.8 out of 10
Good
(56 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.4 out of 10
Very good
(68 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(436 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea)

8.4 out of 10
Very good
(154 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea)

8.0 out of 10
Very good
(416 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Toronto

Central Toronto getaway .Within a 10-minute walk of this Downtown Toronto hotel, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 2 miles (3 km).

What's nearby

  • CF Toronto Eaton Centre - 6 min walk - 0.6 km
  • Scotiabank Arena - 3 min drive - 2.2 km
  • CN Tower - 4 min drive - 2.2 km
  • Rogers Centre - 4 min drive - 2.2 km
  • Ripley's Aquarium of Canada - 4 min drive - 2.2 km

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 17 min drive

Restaurants

  • ‪Aura Sushi - ‬1 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬1 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly 4-star hotel near Hockey Hall of Fame
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a hot tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5199 sq ft of conference space
  • 483 sq m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

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Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 5264 out of 11443 reviews
Rating 8 - Good. 3304 out of 11443 reviews
Rating 6 - Okay. 1675 out of 11443 reviews
Rating 4 - Poor. 732 out of 11443 reviews
Rating 2 - Terrible. 468 out of 11443 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Chaliyah

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location. Very walkable
Stayed 2 nights in Apr 2025

10/10 Excellent

GARY, ORLEANS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Giuseppe Di

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a fairly good stay. Some updates have allowed this very old hotel to stay somewhat fresh. I did not like the size of our room. It felt tight.
Stayed 1 night in Mar 2025

4/10 Poor

Guy, Belfountain

Business traveller
Disliked: Staff & service, property conditions & facilities
Totally unaccommodating to changing plans. Once they have your money, don't ask for anything!
Stayed 1 night in Mar 2025

10/10 Excellent

Lavenia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service!
Stayed 3 nights in Mar 2025

8/10 Good

Theresa

Stayed 1 night in Mar 2025

10/10 Excellent

jacquie

Liked: Amenities
Our experience here is great would highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

´
Stayed 1 night in Mar 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service
Pretty good. Great location and kind staff. The rooms are a bit run down but it’s an old building
Stayed 1 night in Mar 2025

10/10 Excellent

Susette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 2 nights in Mar 2025

10/10 Excellent

Valla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, newly renovated room, walkable area, we wanted to use the pool on the top floor but 18 only, my teen was sad about that, didn’t want to go with the “little kids” at 2nd floor pool
Stayed 6 nights in Mar 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a balcony. Everything was clean and well kept up. Definitely a bit dated but still a very nice place and perfectly located in the city. Staff was excellent.
Stayed 1 night in Mar 2025

2/10 Terrible

Shivani

Disliked: Cleanliness, staff & service, property conditions & facilities
I was woken up by the Police at my door, because the people on my floor were noisy. Someone broke the glass. The showers in the bathroom are terrible, no proper water flow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fionyx Adjie

Stayed 1 night in Mar 2025

6/10 Okay

Curtis

Stayed 1 night in Mar 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is nice and central to everything, nothing is too far away. Would highly recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the hotel this past weekend and had a wonderful time there. It has everything you need for a restful and relaxing stay. The bar/lounge area is wonderful and the staff in the hotel are very friendly. The facilities are great, and its in a good location. Would definitely come back to this hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked here for a Billy Joel concert. Concert got cancelled so we tried to cancel our room 5 days in advance. Expedia said they tried asking the manager of the hotel many times to cancel but got no response. Called the hotel directly and they said to talk to Expedia.. sent me in circles. Ended up having to pay for the hotel that I didn’t use. There was not a “no cancellation policy” that I ever saw. Just brutal and unfair service. At least talk to me and be up front if you want to steal my money.
Stayed 1 night in Mar 2025

6/10 Okay

Ajay, Champaign

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. But the hotel is slightly older and frequented by flight attendants and pilots leading to long check in lines The hotel is also very dry. Very low humidity in winters. And a little too warm for taste. 72F
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Kailey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. The shower pressure is not very good though. This happened both times I stayed there within 6 months. The ice machine was broken on our floor, there was a wet/damp spot on the entrance of the closet floor and they only give you two pillows for each bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025