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Castle Hotel Windsor

4.0 star property
4-star luxury hotel near Windsor Castle

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Photo gallery for Castle Hotel Windsor

Lunch and dinner served
Terrace/patio
Reception
Exterior
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪3 min walk‬
  • Place, Thames River
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

Superior Double Room, 1 Queen Bed, Ensuite, City View

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View (Heritage Twin)

Superior Room, 2 Single Beds, City View (Heritage Twin)

Superior Room, 2 Twin Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Park Wing Twin)

Superior Room, 2 Single Beds (Park Wing Twin)

Superior Room, 2 Twin Beds (Park Wing Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, City View (Mews Suite)

Suite, 1 King Bed, City View (Mews Suite)

Suite, 1 King Bed, City View (Mews Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Windsor

City center retreat .Within a 10-minute walk of this Windsor City Centre hotel, you'll find Windsor Castle and Thames River. Windsor Guildhall and Windsor Royal Shopping Centre are also within half a mile (1 km).

What's nearby

  • Windsor Guildhall - 1 min walk - 0.0 km
  • Windsor Castle - 2 min walk - 0.2 km
  • Windsor Royal Shopping Centre - 3 min walk - 0.3 km
  • Theatre Royal - 3 min walk - 0.3 km
  • Thames River - 5 min walk - 0.4 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪The Horse & Groom - ‬1 min walk
  • ‪Cinnamon Cafe - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The Ivy Windsor - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Castle Hotel Windsor

4-star luxury hotel near Windsor Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 893 square feet (83 square meters) and includes a conference center. A library, a terrace, and coffee/tea in a common area are also featured at the luxury Castle Hotel Windsor. For a fee, parking is available.

This 4-star Windsor hotel is smoke free.

  • 108 guestrooms or units
  • 3 levels
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Renovations and closures

The property will be renovating from November 25 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Fantastic location
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location.
Stayed 1 night in Nov 2025

10/10 Excellent

andrea

Liked: Cleanliness, amenities, property conditions & facilities
Staff was lovely - hotel full of charm and history! So close to Windsor Castle
Stayed 1 night in Nov 2025

6/10 Okay

Laree

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excepttional
Stayed 1 night in Oct 2025

10/10 Excellent

Robert J

Stayed 1 night in Oct 2025

8/10 Good

Loredana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very nice place, located top position in front of the Windsor Castle in the middle of everything .The room was nice but not good isolated so you could hear all the noises and some people with kids running in the room and screaming from 5 am :( The breakfast buffet was mega busy and run out :(
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but there is no lift that made me feelling hard with my luggages
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th Birthday celebration

Very comfortable room. Very enjoyable stay would come again.
Stayed 1 night in Aug 2025

10/10 Excellent

Hayley

Stayed 1 night in Oct 2025

10/10 Excellent

Rafael Juan, Raleigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, Great Location and very friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious king room, very quiet, just what we needed for a good nights sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun comfortable hotel right next to Windsor Castle. Unique decor. Lots of history
Stayed 2 nights in Oct 2025

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and restaurant were amazing. Location could not have been better. We extended our stay to enjoy another night there.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was tiny but immaculate. Perfect for our needs.
Stayed 1 night in Oct 2025

8/10 Good

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with 5-Star service and atmosphere. Efficient layout that was workable in the available space, didn't feel cramped. Only down side was the time to draw hot water, especially at the sink, but even in the shower. However, once it got hot, it was very hot. Complimentary breakfast buffet was of high caliber. A pot of coffee or tea was served at your table upon being seated. Food selection included: juices, fruited waters, dry cereal and milk, fresh fruit, mini croissants (plain and chocolate), assortment of fresh bread baguettes and sliced bread, selection of jams, butter, sliced fresh cucumbers and tomatoes, sliced meats, sausage, bacon, sauteed mushrooms, roasted tomatoes, and scrambled eggs. We were informed that if a different form of cooked egg was preferred (fried, poached, boiled, etc) to ask the wait-staff at no charge.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

8/10 Good

Raclin, Manassas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle Windsor hotel clean, easy access to castle and shopping or chill out scale from 1 to 10 is 11
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and area. A must stop for UK travelers
Stayed 1 night in Oct 2025

10/10 Excellent

Songyun

Stayed 3 nights in Oct 2025

10/10 Excellent

Rosemary

Stayed 1 night in Oct 2025

8/10 Good

Katrina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025