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4.1 out of 5

"Great location. Checked in very late, so understandable if staff checking someone in is not very upbeat, but she was miserable, not welcoming at all a ... " More

By a verified traveller on Mon 04 Nov 2019

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Hotel Description

3-star boutique hotel near Copley Square

In shopping district

At this Back Bay hotel, you'll be well placed to visit Newbury Street and Boston Public Library, both steps away. Copley Square and Copley Place are also within half a mile (1 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Self parking, a business center, and express check-in are also offered.

Free WiFi, MP3 docks

The 40 guestrooms have LCD TVs with digital channels and offer free WiFi and MP3 docks. DVD players, free local calls, and free bottled water are also available.

Standard, One Full Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$212* Per night/room 1 Mar. - 2 Mar.

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Charlesmark Hotel ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Charlesmark Hotel

Everyone (5) Couples (1) Family (2)
5 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Adam

Thank you for your rating.

3 out of 5
Great location. Checked in very late, so understandable if staff checking someone in is not very upbeat, but she was miserable, not welcoming at all and not very helpful. Very loud upstairs during the night and at other times, as though furniture was being moved around. Nice continental breakfast. Staff did not seem at all focused on making customers happy.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Adam

I'm sorry to hear the staff member that checked you in was not up to our standard in their greeting and friendly attitude. If you get a chance to let me know your last name and stay dates, when you checked in, or who you checked in with that would help us in training our team and ensuring your future visits are not as disappointing.

4 out of 5
Great location. Staff very friendly and helpful. Room is small but well maintained and exactly what I needed for my trip

Posted by on 19 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by Angelica

We are so happy to hear that you had an excellent stay with us. Hopefully next time you come to Boston we will see you again!

4 out of 5
Excellent location, easy to find and lots to do nearby. Room was tiny, but I was traveling alone and didn't spend a lot of time in the room so not a big deal. No toiletries at all in the room, but maybe it was just an oversight. I didn't inquire about them and they may have been available. Pillows were excellent and the bed was comfortable, room was quiet. Coffee and fruit/pastries were convenient and offered each morning.

Posted by , from Houston on 1 Sep. 2019

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Comment from Hotel Management

1 Sep. 2019 by Angelica

We are so happy to hear that you enjoyed your stay with us. We hope that next time you come to Boston you'll stay with us again!

5 out of 5
Everything was lovely and clean. The staff was helpful and the location is perfect!

Posted by on 3 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by Adam

Thank you for your review. We are glad you liked the location. We'll share your kind words with our staff. Thanks again, Adam

5 out of 5
Fabulous spot, centrally located. Loved it! The staff was terrific, atmosphere, superb.

Posted by , from Connecticut on 22 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Jeff Kiley

Thanks for the review! We'd love to have you back to stay with us again soon

5 out of 5
Hotel was very welcoming. Room temp was set very warm and it seems to take forever to cool it down. Breakfast was fresh and tasty.

Posted by on 29 Jan. 2018

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Comment from Hotel Management

22 Mar. 2019 by Adam

Thanks for your kind words. We look forward to having you here again.

1 out of 5

Worst hotel experience ever... Buyer beware

Pros: Not much.
Cons: Providing valet service would be a good start.
Location: Lots of hotels in the area that are MUCH better than The Charlesmark.
Everything about this hotel is tiny. Tiny rooms, tiny bar, tiny hallways, The room did not have a chair to sit on or a bureau to put clothes. The bathroom was about the size of a broom closet. There were two hooks to hang clothes. Other than that I had to operate out of my suitcase which I had to keep on the floor. DO NOT stay at this hotel if you are driving/renting a car. I arrived in my rental amid a heavy rainstorm. This hotel does not offer valet service. The front desk clerk was out for a smoke break when I got out of the car. I asked him if there is a valet. He told me "no". I asked where I would park. He told me two blocks down the street. I asked him if they had umbrellas for the guests to use. He told me "yes, they're five dollars". How accommodating. What he didn't tell me is the parking garage is actually FIVE blocks away. It's two blocks down Boylston Street and then another THREE blocks up Clarendon St. That's almost an entire neighborhood away! The desk clerk also told me there is a parking discount for hotel guests. There wasn't.

Posted by , from Florida on 18 Nov. 2016

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4 out of 5

Little Tiny Beds

Pros: Nice Room, clean and recently updated
Cons: At least a Queen bed for double occupancy
Location: Perfect
2 grown people can't share a full size bed. Very little rest and isn't that really the point.

Posted by , from NC on 18 Aug. 2015

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5 out of 5

Great accomodations, staff and location.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, helpful staff, location
Cons: small rooms
I absolutely loved this hotel in my last stay in Boston. The rooms are very small, and there was no view outside of my window. BUT, the decor is modern and well-done, and the staff could not be nicer and more helpful. The bed was super-comfly and the pillows were great. Not to mention the fact that it was spotless! Great location near bars, restaurants and shops just a few minutes away. One negative is the continental breakfast, which doesn't consist of much, but there are many breakfast options close by. I would stay here again, and recommend it to a friend.

Posted by , from Alabama, USA on 6 Jul. 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. The boutique Charlesmark Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Boston hotel is smoke free.

  • 40 guestrooms or units
  • 7 levels
  • Built in 1892
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (8.2 km / 5.1 mi)
  • Train station: Boston-Back Bay Station (1 km / 0.6 mi)
  • Metro station: Copley Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Charlesmark Hotel offers 40 air-conditioned accommodations with MP3 docking stations and DVD players. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • MP3 dock
  • LCD television
  • Digital channels
  • Premium channels
  • DVD player
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.

Charlesmark Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This property does not offer in/out privileges for parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015670351.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Tax ID - C0015670351
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlesmark
  • Charlesmark Boston
  • Charlesmark Hotel
  • Charlesmark Hotel Boston
  • Charlesmark Hotel Hotel
  • Charlesmark Hotel Boston
  • Charlesmark Hotel Hotel Boston

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
url importing https://www.travelocity.ca/Boston-Hotels-Charlesmark-Hotel.h845522-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.