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4.2 out of 5

"Rooms did not have an in room fridge. The service at the bar and restaurant for breakfast was slow and waitress seemed bother when serving. " More

By a verified traveller on Sun 15 Dec 2019

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Hotel Description

3.5-star hotel near Salem Witch Museum

Oceanside stay

With a stay at this Salem hotel, you'll be within a 5-minute walk of Salem Witch Museum and Salem Witch Trials Memorial. Witch House and New England Pirate Museum are also within half a mile (1 km).

Marina, dining

A marina and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, flat-screen TVs

The 86 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$189* Per night/room 9 Jun. - 10 Jun.

Junior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Salem Waterfront Hotel & Suites ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Salem Waterfront Hotel & Suites

Everyone (9) Couples (2) Family (7)
4 out of 5
Rooms did not have an in room fridge. The service at the bar and restaurant for breakfast was slow and waitress seemed bother when serving.

Posted by on 15 Dec. 2019

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5 out of 5
Excellent time. Staff very friendly. Highly recommend.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

5 Aug. 2019 by Brian P. - Operations Manager

Thank you for staying with us! We hope to see you again soon!

2 out of 5
no refridgerator had to throw out $90 of left overs after fist night of dinner,,no soda machines, and no microwave! and this is suppose to be a 4 star place and nothing for a comp snack in the morning just coffee the motel had no bling to it,,, dull not shiny or glossy, when we asked staff for recommendations where to go they had no idea i have more to type but you all get the i

Posted by on 23 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Brian P. - Operations Manager

Hello Traveler, and thank you for your review. I would like to point out that we do have Microwaves and Refrigerators available upon immediate request. These amenities can be requested at the Front Desk and brought up very quickly to your rooms for your convenience! We are pleased to also offer complimentary coffee in the morning and a complimentary snack and beverage in our lobby in the afternoon. Our staff is extremely knowledgeable about Salem, the North Shore and Boston. We are happy to provide you the right directions to head off to in order to maximize your experience while staying with us at the Salem Waterfront Hotel & Suites. Please contact our management team should you wish to discuss your stay with us in further detail. We aim to provide the perfect stay for all of our guests. Thank you again for staying with us!

5 out of 5
I loved the cleanliness and the location, exactly where I wanted to be. I would have like a refrigerator in the room to keep my drinks cold, but other than that met my expectations.

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Brian P. - Operations Manager

Thank you so much! We are always available to send amenities like refrigerators to your room upon request. We hope to have a chance to see you again in the future!

5 out of 5
The staff was amazing ! The restaurant bar staff was the best! All the food was super!

Posted by on 19 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Brian P. - Operations Manager

Thank you! We hope to see you again soon!

3 out of 5
Poor parking facility. Furniture dated and in disrepair. Nighttime desk staff sarcastic and not helpful

Posted by on 30 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Brian P. - Operations Manager

Dear Guest: We apologize for any inconveniences that occurred during your stay. We are happy to provide parking in several areas, especially during busy times to conveniently accommodate our guests. We are also in the current process of updating all of our furniture and rooms at this time, we appreciate your patience as we make these necessary upgrades! We hope your stay with us was great, thank you for reaching out to us!

5 out of 5
I loved the location, it was convenient to get to places and could even walk to some restaurants and stores. Everyone was nice and everything was clean, and comfortable.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

9 Mar. 2019 by Brian P. - Operations Manager

Thank you! We hope to see you again soon!

5 out of 5
Clean, great location, friendly staff. Good restaurants within walking distance of hotel.

Posted by , from CT on 18 Feb. 2019

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Comment from Hotel Management

22 Feb. 2019 by Brian P. - Operations Manager

Thank you JT! I'm happy to hear that you enjoyed your stay with us! We hope to see you again soon!

5 out of 5
Very nice Hotel located in a beautiful and historical part of Salem, Ma.

Posted by on 25 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Brian P. - Operations Manager

Thank you, we hope you enjoyed your stay with us and look forward to your return in the future!

5 out of 5
Very nice hotel. Very clean kind staff. Good food. Perfect for a business trip or a weekend away.

Posted by on 1 Dec. 2018

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Comment from Hotel Management

2 Dec. 2018 by Brian Palmer, Operations Manager

Thank you, we hope to see you again soon!

About the Salem Waterfront Hotel & Suites

Location 225 Derby St, Salem, MA 01970

Property Features

Salem Waterfront Hotel & Suites offers its guests a marina, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4800 square feet (446 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Salem Waterfront Hotel & Suites. Self parking is free. This 3.5-star Salem hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • 4800 sq ft of conference space
  • 446 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (33.4 km / 20.8 mi)
  • Train station: Beverly Station (3.4 km / 2.1 mi)
  • Metro station: Salem Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Salem Waterfront Hotel & Suites offers 86 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

The Regatta Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0006992580.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Tax ID - C0006992580
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 5 and USD 10 for children (approximately)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Salem Waterfront Hotel
  • Salem Waterfront
  • The Salem Waterfront Hotel And Marina
  • Salem Waterfront & Suites
  • Salem Waterfront Hotel & Suites Hotel
  • Salem Waterfront Hotel & Suites Salem
  • Salem Waterfront Hotel & Suites Hotel Salem
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.