For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this Salem hotel, you'll be within a 5-minute walk of Salem Witch Museum and Salem Witch Trials Memorial. Witch House and New England Pirate Museum are also within half a mile (1 km).
Marina, dining
A marina and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.
Free Internet, flat-screen TVs
The 86 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include premium bedding, coffee/tea makers, and flat-screen TVs with cable channels.
Junior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave
Bed Count1 King BedMaximum Occupancy
4 Max
Deluxe Room, 1 King Bed, Refrigerator & Microwave
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Double Room, 1 King Bed
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 2 Queen Beds
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Salem Waterfront Hotel & Suites ratings based on 17 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Salem Waterfront Hotel & Suites
Everyone (9)Couples (2)Family (7)
4 out of 5
Rooms did not have an in room fridge.
The service at the bar and restaurant for breakfast was slow and waitress seemed bother when serving.
Posted by YG on 15 Dec. 2019
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5 out of 5
Excellent time. Staff very friendly. Highly recommend.
Posted by a verified traveller on 30 Jul. 2019
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Comment from Hotel Management
5 Aug. 2019
by Brian P. - Operations Manager
Thank you for staying with us! We hope to see you again soon!
2 out of 5
no refridgerator had to throw out $90 of left overs after fist night of dinner,,no soda machines, and no microwave! and this is suppose to be a 4 star place and nothing for a comp snack in the morning just coffee
the motel had no bling to it,,, dull not shiny or glossy, when we asked staff for recommendations where to go they had no idea i have more to type but you all get the i
Posted by a verified traveller on 23 Jul. 2019
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Comment from Hotel Management
23 Jul. 2019
by Brian P. - Operations Manager
Hello Traveler, and thank you for your review.
I would like to point out that we do have Microwaves and Refrigerators available upon immediate request. These amenities can be requested at the Front Desk and brought up very quickly to your rooms for your convenience! We are pleased to also offer complimentary coffee in the morning and a complimentary snack and beverage in our lobby in the afternoon.
Our staff is extremely knowledgeable about Salem, the North Shore and Boston. We are happy to provide you the right directions to head off to in order to maximize your experience while staying with us at the Salem Waterfront Hotel & Suites.
Please contact our management team should you wish to discuss your stay with us in further detail. We aim to provide the perfect stay for all of our guests. Thank you again for staying with us!
5 out of 5
I loved the cleanliness and the location, exactly where I wanted to be. I would have like a refrigerator in the room to keep my drinks cold, but other than that met my expectations.
Posted by a verified traveller on 28 May 2019
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Comment from Hotel Management
28 May 2019
by Brian P. - Operations Manager
Thank you so much! We are always available to send amenities like refrigerators to your room upon request. We hope to have a chance to see you again in the future!
5 out of 5
The staff was amazing ! The restaurant bar staff was the best! All the food was super!
Posted by a verified traveller on 19 Apr. 2019
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Comment from Hotel Management
20 Apr. 2019
by Brian P. - Operations Manager
Thank you! We hope to see you again soon!
3 out of 5
Poor parking facility. Furniture dated and in disrepair. Nighttime desk staff sarcastic and not helpful
Posted by a verified traveller on 30 Mar. 2019
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Comment from Hotel Management
31 Mar. 2019
by Brian P. - Operations Manager
Dear Guest:
We apologize for any inconveniences that occurred during your stay. We are happy to provide parking in several areas, especially during busy times to conveniently accommodate our guests.
We are also in the current process of updating all of our furniture and rooms at this time, we appreciate your patience as we make these necessary upgrades!
We hope your stay with us was great, thank you for reaching out to us!
5 out of 5
I loved the location, it was convenient to get to places and could even walk to some restaurants and stores. Everyone was nice and everything was clean, and comfortable.
Posted by a verified traveller on 24 Feb. 2019
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Comment from Hotel Management
9 Mar. 2019
by Brian P. - Operations Manager
Thank you! We hope to see you again soon!
5 out of 5
Clean, great location, friendly staff. Good restaurants within walking distance of hotel.
Posted by JT, from CT on 18 Feb. 2019
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Comment from Hotel Management
22 Feb. 2019
by Brian P. - Operations Manager
Thank you JT! I'm happy to hear that you enjoyed your stay with us! We hope to see you again soon!
5 out of 5
Very nice Hotel located in a beautiful and historical part of Salem, Ma.
Posted by a verified traveller on 25 Jan. 2019
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Comment from Hotel Management
26 Jan. 2019
by Brian P. - Operations Manager
Thank you, we hope you enjoyed your stay with us and look forward to your return in the future!
5 out of 5
Very nice hotel. Very clean kind staff. Good food. Perfect for a business trip or a weekend away.
Salem Waterfront Hotel & Suites offers its guests a marina, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4800 square feet (446 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Salem Waterfront Hotel & Suites. Self parking is free. This 3.5-star Salem hotel is smoke free.
86 guestrooms or units
4 levels
4800 sq ft of conference space
446 sq m of conference space
Dining venue
Bar or lounge
Coffee shop
Towels for the beach
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Soundproofed rooms
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Logan Intl. Airport (BOS) (33.6 km / 20.9 mi)
Train station: Beverly Station (3.4 km / 2.1 mi)
Metro station: Salem Station (1 km / 0.6 mi)
Parking: Free self parking
Room Amenities
Salem Waterfront Hotel & Suites offers 86 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
The Regatta Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 25.0 per night.
Cribs (infant beds) are available for USD 25.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is C0006992580. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
State tax ID - C0006992580
Debit cards not accepted
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Reservation might be required for some facilities onsite
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 10 and USD 20 for adults, USD 5 and USD 10 for children (approximately)
Crib (infant bed) fee: USD 25.0 per night
Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
