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Hotel Description

Family-friendly 3-star B&B with outdoor pool

In Cancun

You'll be within 2 miles (3 km) of Parish of the Risen Christ and 6 miles (10 km) of María Desatadora de Nudos Sanctuary with a stay here. La Gran Plaza Shopping Mall and Galenia Hospital are also within 6 miles (10 km).

Full-service spa, outdoor pool

A full-service spa and an outdoor pool are featured at this bed & breakfast. There's fun for all ages with a playground and an arcade/game room, and babysitting is an added bonus. Enjoy the a rooftop terrace and perks like free self parking and free WiFi.

Design House

Bed Count 4 King Beds Maximum Occupancy 16 Max

Casa La Selva ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Casa La Selva

Everyone (1)
2 out of 5

A Lousy Package.

Pros: This is Not a Hotel.
Cons: Post this as a residence, It,s not a hotel. Get rid of the rooster crowing at 5:00am or the dogs barking when you stand in the backyard.
Location: The location is too far from anything including a restaurant, The area is far and I was afraid to leave because there are no street signs to go by.
We were picked up at the Airport by the owner, Carmen, who spoke little English. She was polite but did not tell us about the house or what we could expect. I did not know about food or cleaning my room unless I paid up front, which I did. I asked for a cup of coffee but the coffee maker was broken and the housekeeper just boiled water and threw coffee grounds in the pot everyday, so, no coffee unless I boiled water myself. I don't speak Spanish and could not make a call even though I had international calling. Carmen could not explain how to add the area code for Cancun,again, No help, she did call a cab for us because we were more than 25 minutes from downtown so it became more like work everyday just to get to the tour pickup locations. Her husband took us to one tour which was nice, and she arranged for us to go to a beach and take the ferry to the island but her daughter dropped us off at a beach that was not accessible to the lagoon or the ferry so we paid $40.00 U.S. for a ride 20 minutes away. I finally figured out on Friday how to make a call but was already so irate with the whole experience, I just wanted to go home, some lousy vacation we bought from Travelocity. Overpriced airfare, lousy accommodations too far from anything especially a restaurant to eat at. I think Travolocity should refund the cost of lodging at least, show some goodwill. but there is also, Twitter and Facebook, What will You Do?

Posted by , from South Carolina on 2 Jan. 2018

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Comment from Hotel Management

12 Jan. 2018 by The management

Dear Michelle We thank you for the time you spent sending us your comments about your stay at this Property, We are so sorry to know that we did not meet your expectations and we will work on your suggestions in order to improve the quality of our services and facilities. We apologize for all the inconveniences and hope to have the opportunity to host you again in the future so that you can check the improvement of our services. The management

Property Features

Casa La Selva offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. Public spaces have free WiFi. You can enjoy a drink at the pool bar. An airport shuttle (available on request) and an area shuttle are available for a fee. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Casa La Selva. Free self parking is available. Smoking is allowed in designated areas at this 3-star Cancun bed & breakfast.

  • 1 building
  • 4 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Casa La Selva offers 4 accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Cancun bed & breakfast provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include shared/communal kitchens and irons/ironing boards. Housekeeping is provided daily.

  • Communal kitchen access
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:30 AM.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Casa La Selva offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.

Contactless check-in is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 25.00 per person (roundtrip)
  • Airport shuttle fee per child: USD 0.00 (roundtrip), (from 2 to 12 years old)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Selva B&B Cancun
  • Casa Selva Cancun
  • Casa La Selva Cancun
  • Casa La Selva Bed & breakfast
  • Casa La Selva Bed & breakfast Cancun
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.