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Cyan Cancun Resort & Spa

3.5 star property
3.5-star beachfront hotel near Delfines Beach

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Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Property video
Beach massages
View from room
Superior Suite, Sea View

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(57 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

7.8 out of 10
Good
(39 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

8.2 out of 10
Very good
(19 reviews)
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(34 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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About the area

Cancun

On the beach.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Nichupté Lagoon is within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 2 min drive - 1.8 km
  • Delfines Beach - 2 min drive - 2.5 km
  • Aquaworld - 6 min drive - 6.7 km
  • Ventura Park Cancun - 7 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

3.5-star beachfront hotel near Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

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  • Spa
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4.2 out of 5, Very good, 2,009 reviews
The price is CA $141
CA $177 total
includes taxes & fees
Jul 11 - Jul 12
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 611 out of 1467 reviews
Rating 8 - Good. 363 out of 1467 reviews
Rating 6 - Okay. 205 out of 1467 reviews
Rating 4 - Poor. 135 out of 1467 reviews
Rating 2 - Terrible. 153 out of 1467 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jesus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s very outdated, the pool has rust all around. And they break into out safety deposit box and try to use 3 of my credit cards. Don’t waste your money there, the staff did anything to try to help us.
Stayed 4 nights in May 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was terrible charge us for each towel we used even if it had sand in it bad service. Everybody was rude. Total waste of money. Don’t recommend this to nobody.
Stayed 8 nights in Mar 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there.
Stayed 5 nights in Mar 2025

4/10 Poor

troy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yamileth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y rápida solución de problemas
Stayed 5 nights in Mar 2025

10/10 Excellent

Derek

It's a 3 star place but i give it 5 stars. It's an affordable place to stay. The beach, pool and restaurant are all great. The views from the room are great. It's a long ways from the clubs abs restaurants.
Stayed 3 nights in Mar 2025

8/10 Good

natalie

Travelled with family
Liked: Cleanliness, amenities
Beautiful view, water, pool. Nice rooms. Some disrepair around building (in elevators). Food and drinks were mediocre. Not much around street side except 2 good restaurants across street. Beach walkable, nice beds. Check in was chaotic and wouldn’t call us a taxi to airport, told us to cross busy 4 lanes of traffic with luggage to hail our own at 6:30am.
Stayed 1 night in Mar 2025

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 6 nights in Mar 2025

10/10 Excellent

Axl Alberto Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was good
Stayed 7 nights in Mar 2025

10/10 Excellent

Mikecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Florence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, comfy bed, like the access to a fridge, balcony with a stunning view. The spa services were great! The cherry on the cake was the infinity pool & swim up bar. I would highly recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Rubie Anne Margarette

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel with some update needed

The building is nice. The place and the vibe is nice. The room is ok-ish Would have been nicer is the window doesnt look dirty and the sills are fixed and cleaned. Our washroom mirror needs a replacement badly. We only stayed for 1 night. We stayed closer to the airport for our 5 am fly back home. The sofa bed in our room badly needed a cleaning. Didnt want to sit in there. Really dirty. Over all, for a 1 night stay, its not that bad.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the wonderful customer service i received here. The views werw sweet, the food was good, and the price was right. I'll be back
Stayed 2 nights in Mar 2025

6/10 Okay

Elias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the infinity pool and direct access to the beach. The staff were great. We had a wonderful couples massage. The onsite restaurant was good. No outside food or drinks are allowed. There are no ice machines. If you want ice, you have to go into the restaurant and ask for it. There was no microwave. Morning coffee is available in the lobby for a price. We asked for an iron and they brought it. The bathroom did not have towel bars or hooks to hang bath towels. Some rooms have small balconies. Ours did not have a balcony.
Stayed 7 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing. Location Amazing. Had everything we needed for a nice week of sun and relaxation.
Stayed 7 nights in Mar 2025

6/10 Okay

Beyonce america

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
nice hotel /staff was nice but at check out i was accused of stealing hand soap ? why would i want their hand soap , i felt like i was getting gaslight lol besides that everything was good !
Stayed 5 nights in Mar 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great always hot water in the shower. Comfy bed. TV hard to figure out but all streaming so we watched my YouTube. Bus to Coco Bongo area is every 5 minutes or more for a dollar. Taxi is expensive - try UBER or bus.
Stayed 10 nights in Mar 2025

2/10 Terrible

Nichole

Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We chose Cyan last minute because it was available! What a little gem! The staff is very friendly and they work very hard to keep a spotless and efficient facility. The onsite restaurant has good food and friendly staff. We especially loved William! This is not a huge resort - but it is quiet, clean and beautiful. The infinity pool is large, clean and refreshing. Access to the beach is easy and the lounge chairs, umbrellas and towels are accessible and appreciated. There is a swim up bar with two super nice bartenders. We ate most of our meals onsite or across the street at a nice bar/grill and a very nice upscale Mexican "fusion" restaurant. It was a laid back, relaxing week at Cyan for us.
Stayed 6 nights in Mar 2025

10/10 Excellent

Julie A

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach, clean, nice pool. We took advantage of two for one happy hour! You can’t beat Miguel's margaritas!
Stayed 5 nights in Mar 2025

8/10 Good

Reina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the spectacular view of the ocean,seeing sunrise from the balcony or from the pool it’s stunning
Stayed 5 nights in Mar 2025

6/10 Okay

Allen, PISEK

Disliked: Property conditions & facilities
FILTHY ROOM SINK DID NOT DRAIN SHOWER COLD
Stayed 1 night in Mar 2025

10/10 Excellent

Inderpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super polite staff. Recommended.
Stayed 6 nights in Mar 2025