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4.0 out of 5

"Cheap but you get what you pay for. Some staff go above and beyond. Others seem to not care. Mixed bag. Skip breakfast option. Much better local opti ... " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

3.5-star hotel near Las Americas Cancun Mall

Downtown Cancun stay

A stay at this Downtown Cancun hotel places you within half a mile (1 km) of Plaza Las Americas and 2 miles (3 km) of Dubai Palace Casino. Market 28 and Turtle Beach are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the laundry service and onsite conference space. Free self parking, a coffee shop, and a terrace are also offered.

Free WiFi, iPod docks

The 52 guestrooms have flat-screen TVs with cable channels and offer free WiFi and iPod docks. Other amenities include minibars, hair dryers, and safes.

Standard Non Refundable

Bed Count 2 Full Beds Maximum Occupancy 3 Max
C$86* Per night/room 29 Sep. - 30 Sep.

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Oh! Cancun The Urban Oasis ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oh! Cancun The Urban Oasis

Everyone (5) Couples (1)
3 out of 5
Cheap but you get what you pay for. Some staff go above and beyond. Others seem to not care. Mixed bag. Skip breakfast option. Much better local options are steps away and extremely cheap.

Posted by , from Toronto on 2 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Gabriel Torre, Hotel Manager.

Dear Sean, Thank you for taking the time to share your experience about your stay at our resort. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We look forward to welcome you again so you can witness the changes we implemented daily. Best regards,

4 out of 5

Posted by on 14 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Hector Perales, Hotel Manager

Dear Guest, Thank you for your feedback. We hope you enjoyed your stay, we look forward to welcome you back.

4 out of 5

Great stay!

I stayed 5 nights 6 days and it was very relaxing. Not a lot to do at the hotel but getting out and about is very accessible. Only problem I had was the elevator broke down twice and my room phone didn't work the whole stay. Other than that I had a great time!

Posted by , from O on 13 Jul. 2017

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4 out of 5

Very clean hotel

The hotel has a great outdoor space with cabanas. Hotel resembles pictures. Rooms are very modern and clean. Hotel offers live music, great menu, and ambiance. Would stay here again. A short bus ride to the hotel zone. Ride to hotel in taxi was $20 USD.

Posted by on 17 Jul. 2016

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5 out of 5

Great downtown location!

The hotel was very nice. The staff is very accommodating and friendly. The pool is fabulous and the location is great. I would definitely stay here again.

Posted by , from Florida on 5 Jul. 2016

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4 out of 5

NICE HOTEL

Pros: CLEAN
Cons: THE ELEVATOR DON'T WORK
Location: NO MUCH
STAFF HELP ME ALL THE TIME AND THE BREAKFAST IS SO GOOD

Posted by , from NJ on 10 Dec. 2015

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Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. Oh! Cancun The Urban Oasis offers its guests an outdoor pool and a fitness center. Event space at this hotel measures 417 square feet (39 square meters) and includes conference space. The business-friendly Oh! Cancun The Urban Oasis also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 52 guestrooms or units
  • 417 sq ft of conference space
  • 39 sq m of conference space
  • Dining venue
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (17.7 km / 11 mi)
  • Parking: Free self parking

Room Amenities

Oh! Cancun The Urban Oasis offers 52 air-conditioned accommodations with iPod docking stations and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Mega Bites - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Oh! Cancun The Urban Oasis

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Oh Urban Oasis Adults Hotel Cancun
  • Oh Urban Oasis Adults Hotel
  • Oh Urban Oasis Adults Cancun
  • Oh Urban Oasis Adults
  • Oh Urban Oasis Hotel Cancun
  • Oh Urban Oasis Hotel
  • Oh Urban Oasis Cancun
  • Oh Urban Oasis
  • Oh! The Urban Oasis Cancun QROO MEX (11517991)
  • Oh! The Urban Oasis Adults Only
  • Oh The Urban Oasis Cancun QRO
  • Oh! The Urban Oasis
  • Oh Cancun The Urban Oasis
  • Oh! Cancun The Urban Oasis Hotel
  • Oh! Cancun The Urban Oasis Cancun
  • Oh! Cancun The Urban Oasis Hotel Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.