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Seadust Cancún All Inclusive Family Resort

3.5 star property
3.5-star beachfront resort near Hotel Zone Beaches

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Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
9 bars/lounges, swim-up bar, beach bar
Free minibar, in-room safe, blackout drapes, iron/ironing board
Beach/ocean view
3 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Oceanfront Suite King Adults only

Free minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Suite King Adults only

9.0 out of 10
Wonderful
(37 reviews)
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premier Suite, 2 Double Beds

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite 2 double beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite 2 double beds

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 3 Twin Bunk Beds

View all photos for Premium Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite King

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite King

  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds

View all photos for Master Suite King with Jacuzzi

Free minibar, in-room safe, blackout drapes, iron/ironing board

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)
  • 55 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Suite Two Double Beds - Adults Only

Free minibar, in-room safe, blackout drapes, iron/ironing board

Ocean Front Suite Two Double Beds - Adults Only

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Suite King

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite King

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera resort, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Iberostar Cancun Golf Course and Delfines Beach are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.4 km
  • Marlin Beach - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Hacienda Sisal - ‬4 min walk
  • ‪Club Bistro - ‬5 min walk
  • ‪Don Julio Restaurant - ‬7 min walk

About this property

Seadust Cancún All Inclusive Family Resort

3.5-star beachfront resort near Hotel Zone Beaches
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 502 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Reviews

Seadust Cancún All Inclusive Family Resort Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1122 out of 2687 reviews
Rating 8 - Good. 655 out of 2687 reviews
Rating 6 - Okay. 374 out of 2687 reviews
Rating 4 - Poor. 228 out of 2687 reviews
Rating 2 - Terrible. 308 out of 2687 reviews

Reviews

6/10 Okay

Jessica Marie

Room was ok no hot water, patio soor
Stayed 4 nights in Nov 2025

10/10 Excellent

Sanela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at seadust resort. We were offered their infinity membership like every new visitor but we kindly declined and told them it wasn't for us and they left us alone. We arrived early so we had to wait till check-in time for the room,but were able to use all the facilities right away. The facilities were clean, the spa service was great as well. It's easy to Uber to additional locations or use public transport for a small fee. The resort itself shows its age and could use some updates however it is kept up well. The only downside was the beach as it was full of seaweeds and unusable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Naser

Stayed 5 nights in Aug 2025

2/10 Terrible

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service bad attitude
Stayed 7 nights in Aug 2025

2/10 Terrible

Abel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not what expected. The resort is going thru a change of ownership and you can tell the diference
Stayed 5 nights in Jun 2025

6/10 Okay

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel needs a renovation because they have a bad leak and they need to have a better welcoming system from the lobby. They need to fix some of the room doors.
Stayed 6 nights in Aug 2025

6/10 Okay

Flor, Fairless Hills

Travelled with family, Travelled with family and small children
I recently stayed at this hotel and was disappointed with several aspects of the experience. The rooms are in serious need of an update—the furniture is outdated and worn. Additionally, the TVs in the room didn’t work properly, which was frustrating. One major issue was the lack of air conditioning in the elevators, which made getting to and from the room uncomfortable, especially in hot weather. Dining at the hotel was also underwhelming. The food at the restaurants was average at best, and the long wait times made the experience even less enjoyable. Overall, the hotel has potential but needs significant improvements in both amenities and service to provide a better guest experience.
Stayed 4 nights in Aug 2025

6/10 Okay

INES

Travelled with family
Liked: Staff & service
The resort offers a cozy atmosphere, and the accommodations were well-received, complemented by exceptional service from the staff. A key area for improvement is the availability of late-night dining options. Implementing a restaurant that remains open until 2:00 AM or providing 24/7 room service would significantly enhance guest convenience, particularly for those seeking refreshments after 11:30 PM. Additionally, enriching the pool entertainment with events such as foam parties or more dynamic pool gatherings could further elevate the guest experience. While the overall experience did not fully align with initial expectations, the staff's dedication and service were highly appreciated.
Stayed 5 nights in Aug 2025

2/10 Terrible

Cecilia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the worse hotel
Stayed 7 nights in Aug 2025

4/10 Poor

adolfo

Travelled with family
Disliked: Amenities
Don’t stay On seadust
Stayed 7 nights in Aug 2025

6/10 Okay

adolfo

Disliked: Property conditions & facilities
A million dollars hotel whit poor service on the elevators !!!elevators always broken it’s hard when it’s a 60 % capacity full in the hotel ..the amenities on the rooms don’t have a coffee maker and don’t have a drinking glass for water the ac doesn’t worke fine for the price it’s to high very bad experience I don’t going back to staying in sea dust
Stayed 3 nights in Aug 2025

10/10 Excellent

Maura Martínez

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

4/10 Poor

Liszt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is literally falling apart with pieces coming off the the building. Water coming out the tub on the balcony was dirty looking and the glass behind was as well. The food was no better and rust everywhere. Will NOT RECOMMEND.
Rust
Dirty water coming out
Dirty glass behind the tub
Very dirty water from tub
Stayed 4 nights in Aug 2025

6/10 Okay

Ronan

Travelled with family
Liked: Cleanliness
It’s a ok hotel , needs some up dates such is the rooms . Double beds are too small ,jacuzzi unnecessary. The elevator way too hot no AC. The pool need a better care, water was very cloudy and dirty, lots of stuff floating around early in the morning.
Stayed 7 nights in Aug 2025

2/10 Terrible

Amela

Travelled with family and small children
Disliked: Amenities
This property is a complete false advertisement on Expedia. I booked so many trips through Expedia to Mexico, and this property was an absolute shock upon arrival. The entire property is filthy, the pool is an absolute health hazard because of how dirty it is. The wait lines at the breakfast buffet are well over an hour, and the food is just terrible. My husband had to walk to Dominos everyday so our kids had food to eat, they basically survived on dominos pizza and snacks the entire trip. The other restaurants are also terrible, and the wait for those can be well over 2 hours. The property is extremely understaffed, which leaves many guests hungry and frustrated. We really wanted to cancel and book something cleaner and efficient nearby, but none of the rude staff members was willing to help. I cried every single day while there, because our entire holiday was ruined. The property has no A/C so if you ever wondered what the doors to hell felt like, just visit this resort, and you will know. The night of August 18th there was something terrible going on downstairs and it sounded like police sirenses for quiet some time. Than the night of August 19th the entire resort lost power, which led to panic amongst so many guests, who were just screaming and yelling around midnight. A COMPLETE NIGHTMARE!!!! Then, airport transfer also mever picked us up. I have more to write, but there is no more room. Expedia you need to check your properties before offering them as 4 stars!!!!!
Stayed 7 nights in Aug 2025

2/10 Terrible

sumit

Travelled with family
Disliked: Amenities, property conditions & facilities
This horrible resort I have seen in my life 1 No Ac in resort 2 room ac didn’t work properly after four days they provide portable ac 3 food court no ac And special check in for Expedia customer so that they can charge 35 dollar more on your card and nothing is mentioned plz guys don’t go and spoil ur vacation
Stayed 7 nights in Aug 2025

2/10 Terrible

Lidia, Long Beach

Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our "all-inclusive" resort experience was deeply disappointing and not at all what the photos online suggested. For the price, we expected a resort, not a rundown hotel. The lack of service started before we even arrived. The Expedia concierge, Ivan, never replied to my messages about booking tours. Once there, it was clear the property is not well-maintained. The lobby had noticeable holes in the ceiling. This was a shocking first impression. Broken elevators were a constant issue, and a strong, irritating moldy smell was present in common areas. The heat was unbearable everywhere, even in the ice cream shop, and the dusty "nightly performance" showroom felt more like a middle school auditorium than a proper venue. The food was consistently bland, and the restaurant service was painfully slow. To make matters worse, we were repeatedly pressured to join the "Infinity Luxury Travel" program, which felt like a cheap timeshare pitch that cheapened the entire vacation. The only bright spots were the staff, who were always kind, and the housekeeping team, who did an excellent job of cleaning our room. Overall, the hotel needs significant renovations and better management. The price we paid was not reflected in the quality of our stay, and we will not be returning.
Stayed 6 nights in Aug 2025

4/10 Poor

Remberto

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Seadust Cancun Family Resort and unfortunately left very disappointed. The overall atmosphere was unwelcoming—at times it felt like we were bothering the staff rather than being valued guests. Many employees seemed overworked and stretched thin, which made service inconsistent. The food was one of the biggest letdowns. Most of the buffet options were cold, repetitive, and lacking in flavor. The only restaurant we truly enjoyed was the steakhouse. For a family resort, we expected more variety and better quality. The property itself is in poor condition. Several areas have no air conditioning, which made it uncomfortable during the day. The elevators were constantly breaking down, making it difficult to get around, especially with a child. Some pool areas were dirty with visible black and green buildup, which looked like mold—very concerning for a family-friendly resort. We also felt pressured to sign up for their “Infinity Membership.” Once we declined, the friendliness and attentiveness from staff noticeably dropped. We were promised help with restaurant reservations, but none were actually made, so we had to check the list every single day just to see if we could get in. On the positive side, room service was good, and our room was cleaned daily, which we appreciated. However, this small positive was overshadowed by the many issues we experienced. Overall, the resort does not look like the pictures online and feels misleading compared to what is advertised.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation was amazing and the staff was great too definitely will be there next time.
Stayed 4 nights in Aug 2025

2/10 Terrible

AWASE

Disliked: Staff & service, amenities, property conditions & facilities
Ac dont work they charge for bed sheets always hot in your room
Stayed 6 nights in Aug 2025

8/10 Good

Candy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Though place is a bit old they keep its cleanliness. food is all good. Nice activities during stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mardik Artin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 5 nights in Aug 2025

8/10 Good

Francis, ballwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public areas lack AC, elevators were often out of service. The food was amazing! Truly a family resort, kids everywhere! My grandson enjoyed the kids only water park. Good service, everything was spotless. Beach has a bad seaweed out break, swimming in the ocean was not very good.
Stayed 5 nights in Aug 2025

8/10 Good

Kenichi

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

6/10 Okay

Betsali

Travelled with family
I’ve stayed here before, but the property is definitely in need of updates! The pool was dirty all but one day of our stay and the rooms have seen better days! This stay I found two cockroaches in our room and that has made pushed me to not return for another stay. Staff is friendly though.
Stayed 6 nights in Aug 2025