On the beach
A stay at this Zona Hotelera resort places you within half a mile (1 km) of Aquaworld and 2 miles (3 km) of Cancun Interactive Aquarium. La Isla Shopping Mall and Maya Cancun Museum are also within 2 miles (3 km).
This all-inclusive resort features free water park access, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and mini golf, and free childcare is an added bonus.
Free Internet, balconies
The 505 guestrooms offer free WiFi and free wired Internet, Smart TVs with satellite channels, and balconies. 24-hour room service, rainfall showerheads, and coffee/tea makers are also available.
13 May 2021 by Vanessa
Thank you very much for recommending us, on behalf of the whole team we appreciate your visit. It was a pleasure having you with us and we hope to see you soon!
6 Apr. 2021 by Vanessa
We appreciate you taking the time to write to us as this helps us to improve continuously. We are currently taking steps to improve our quality levels both in facilities and in service. We hope to see you again to improve your perception.
13 Mar. 2020 by Social Media
We thank you for taking the time to evaluate us. On the other hand, we would like to thank your comments and share the opportunity areas to improve the experience of all our guests. It will be a pleasure to welcome you again on your next trip to Cancun.
10 Mar. 2020 by Social Media
Thank you so much for sharing your feedback with us. We’ll be sure to follow up on your commentaries. We hope you give us another chance in the future to change the impression left on you.
2 Mar. 2020 by Social Media
Thank you for taking the time to rate us, we are glad to know that you enjoyed your stay. We also thank you for sharing the areas of opportunity that you identified during your stay. We pledge to work based on them to continue improving and make sure the next time you visit us is even better.
29 Feb. 2020 by Social Media
Dear guest, Thank you very much for taking the time to evaluate us with 5 stars. We love knowing that you enjoyed your stay. We hope to see you soon on your next trip to Cancun
24 Feb. 2020 by Social Media
Dear guest, We thank you for taking the time to share your review with us. Your comments are very valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. Please rest assured that your observations have been sent to the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction our guests. Last but not least, allow us to mention that for future reservations we recommend to book through our website, as we have a more flexible cancellation policy than agencies which helps us to give you a better service. We hope you give us a new opportunity to host you! Sincerely,
21 Feb. 2020 by Social Media
Dear guest, Thank you for taking the time to rate us, we are glad to know that you enjoyed your stay. See you soon!
18 Jan. 2020 by Social Media
Dear guest, Thank you for taking the time to rate us. We are glad to know that you enjoyed the hotel's cleanliness. However, the other points you mentioned are not an indicative of our high standards of quality on service. Please rest assured that a report with your observations has been filled and sent to the heads of each department for improvement. Again, thank you very much for sharing this valuable feedback with us, and for choosing Seadust Cancun Family Resort for your recent stay. We hope to have the opportunity to welcome you again next year so you can check for yourself how much we have improved.All thanks to constructive comments like yours! Until next time!
Seadust Cancun All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancun All Inclusive Family Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cancun resort.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
Seadust Cancun All Inclusive Family Resort offers 505 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
Le Maison de Michelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Big Ben - This steakhouse serves dinner only. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Manhattan - This delicatessen serves breakfast and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account which will enable you to manage your booking.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account which will enable you to manage your booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property is kept vacant for a minimum of 24 hours between guest stays.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.