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Within a 10-minute walk of this Zona Hotelera property, you'll find Delfines Beach and Maya Cancun Museum. El Rey Ruins and Aquaworld are also within 2 miles (3 km).
This all-inclusive property features free water park access, a casino, and 10 restaurants. There's fun for all ages with a children's club and mini golf, and free childcare is an added bonus. Enjoy the 3 outdoor pools and perks like free self parking and free WiFi.
Free WiFi, Smart TV
The accommodation offers free WiFi and free wired Internet, a Smart TV with satellite channels, and 24-hour room service. Other amenities include a rainfall showerhead, a coffee/tea maker, and a hair dryer.
Seadust Cancun Family Resort - All Inclusive ratings based on 32 Verified Reviews
Guest reviews for Seadust Cancun Family Resort - All Inclusive
17 Aug. 2019 by Social Media
Dear Guest, Thank you for choosing Seadust Cancun Family Resort for your recent visit to Cancun. We are glad you enjoyed the service. We also appreciate you bringing our attention to matters such as the speed of the elevators, we can assure you that we are actively working to improve our facilities and hope you give us the chance to see them for yourself during your next visit to Cancun. One of those improvements is the air conditionng system. air conditioning system; during these last 2 months we have been making changes in our different machinery throughout the resort, especially our chillers (machines responsible for providing cold air to the facilities), as you could see, we are a complex with more than 500 rooms, and large areas . During the process of replacing all this machinery we have had problems and failures that take time to solve, but I assure you that at no time we have stopped working so that everything is resolved in the shortest time possible and with the machinery finally working at its maximum capacity . At the time of the failures, one of our solutions were portable air conditioners, and although we know that it is not an ideal situation, we just want to achieve the satisfaction of our guests. At this time we have already installed new chillers and we are constantly monitoring the facilities to prevent and avoid future inconveniences. Receive a cordial greeting, appreciating the time it has taken to share your comments with us.
17 Aug. 2019 by Social Media
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed the activities and the chicken nuggets. We’ll be sure to follow up on your commentaries. . We hope you give us another chance in the future to change the impression left on you. We are taking meassures to improve our facilities and food services that we want to share with you.
12 Aug. 2019 by Social Media
Thank you for choosing to stay with us at Seadust Cancun Family Resort for your recent to Cancun. It was our pleasure to host you and thank you for taking the time to share your experience with other travelers. We will all look forward to having the opportunity of welcoming you back soon.
15 Jul. 2019 by Social Media
We are very pleased to know that your stay with us was pleasant. We appreciate that you have taken the time to write and share your experience with us. Thank you for choosing Seadust Cancun Family Resort for your vacation, we are waiting for you back.
10 Jul. 2019 by Social Media
Thank you for your kind feedback after your recent stay at Seadust Cancun Family Resort. We are delighted to hear that our team is doing a good job and we hope to have you with us soon again!
2 Jul. 2019 by Social Media
We thank you for taking the time to share your review with us. It is always a pleasure to know what guests think about their stay. It is highly important for us to read our guests feedback, this way we can work on certain areas and make sure our visitors receive the service they expect. Our staff works hard to create a great holiday experience for our guests to remember. We look forward to seeing you again soon.
21 Jun. 2019 by Social Media
Thank you so much for your kind words regarding your recent stay at Seadust Cancun Family Resort. We are glad you enjoyed our location and that you felt at home with us. Thank you again for all your kind comments, we would be very happy to have your with us soon again.
17 Jun. 2019 by Social Media
Receive comments like yours, motivates us to keep improving, always with excellent service attitude, since we are committed to creating unforgettable memories. Thanks again for your comments, we appreciate your time to write us and share your opinion, for Seadust Cancun Family Resort is a pleasure.
1 Jun. 2019 by Social Media
Thank you for choosing Seadust Cancun Family Resort for your vacation in Cancun and we hope to have another opportunity in the future to welcome you back to our resort, to recover your trust and assist you with the quality you deserve.
29 May 2019 by Social Media
We appreciate you taking the time to share your experience; this helps us know our areas of opportunity so we can provide better services to all of our guests. We are taking measures to improve our quality levels in facilities and guest services. We hope to have the opportunity of welcoming you back to improve your perception of us.
About the Seadust Cancun Family Resort - All InclusiveLocation Blvd. Kukulcan km.16.9, Lote 52-04, Cancun, QROO 77500
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Laundry/dry cleaning services not included
- Volleyball included
- Childcare not included
- Limited meals offered through room service
- Motorized water sports not included
- Ziplining included
- All available beverages included
- Climbing wall included
- Spa/beauty facilities and services not included
- Miniature golf included
- Offsite tours not included
- Onsite entertainment and activities included
- Gratuities included
- Minibar beverages - restrictions apply
- Additional gratuities not accepted
- All food and beverages included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Onsite live performances included
- All non-motorized water sports included
- Theme parties included
- All land activities, and recreational facilities and equipment included
This property is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. This property offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a sauna. There are 10 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi and wired Internet. A casino, a children's pool, and a fitness center are also featured at the family-friendly property. Free self parking is available. A complete renovation of this property was completed in June 2016. Smoking is allowed in designated areas at this 3.5-star Cancun property.
- 505 guestrooms or units
- 12 levels
- 10 dining venues
- 10 bars or lounges
- 2 coffee shops
- Built in 2006
- Bar on the beach
- Bar by the pool
- Swim-up bar
- Supervised kid's activities (free)
- Kid's club (surcharge)
- Childcare (surcharge)
- Towels for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Grocery service (free)
- Game room or arcade
- Gift shop
- Beauty salon
- Smoking in designated areas
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (15.5 km / 9.6 mi)
- Parking: Free self parking
This property offers 505 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cancun property provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
- In-room dining (24 hours)
- Smart television
- Satellite channels
- Coffee maker
- Rainfall showerhead
- Housekeeping (daily)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ensuite bathroom
Food & Drink
Le Maison de Michelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Big Ben - This steakhouse serves dinner only. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
La Creperie - This cafe specializes in Mexican cuisine and serves lunch only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
- Hot stone massage
- Deep tissue massage
- Sports massage
- Massages on beach
- Check-in time starts at 3:00 PM
- Check-in time ends at 3:00 PM
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
- Pets and service animals are not allowed at this property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.
- Noise-free rooms not guaranteed
- Debit cards not accepted
- No pets or service animals allowed
- Number of children who can stay free - 2
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You should know
- Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
Club Room Benefits
Book a stay in a "Club" room type and receive a welcome kit (includes a bottle of sparkling wine and fruit basket on arrival) and breakfast in "Atlantis" Restaurant (10th floor; adults only).
Full details provided at check-in. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Book a stay in a "Sunset Suite" or "Ocean Front Suite" room type and receive a welcome kit (includes a bottle of sparkling wine and fruit basket on arrival), breakfast in "Atlantis" Restaurant (10th floor), and an in-room gourmet dinner (Sunset Suite only).
Full details provided at check in. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups / conventions. Other restrictions and blackout dates may apply.