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4.8 out of 5

"This is my favorite hotel for staying downtown. Great sit down breakfast and a clean and cold pool on the roof. Close to everything. Rooms are clean a ... " More

By a verified traveller on Sat 17 Feb 2024

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Hotel Description

3-star hotel near Punta Langosta Pier, connected to a shopping center

Seaside stay

With a stay at this Colonia Centro hotel, you'll be steps from Malecon San Miguel and Cozumel Maritime Terminal. Punta Morena and Cozumel Museum are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and a rooftop terrace. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking. A terrace, express check-in, and express check-out are also on offer.

Standard Room, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $143* Per night/room 16 Apr. - 17 Apr.

Hotel Plaza Cozumel ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Plaza Cozumel

Everyone (9) Family (5)
5 out of 5
This is my favorite hotel for staying downtown. Great sit down breakfast and a clean and cold pool on the roof. Close to everything. Rooms are clean and comfortable. Cant beat it for the price!

Posted by on 17 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Atención a huéspedes

Thank you very much for your preference and review.

5 out of 5
Great place to stay. Clean, nice staff, my new go to when in Cozumel.

Posted by on 7 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by atención a clientes

Dear Steve, thank you very much for your preference and comments. We look forward to seeing you on your next visit here at your home in Cozumel.

5 out of 5

Posted by on 22 Mar. 2023

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5 out of 5
Nicely located, clean, great breakfast, great staff and nicely priced.

Posted by on 5 Feb. 2023

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5 out of 5
The staff is excellent. The hotel is kept very clean. Had to flush toilet 2-3 times for it to work but we were able to work with that.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by Atención a Huéspedes

Thank you very much for your valuable comments. We are waiting for you on your next visit to Cozumel.

5 out of 5
Great location, good breakfast, friendly staff, great view from the rooftop pool and clean room. What more can a person want?

Posted by on 21 Sep. 2021

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Comment from Hotel Management

22 Sep. 2021 by Atención a Huéspedes

Dear Caio, thank you very much for sharing your experience, it is a pleasure to serve you.

5 out of 5
Enjoyed our stay. Would return again. Great breakfast and housekeeping.

Posted by on 23 Jan. 2020

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5 out of 5
The staff at this property are amazing! They make you feel like family every encounter. It is a very clean and comfortable space. Simple, and contains all needed amenities. Breakfast is awesome. Showers are hot. AC is cold. WiFi is fast. The only negatives I can list is beds are hard and pillows aren’t comfortable. I’ve brought my own before or bought them at the Mega! They also ha e no restrictions on outdoor smoking so it’s not good when someone lights up on the patio while you’re trying to enjoy breakfast or at the pool while you’re relaxing.

Posted by , from Galva us on 21 Mar. 2019

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5 out of 5
The hotel is a simple hotel, but the staff is very friendly....except for the guy's who work the desk at night....they do not say hello or anything to you... management needs to teach them on how to address paying guests, that pay thier salary. Other then that ....the place is clean and simple ,good breakfast.

Posted by on 24 Sep. 2018

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3 out of 5
Great location if you want to experience downtown Cozumel. Hotel is definitely bare bones but they do make an effort to accommodate requests. Enjoyed sitting on the patio in the morning for the included breakfast. Meet lots of nice people.

Posted by on 25 Mar. 2018

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Property Features

Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

Hotel Plaza Cozumel offers 50 air-conditioned accommodations with bathrobes. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Bathrobes
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. <

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitization practices of any association
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza Cozumel
  • Plaza Cozumel
  • Hotel Plaza Cozumel Hotel
  • Hotel Plaza Cozumel Cozumel
  • Hotel Plaza Cozumel Hotel Cozumel

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.