"The hotel room was nice and clean but there was no microwave and hair dryer. When I called for a hair dryer it took almost an hour to get to my room. ... " More
Close to airport
Within a 10-minute walk of the hotel, you'll find 49th Street Shopping Area and Westland Mall. Also, Hialeah-Miami Dade College is within half a mile (1 km) and Palmetto General Hospital is within 2 miles (3 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.
15 Apr. 2024 by Sophia CSR
Hi Silvia A,Thank you for taking the time to leave us a positive 4-star review! We're thrilled that you had a great experience with us. If you have any specific areas where you think we could improve or any suggestions to offer, please don't hesitate to share them. Your valuable feedback is instrumental in our ongoing efforts to enhance our services. We sincerely appreciate your choice to stay with us!
23 Jan. 2024 by Sophia CSR
Hi Krystal,Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced. We're glad to hear you found the room clean, but we're sorry for the confusion with the amenities and breakfast. We will address this miscommunication with our staff to ensure a smoother and more accurate service in the future. We appreciate your feedback and hope to have the opportunity to provide a more seamless experience on your next stay.
10 Jan. 2024 by Sophia CSR
Hi Astrid,Thank you for taking the time to share about your recent stay. I am sorry that we fell short of meeting your expectations and providing you with exceptional service. It is our goal to provide each of our guests with a positive experience. We apologize for the inconvenience faced you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
11 Dec. 2023 by Sophia CSR
Hi Paula,Thank you for staying with us. Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
29 Nov. 2023 by Sophia CSR
Hi Gilberto,We apologize for the inconvenience you faced during your stay. Your feedback is concerning, and we're actively addressing the issues with room conditions, cleanliness, and service. This falls below our standards, and corrective measures will be taken to ensure an improved experience for our guests. We appreciate your understanding and hope you consider giving us another opportunity to provide a more positive stay in the future.
23 Aug. 2023 by GM
Dear Roland,Thank you for choosing Holiday Inn Miami West - Airport Area, and for sharing your valuable feedback. We apologize for any inconvenience you experienced with the bathroom door, TV base, and closet doors. We appreciate your suggestions for improvement and will address these with our team. We hope you still enjoyed your brief stay with us, and we look forward to welcoming you back soon for an even more enjoyable experience.Warm regards,Holiday Inn Miami West - Airport Area
2 Aug. 2023 by GM
Dear Lulu, Thank you for your wonderful review of your recent stay at Holiday Inn Miami West - Airport Area! We are thrilled to hear that you had an exciting and satisfying experience with us. Our team strives to provide a high level of service to all our guests, and it is great to know that we met your expectations. We appreciate your kind words and look forward to welcoming you back for another exceptional stay!
27 Jun. 2023 by Sophia CSR
Dear GERALDINE,Thank you for giving us a perfect rating and sharing your valuable feedback on your recent stay with us at Holiday Inn Miami West - Airport Area. We're delighted to know that you enjoyed our prime location as we’re situated in close proximity to the airport and major attractions. We're committed to providing an exceptional experience to all our guests, and we hope to have the pleasure of welcoming you back soon.Warm Regards,Hotel Management Team.
2 Jul. 2023 by Sophia CSR
Dear Blanca, Thank you so much for choosing to stay at Holiday Inn Miami West - Airport Area. We are thrilled to receive your 5-star review! We're delighted to hear that our hotel provided you with a personalised, exciting, and sincere experience. Our team works hard to create a welcoming environment for our guests, and we are glad it resonated with you. If your travels bring you back to Miami, it would be our pleasure to host you again. Warmest regards, Holiday Inn Miami West - Airport Area.
29 Jun. 2023 by Sophia CSR
Dear Lillie,Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had an exciting and wonderful stay at Holiday Inn Miami West - Airport Area. Our team works diligently to provide exceptional service and ensure a warm and welcoming experience for all our guests. We appreciate your kind words and look forward to welcoming you back soon!Warm regards,Holiday Inn Miami West - Airport Area
Holiday Inn Miami West - Airport Area, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 7330 square feet (681 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Miami West - Airport Area, an IHG Hotel. Free self parking is available. This Hialeah hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking
Holiday Inn Miami West - Airport Area, an IHG Hotel offers 263 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Holiday Inn Miami West - Airport Area, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.