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4.7 out of 5

"Everything you expect in a Embassy Hotel. What I noticed the most was the professionalism of each staff member. " More

By a verified traveller on Mon 12 Feb 2024

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Hotel Description

3.5-star eco-certified aparthotel near Montreal Convention Centre, connected to the convention center

Old Montreal stay

A stay at this Old Montreal aparthotel places you steps from Montreal Convention Centre and within a 5-minute walk of Notre Dame Basilica. Also, Jacques Cartier Square is within half a mile (1 km) and Christ Church Cathedral is within 2 miles (3 km).

Free breakfast

This aparthotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free cooked-to-order breakfast each morning.

Soaking tubs, kitchenettes

The 210 soundproofed apartments offer WiFi and room service. LCD TVs come with cable channels, and other amenities include wired internet and kitchenettes.

Studio, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $173* Per night/room 3 Apr. - 4 Apr.

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed (Premium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Montréal by Hilton ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Montréal by Hilton

Everyone (1) Couples (3) Family (6)
5 out of 5
Everything you expect in a Embassy Hotel. What I noticed the most was the professionalism of each staff member.

Posted by on 12 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by Front Desk Supervisor

Dear Rodney, thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

5 out of 5

Posted by on 5 Nov. 2023

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Comment from Hotel Management

27 Nov. 2023 by Jason

Dear Jane,Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel. We are sorry for the inconvenience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Best regards, Front Desk Supervisor

4 out of 5
Nice clean property, great location with a great restaurant for breakfast and dinner.

Posted by on 14 Jun. 2023

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Comment from Hotel Management

14 Jun. 2023 by Front Desk Supervisor

Dear Niki, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel.We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Best regards, Front Desk Supervisor

5 out of 5
We loved the location, the fun happy hour every night and great breakfast in the mornings. We especially loved our waitress at the happy hour. She was so fun and entertaining

Posted by on 25 May 2023

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Comment from Hotel Management

26 May 2023 by Front Desk Supervisor

Dear Robin, Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay in our hotel.We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Best regards,

3 out of 5
The view from our room was incredible. We could see both the American Falls and the Canadian Horseshoe Falls (casino between). Unfortunately there was a water problem while we were there (pipe burst?). Our tower had no water for about 18 hours. That meant no "jetted tub", no shower, no flushing the toilet, no water at all. Worst, there was little to no information from the hotel. We had to go down to the lobby to ask for bottled water. None was offered or sent up. We were not offered the option to move. After about 15 hours, we finally asked for some kind of refund. They did not want to give us anything. We negotiated. Finally, they said that they could offer to not charge us for their off-site parking and give us a $50 credit against our room.

Posted by , from San Ramon on 23 Sep. 2022

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5 out of 5
My stay at the Embassy Suites was excellent. The room was clean and comfortable. The breakfast was excellent as well with an omelette bar, coffee station, sweets, fruit.. I loved the bagels they served. Everything was lovely for a weekend gateway. What I loved the most was that it was walking distance to Old Port which I love walking around that area and explore the restaurants and cafes. Thank you for a lovely stay, I will most definitely be back again.

Posted by , from Brooklyn, NY on 20 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by MG

Thank you for staying with us! Your feedback is very important to us!

5 out of 5
Breakfast was great when you asked for directions at the front desk I got good directions

Posted by on 25 Aug. 2019

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5 out of 5
Great location, easy access to old Montreal. Walking distance to everything. Rooms were spacious and clean.

Posted by , from New York on 13 Jul. 2019

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5 out of 5
The staff made arrangements to park our oversized vehicle.

Posted by on 4 May 2019

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About the Embassy Suites Montréal by Hilton

Location 208 Saint Antoine Ouest, Montreal, QC H2Y0A6

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the eco-certified Embassy Suites Montréal by Hilton. Parking is available for a fee. This 3.5-star Montreal aparthotel is smoke free.

  • 210 guestrooms or units
  • 21 levels
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Lucien L'Allier Station (2.4 km / 1.5 mi)
  • Metro station: Place d'Armes Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Montréal by Hilton offers 210 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, dishwashers, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Deep soaking tub
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The aparthotel hosts a free manager's reception daily.

Attrio - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 221684
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CAD 9.95 (rates may vary)
  • Covered self parking fee: CAD 30.44 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Montréal
  • Embassy Suites Montréal Hilton
  • Embassy Suites Montréal Hilton Hotel
  • Embassy Suites Montréal Hilton Hotel Montreal
  • Embassy Suites Montréal Hilton Montreal
  • Embassy Suites Montréal by Hilton Montreal
  • Embassy Suites Montréal by Hilton Aparthotel
  • Embassy Suites Montréal by Hilton Aparthotel Montreal

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.