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Best Western Plus Montreal Downtown-Hotel Europa

3.5 star property
3.5-star hotel near Bell Centre

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Photo gallery for Best Western Plus Montreal Downtown-Hotel Europa

Lobby
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Business Room, 1 King Bed, Non Smoking
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1240 Drummond Street, Montreal, QC, H3G1V7
  • Place, Bell Centre
    ‪5 min walk‬
  • Place, McGill University
    ‪8 min walk‬
  • Place, Montreal Convention Centre
    ‪15 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(131 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator

Executive Room, 1 King Bed, Non Smoking, Refrigerator

Executive Room, 1 King Bed, Non Smoking, Refrigerator

7.4 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

7.6 out of 10
Good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Montreal

Downtown Montreal stay.At this Downtown Montreal hotel, you'll be well placed to visit Bell Centre and Sainte-Catherine Street, both within a 5-minute walk. Also, McGill University is within half a mile (1 km) and Notre Dame Basilica is within 2 miles (3 km).

What's nearby

  • Bell Centre - 5 min walk - 0.5 km
  • McGill University - 8 min walk - 0.7 km
  • Montreal Convention Centre - 15 min walk - 1.3 km
  • Notre Dame Basilica - 20 min walk - 1.7 km
  • Old Port of Montreal - 3 min drive - 1.9 km

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 7 min walk
  • Montreal Metropolitan Airport (YHU) - 29 min drive

Restaurants

  • ‪Mister Steer - ‬1 min walk
  • ‪MELK Café - ‬2 min walk
  • ‪Pizza Chez Dany - ‬2 min walk
  • ‪Joe's Panini - ‬1 min walk
  • ‪Second Cup Café - ‬2 min walk

About this property

Best Western Plus Montreal Downtown-Hotel Europa

3.5-star hotel near Bell Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at Best Western Plus Montreal Downtown-Hotel Europa. A complete renovation of Best Western Plus Montreal Downtown-Hotel Europa was completed in June 2017.

This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Montreal Downtown-Hotel Europa offers 197 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (CAD 25 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 1:00 PM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 20 for adults and CAD 20 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20.00 for adults and CAD 20.00 for children
  • Nearby parking fee: CAD 25 per day
  • Late check-out fee: CAD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 2024-11-30, 541785

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Europa
Best Western Plus Montréal Downtown Europa
Best Western Plus Montreal Downtown hotel Europa
Best Western Plus Montréal Europa
Best Western Plus Montréal Hotel Europa
Best Western Plus Montreal Downtown-hotel Europa Hotel
Best Western Plus Downtown-hotel Europa Hotel
Best Western Plus Montreal Downtown-hotel Europa
Best Western Plus Downtown-hotel Europa
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
Best Western Plus Montréal Downtown Hotel Europa

Best Western Plus Montreal Downtown-Hotel Europa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1550 out of 3261 reviews
Rating 8 - Good. 1028 out of 3261 reviews
Rating 6 - Okay. 429 out of 3261 reviews
Rating 4 - Poor. 150 out of 3261 reviews
Rating 2 - Terrible. 104 out of 3261 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Rosalyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We would not stay here again. When elwe checked in, we learned the restaurant and bar were closed down. Although the staff said it was noted on their website, they failed to notify third party vendors who sell their rooms, like Expedia, which we used to book the room. So we had no idea these amenities were not available at the time of booking. We requested some form of compensation since we would not have stayed at this hotel had we known these amenities were not offered. The receptionist said she would check if she could offer free breakfast, but the manager refused to provide that as recompense. Disappointing. The hotel is also rather shabby- it looks new and crisp on the photos, but it feels outdated and worn around the edges. The fitness room is a joke - my husband went down there to work out and did a 180 and came back up after seeing the abysmal facilities. He'd rather go for a run than use the "exercise lounge." Lastly, if you want ice (the tap water is tepid), you have to go down to the mezzanine level to a rather sad-looking floor every time you want ice. We will not be staying here again.
Stayed 1 night in Jul 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is far for someone with reduced mobility
Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Derek

Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything. Check in was a breeze. Would stay again
Stayed 2 nights in Jul 2025

6/10 Okay

Christian

Liked: Staff & service, room comfort
Was great staff very good but the cleaning of the hallways washroom and room was not great, the room service was not good
Stayed 3 nights in Jul 2025

8/10 Good

Manpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

gary

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent access to restaurants, jazz clubs, museums and Metro. Walk-in showers, comfy beds.
Stayed 2 nights in Jul 2025

8/10 Good

Chi Ki

Stayed 3 nights in Jun 2025

8/10 Good

Ellwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I was disappointed in was, I forgot a expensive golf shirt in the closet. I called to inquire about it and did not get a response. Someone decided that they needed it more than I did.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Right in the heart of downtown, location is simply perfect for office meetings in downtown or for access to bars, restaurants and shops. My room was comfortable and of a decent size. The fitness room is very basic but okay for a quick workout. Breakfast was not included but the on site café by the reception is efficient and reasonably priced.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Overall very good hotel, great location near a lot of attractions such as the Bell Centre.
Stayed 3 nights in Jul 2025

8/10 Good

Ricky

Liked: Staff & service
Not bad
Stayed 2 nights in Jul 2025

8/10 Good

michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
centrally located. staff was very helpful. on the downside, the bathroom was a tight fit (we're not little people but not exceptionally large either) and the shower floor was quite slippery. A friend staying in the same hotel had the same issue with the shower floor being slippery.
Stayed 4 nights in Jul 2025

8/10 Good

Jingsong

Liked: Cleanliness, staff & service
It’s good
Stayed 3 nights in Jul 2025

8/10 Good

Tina, Mercerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Melissa

Stayed 3 nights in Jul 2025

6/10 Okay

Selina

Liked: Cleanliness, staff & service, amenities
Nice hotel, staff friendly and good location. No safe in the room or a/c - rooms are dated and aged. Bathrooms small - like super small as toilet was practically in the shower. Otherwise overall ok for quick stop over
Stayed 1 night in Jul 2025

6/10 Okay

Virdei

Liked: Cleanliness
Mostly well ex except for the shower that didn’t have hot water even after waiting minutes.
Stayed 1 night in Jul 2025

6/10 Okay

robert, Bradford

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't love the room. Window view was an alley or something unidentifyable. Small, basic but clean. No water bottles and 94F outside. A lot of money for a very basic experience. Small elevators, no parking at property.
Stayed 1 night in Jul 2025

10/10 Excellent

Tae Eun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean room.
Stayed 1 night in Jul 2025