Standard Room, 1 Queen Bed, Non Smoking (Small Room)
Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$129 per night
ADVERTISING SPONSORED LISTING
Best Western Plus Montreal Downtown-Hotel Europa
1240 Drummond Street,
Montreal,
QC
1-855-887-0424
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Best Western Plus Montreal Downtown-Hotel Europa
3.0 out of 5.0
"Very good location. Lots of shopping & restaurants very close. One block from 747 bus stop for trip to/from airport. " More
Points Of Interest
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Hotel Description
Downtown Montreal stay
At this Ville-Marie hotel, you'll be well placed to visit Sainte-Catherine Street and The Underground City, both within a 5-minute walk. Montreal Museum of Fine Arts and Bell Centre are also within half a mile (1 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A hair salon, express check-out, and a computer station are also on offer.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 197 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.
Best Western Plus Montreal Downtown-Hotel Europa ratings based on 35 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for Best Western Plus Montreal Downtown-Hotel Europa
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Comment from Hotel Management
24 Apr. 2019 by Aziz
Dear Guest, Thank you very much for this perfect score. We are looking forward to welcoming you again soon. Sincerly,
Good value, helpful staff
Pros:
Close restaurants, Free Internet, location
Cons:
no breakfast, no pool
Good location, close to downtown, subway ride away from Old Port. Very helpful and accommodating staff. Great value without sacrificing quality.
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The location is excellent for visits to the Bell Centre. Staff was very nice. I had an issue w/the manager though. We were locked out of our room. 7 keys later including the staff's master key, maintenance had to change the lock. We we 1 hr late for a dinner engagement. I asked the manager for compensation and he refused to discuss that night, insisting I come back the next day. Totally unacceptable. He was avoiding the situation and apparently does not understand how valuable good customer service is. We will stay somewhere else on our next visit.
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Comment from Hotel Management
30 Apr. 2019 by Anthony
On behalf on the whole Best Western Hotel Europa team, I'd like to apologize for not exceeding your expectations. We strive to offer a stellar customer service experience to all our guests and we sincerely regret the fact that you felt that your situation was mishandled. We will use your feedback to implement improvements in order to offer a superior experience to our future guests! Please feel free to contact us directly at any time to discuss your case. Thank you,
The place could use a new elevator and sound proofing. Other than that, nice rooms, pleasant staff and good location!
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Comment from Hotel Management
29 Mar. 2019 by Aziz
Dear Guest, We are happy you enjoyed your room, our staff and great location, however we are sorry for the elevator noise. We hope to welcome you back in the near future. Warm Regards,
Montreal
Very good location. Lots of shopping & restaurants very close. One block from 747 bus stop for trip to/from airport.
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Comment from Hotel Management
21 Feb. 2018 by Alexandre
Dear CT, Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Montreal as well as our location & services. We will be honored to welcome you again on your next visit to Montreal. Best regards, Alexandre Vergnes Front Office Supervisor
48 HOUR CANCELLATION NOTICE
The stay was excellent with a top notch breakfast package included in conjunction with a Cora restaurant within the building.
Our stay coincided with the recent deep freeze in Montreal so we bailed on the last of five days in the hotel. We gave notice the previous day and there was no comment from the registration clerk that we advised.
On checking out we were advised that we had to give 48 hours notice so we paid for a day that we did not use. This is very unsatisfactory.
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Comment from Hotel Management
17 Jan. 2018 by Amélie - Front Desk Supervisor
Dear John, Thank you for taking the time to share your feedback with us. We are glad you enjoyed your stay in Montreal as well as our location & services. Regarding the cancellation policies, we are sorry that our staff did not informed you properly and for sure we will do an improvment with our team. However this is our hotel policies for every reservation and we are sorry for the misunderstanding regarding that. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Great place to stay.
Pros:
Friendly staff. Room was a very nice. It was nice there was access to 2 restaurants within the hotel itself if we didn't really feel like going out.
Location:
The hotel is a great access point to the metro station and many restaurants.
It was a very nice hotel to stay. When we booked Montreal was very cold. -20 deg at night. Brrr. Room had great heating and we actually got an upgrade when we arrived. Very cool. :) Had no issues even with slightly loud neighbors. Could barely hear them. Definitely would book here again if we go back to Montreal.
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Comment from Hotel Management
22 Dec. 2017 by Alexandre
Dear Dawn, Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Montreal as well as our Staff & services. We will be honored to welcome you again on your next visit to Montreal. Best regards, Alexandre Front Desk Supervisor
Great room with interesting access
We enjoyed this hotel and it was a good deal for the price. We stayed on what we called the 6th floor+. Although our room was numbered in the 600s, once on the 6th floor there was an additional set of stairs to reach a handful of rooms. The room was very nice with a vaulted ceiling and a large bathroom.
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Very nice basic hotel in the middle of the city
Pros:
The beds were super comfy! The location was great for the price.
Cons:
Change the room pictures on the website to more accurately depict the rooms.
Very affordable hotel for the location. The bed was very comfortable, the room nicely decorated, and the bathroom was very nice. Overall I am very happy with this hotel and the price we paid for the room.
There were a couple miscommunications that causes me not to rate this hotel as 5/5. First, the picture of the room on the website was a long room with a small wall dividing the sleeping and sitting areas. This was not the case at all. The room was a regular sized hotel room. A great room, but my expectations were different based on the picture. Second, we were told that the only crib they had left was old and rusty. I'm not sure any parent would be happy letting their baby sleep in a crib of this description. So we almost left. Turns out it was just an older pack n play. Not ideal, but just fine.
I would recommend this hotel to anyone looking to visit Montreal on a modest budget.
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We loved staying here
Pros:
Very clean and comfortable. I liked the way the room was laid out. Partial wall separating the bed area and the desk and bathroom.
Location:
Very close to St Catherine Street. Also close to the Travel information Center. Several Metro stops close by.
Everyone was very helpful. The room was very clean. Close to the metro, shopping. Enjoyed our stay and would definitely stay again if we are ever in Montreal.
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About the Best Western Plus Montreal Downtown-Hotel Europa
Location 1240 Drummond Street, Montreal, QC H3G1V7Property Features
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Plus Montreal Downtown-Hotel Europa. This 3-star Montreal hotel is smoke free.
- 1 building
- 197 guestrooms or units
- 6 levels
- 2 dining venues
- 3003 sq ft of conference space
- 279 sq m of conference space
- Bar or lounge
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Television in lobby
- ATM
- Elevator
- No smoking on site
Family Friendly Amenities
- Free WiFi
- Refrigerator
- Free cribs/infant beds
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Transport
- Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (18.3 km / 11.4 mi)
- Train station: Montreal Lucien-L'Allier Station (0.6 km / 0.4 mi)
- Metro station: Peel Station (0.5 km / 0.3 mi)
- Parking:
Room Amenities
Best Western Plus Montreal Downtown-Hotel Europa offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Flat-screen television
- Satellite channels
- Refrigerator
- Coffee maker
- Bathtub or shower
- Cribs (free)
- Housekeeping (daily)
- Local calls (free)
- Hair dryer
- Toiletries (free)
- Telephone
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.
Chez Cora - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Bistro Bar Addies - This bistro specializes in regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Hotel Policies
Check-in
- Check-in time starts at 4:00 PM
- Check-in time ends at 2:00 AM
- Minimum check-in age is 18
Check-out
- Check-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
- No rollaway/extra beds available
- Only service animals are allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: CAD 13.50 for adults and CAD 13.50 for children (approximately)
- Nearby parking fee: CAD 25 per day
- Late check-out fee: CAD 30.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Best Western Plus Montreal Downtown-hotel Europa Hotel
- Best Western Plus Downtown-hotel Europa Hotel
- Best Western Plus Montreal Downtown-hotel Europa
- Best Western Plus Downtown-hotel Europa
- Best Western Hotel Montreal
- Best Western Montreal
- Montreal Best Western
- Best Western Plus Montréal Downtown Hotel Europa
- Best Western Plus Montreal Downtown hotel Europa
- Best Montréal Hotel Europa
You should know
- Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
