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"Very good location. Lots of shopping & restaurants very close. One block from 747 bus stop for trip to/from airport. " More

By a verified traveller on Tue 20 Feb 2018

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Hotel Description

3-star eco-friendly hotel near Sainte-Catherine Street

Downtown Montreal stay

At this Ville-Marie hotel, you'll be well placed to visit Sainte-Catherine Street and The Underground City, both within a 5-minute walk. Montreal Museum of Fine Arts and Christ Church Cathedral are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A hair salon, express check-out, and a computer station are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 197 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$89* Per night/room 15 Dec. - 16 Dec.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Montreal Downtown-Hotel Europa ratings based on 43 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Montreal Downtown-Hotel Europa

Everyone (13) Couples (5) Family (4)
5 out of 5

Posted by on 21 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Alex

Dear Guest, Thank you for choosing the Best Western Plus Europa Hotel as your accommodation. We are happy to know that you have enjoyed your stay with us, and we look forward to your next visit. Best Regards, Alexandru Tudor Front Office Supervisor Best Western Plus Montreal Downtown-Hotel Europa

5 out of 5
Great location, a 5 minute walk to the Bell Centre and a nice clean room with easy parking!

Posted by on 3 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Alina

Goof afternoon and thank you for your review! We appreciate that !

4 out of 5
Close to all the stores - downtown, for a place downtown- surprise it was quiet

Posted by on 20 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Front Desk

Thanks for staying with us. We appreciate your feedback!

4 out of 5
I liked the restaurant on site and how close it was to the Bell Centre.

Posted by on 13 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Anthony

Thank you for staying with us. Your feedback is very much appreciated!

5 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Aziz

Dear Guest, Thank you very much for this perfect score. We are looking forward to welcoming you again soon. Sincerly,

5 out of 5
Nice staff, Very clean. No Parking. $18 per day near by.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by alex

Dear Guest, Thank you for choosing the Best Western Plus Europa Hotel as your accommodation. We are happy to know that you have enjoyed your stay with us, and we look forward to your next visit. Best Regards, Alexandru

4 out of 5
The location was great. The bathroom was rather small. The view was terrible from our room. Love having a small fridge in the room!

Posted by on 25 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Anthony

Thank you for staying with us. Your feedback regarding our rooms will help us implement improvements to offer a better experience for future guests.

4 out of 5
Old hotel remodeled,would have rather had king size bed

Posted by on 15 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Reception

Thanks for staying with us. We appreciate your feedback! If you ever book with us again, we will do everything in our power to provide you with a positive experience and, if available, a bigger bed. Kind regards,

3 out of 5
It is not my first time at BW, but such a big disappointment this time. First, price advertise was not price I ended up paying ( maybe Travelocity issue maybe). The room I got 239 had a ridiculous disrespectful small bathroom with A 3/4 door ( bath get flooded), no fan, and space is so small, you can’t seat on the toilet ! Please do not rent that room. It is the first time I’m writing such review, but that was so bad.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Robert Y

Dear Guest, We would like to thank you for choosing our hotel during your visit in Montreal. We are sorry to hear that your experience was subpar. Unfortunately, our queen sized bedrooms are quite small this is why we do indicate that it's a small room upon booking. We do recommend booking a King Size bed which is an upgrade of 20$ per night, the room size is much bigger. Best regards,

3 out of 5
The location is excellent for visits to the Bell Centre. Staff was very nice. I had an issue w/the manager though. We were locked out of our room. 7 keys later including the staff's master key, maintenance had to change the lock. We we 1 hr late for a dinner engagement. I asked the manager for compensation and he refused to discuss that night, insisting I come back the next day. Totally unacceptable. He was avoiding the situation and apparently does not understand how valuable good customer service is. We will stay somewhere else on our next visit.

Posted by on 5 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Anthony

On behalf on the whole Best Western Hotel Europa team, I'd like to apologize for not exceeding your expectations. We strive to offer a stellar customer service experience to all our guests and we sincerely regret the fact that you felt that your situation was mishandled. We will use your feedback to implement improvements in order to offer a superior experience to our future guests! Please feel free to contact us directly at any time to discuss your case. Thank you,

About the Best Western Plus Montreal Downtown-Hotel Europa

Location 1240 Drummond Street, Montreal, QC H3G1V7

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Plus Montreal Downtown-Hotel Europa. This 3-star Montreal hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (18.2 km / 11.3 mi)
  • Train station: Montreal Lucien-L'Allier Station (0.9 km / 0.6 mi)
  • Metro station: Peel Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

Best Western Plus Montreal Downtown-Hotel Europa offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.

Chez Cora - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Bistro Bar Addies - This bistro specializes in regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 13.50 for adults and CAD 13.50 for children (approximately)
  • Nearby parking fee: CAD 25 per day
  • Late check-out fee: CAD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Europa
  • Best Western Plus Montréal Downtown Europa
  • Best Western Plus Montreal Downtown hotel Europa
  • Best Western Plus Montréal Europa
  • Best Western Plus Montréal Hotel Europa
  • Best Western Plus Montreal Downtown-hotel Europa Hotel
  • Best Western Plus Downtown-hotel Europa Hotel
  • Best Western Plus Montreal Downtown-hotel Europa
  • Best Western Plus Downtown-hotel Europa
  • Best Western Hotel Montreal
  • Best Western Montreal
  • Montreal Best Western
  • Best Western Plus Montréal Downtown Hotel Europa
  • Plus Montreal Europa Montreal
  • Best Western Plus Montreal Downtown-Hotel Europa Hotel
  • Best Western Plus Montreal Downtown-Hotel Europa Montreal
  • Best Western Plus Montreal Downtown-Hotel Europa Hotel Montreal

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing https://www.travelocity.ca/Montreal-Hotels-Best-Western-Plus-Montreal-Downtown-Hotel-Europa.h891238-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.