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4.5 out of 5

"Unfortunately the indoor pool was under repair. The folks at the counter were very accommodating and the restaurant was fine. " More

By a verified traveller on Wed 28 Aug 2019

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Hotel Description

3.5-star hotel near Saputo Stadium

In entertainment district

You'll find Saputo Stadium and Olympic Stadium within a 15-minute walk of this Montreal hotel. Montreal Biodome and Montreal Botanical Garden are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

The 230 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and room service. Housekeeping is available on request.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$149* Per night/room 10 Aug. - 11 Aug.

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Universel Montreal ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Universel Montreal

Everyone (5) Family (1)
4 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Stéphanie

Thank you for your recent stay. We appreciate your review!

4 out of 5
Unfortunately the indoor pool was under repair. The folks at the counter were very accommodating and the restaurant was fine.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Aurélien N.

Thank you for staying in our hotel. We are happy to hear you appreciated our services.

5 out of 5

Posted by on 6 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Aurélien N.

Thank you for staying in our hotel. We appreciated your reviews

5 out of 5

Posted by on 11 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Stéphanie

Dear guest, thank you for your stay at hotel Universel Montreal and taking the time to leave this great review! We are happy to hear that you enjoyed your stay and we hope to see you again soon!. Best regards

5 out of 5
Two night get away with kids. Within walking distance to botanical gardens, insectarium, olympic tower and planetarium, disappointed biodome closed for renovations. Food very good at restaurant, but a little expensive. Staff helpful. Front gate did not work one time. Indoor pool nice with sauna. Bathroom door odd, a slider with frosted glass, not that good for privacy. Beds comfortable.

Posted by , from usa on 28 Jul. 2018

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Comment from Hotel Management

28 Jul. 2018 by Aurélien N.

Thank you for staying in our hotel. We appreciate your reviews!!

4 out of 5

Montreal good value hotel

Pros: Good location, near the metro. Good restaurant and nice staff. Room clean and bed comfortable.
Cons: Front desk staff could be a little nicer - think the volume of people was getting to them. Hotel needs to be updated.
Location: Botanical gardens in walking distance. Metro close and can get you anywhere.
This is an older hotel, but the room was very clean, the food at the restaurant was good and the staff were very friendly. It was super busy, however and they constantly have special functions that are very noisy.

Posted by on 13 Jun. 2018

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Comment from Hotel Management

13 Jun. 2018 by Aurélien N.

Thank you for staying in our hotel. We appreciate your reviews !!!! We started rooms renovation last year to offer the quality to our guests.

Property Features

Hotel Universel Montreal offers its guests an indoor pool and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Universel Montreal. A free area shuttle within 3 kilometers is available. Limited free parking is available on a first-come, first-served basis. This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Trudeau International Airport (YUL) (27 km / 16.8 mi)
  • Train station: Lucien L'Allier Station (8.9 km / 5.5 mi)
  • Metro station: Assomption Station (0.9 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 3 kilometers
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 4:00 AM to 4:30 AM.

Resto Bar Le Toit Rouge - This bar specializes in American cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 60 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number - 554466
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 7 and CAD 14 for adults, CAD 7 and CAD 14 for children (approximately)
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Universel
  • Hotel Universel Montreal
  • Hotel Universel Montreal Hotel
  • Universel Montreal
  • Auberge Universel Hotel
  • Hotel Universel Montreal Montreal
  • Hotel Universel Montreal Hotel Montreal

You should know

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.