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Hotel Universel Montreal

3.5-star property
5000, Rue Sherbrooke Est, Montreal, QC 1-855-887-0424
Choose Dates
4.5 out of 5
Wonderful!
See all 6 Travelocity Reviews

"Unfortunately the indoor pool was under repair. The folks at the counter were very accommodating and the restaurant was fine. " More

By a verified traveller on Wed 28 Aug 2019

Points Of Interest

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Hotel Description

3.5-star hotel near Olympic Stadium

In entertainment district

You'll find Olympic Stadium and Montreal Biodome within a 15-minute walk of this Montreal hotel. Also, Montreal Botanical Garden is within 2 miles (3 km) and McGill University is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 230 guestrooms feature comforts like memory foam beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and room service.

Premium Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$129* Per night/room 8 Apr. - 9 Apr.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Universel Montreal ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Universel Montreal

Everyone (5) Family (1)
4 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Stéphanie

Thank you for your recent stay. We appreciate your review!

4 out of 5
Unfortunately the indoor pool was under repair. The folks at the counter were very accommodating and the restaurant was fine.

Posted by on 28 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Aurélien N.

Thank you for staying in our hotel. We are happy to hear you appreciated our services.

5 out of 5

Posted by on 6 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Aurélien N.

Thank you for staying in our hotel. We appreciated your reviews

5 out of 5

Posted by on 11 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Stéphanie

Dear guest, thank you for your stay at hotel Universel Montreal and taking the time to leave this great review! We are happy to hear that you enjoyed your stay and we hope to see you again soon!. Best regards

5 out of 5
Two night get away with kids. Within walking distance to botanical gardens, insectarium, olympic tower and planetarium, disappointed biodome closed for renovations. Food very good at restaurant, but a little expensive. Staff helpful. Front gate did not work one time. Indoor pool nice with sauna. Bathroom door odd, a slider with frosted glass, not that good for privacy. Beds comfortable.

Posted by , from usa on 28 Jul. 2018

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Comment from Hotel Management

28 Jul. 2018 by Aurélien N.

Thank you for staying in our hotel. We appreciate your reviews!!

4 out of 5

Montreal good value hotel

Pros: Good location, near the metro. Good restaurant and nice staff. Room clean and bed comfortable.
Cons: Front desk staff could be a little nicer - think the volume of people was getting to them. Hotel needs to be updated.
Location: Botanical gardens in walking distance. Metro close and can get you anywhere.
This is an older hotel, but the room was very clean, the food at the restaurant was good and the staff were very friendly. It was super busy, however and they constantly have special functions that are very noisy.

Posted by on 13 Jun. 2018

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Comment from Hotel Management

13 Jun. 2018 by Aurélien N.

Thank you for staying in our hotel. We appreciate your reviews !!!! We started rooms renovation last year to offer the quality to our guests.

About the Hotel Universel Montreal

Location 5000, Rue Sherbrooke Est, Montreal, QC H1V 1A1

Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Fitness facilities
  • Dining venue
  • Spa
  • Sauna
  • Spa tub

Property Features

Hotel Universel Montreal offers its guests an indoor pool, a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Universel Montreal. A free area shuttle within 3 kilometers is available. Limited free parking is available on a first-come, first-served basis. This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (27.1 km / 16.8 mi)
  • Train station: Montreal Park Station (8.6 km / 5.4 mi)
  • Metro station: Assomption Station (0.9 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 3 kilometers
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Memory foam beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Resto Bar Le Toit Rouge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 11.95 and CAD 35 for adults, CAD 7.95 and CAD 35 for children (approximately)
  • In-room microwave fee: CAD 15 per day
  • Crib (infant bed) fee: CAD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Universel
  • Hotel Universel Montreal
  • Hotel Universel Montreal Hotel
  • Universel Montreal
  • Auberge Universel Hotel
  • Hotel Universel Montreal Montreal
  • Hotel Universel Montreal Hotel Montreal

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.