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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
3-star hotel near 5th Avenue

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

8.6 out of 10
Excellent
(205 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

7.8 out of 10
Good
(127 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

7.4 out of 10
Good
(24 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

8.2 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

8.2 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

8.4 out of 10
Very good
(74 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(94 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(66 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds With City View Higher Floor

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

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Room, 1 King Bed, Balcony | View from room

Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 4,712 reviews
The price is CA $123
CA $146 total
includes taxes & fees
Jan 19 - Jan 20
Hilton Garden Inn New York Times Square South

About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star hotel near 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
DoubleTree by Hilton Hotel New York City - Chelsea
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,327 reviews
The price is CA $143
CA $168 total
includes taxes & fees
Jan 25 - Jan 26
DoubleTree by Hilton Hotel New York City - Chelsea

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1347 out of 3152 reviews
Rating 8 - Good. 948 out of 3152 reviews
Rating 6 - Okay. 508 out of 3152 reviews
Rating 4 - Poor. 195 out of 3152 reviews
Rating 2 - Terrible. 154 out of 3152 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Travelled with partner
Disliked: Amenities, property conditions & facilities
The fumes in this place were hellish. This hotel uses more perfumed floor cleaner than anywhere I have ever been. My clothes smelled for weeks after being in this hotel, and I had asthma symptoms the entire time. And I don't mean standard asthma from average fragrance. This place REEKS. And as soon as the smell decreases even slightly, they spray it all over again. I tried to open the window to air it out, and guess what? On the 10th floor there are no locks or any kind of safety mechanism preventing the window from opening all the way. If you get drunk, sleepwalk, have kids with disabilities, or have toddlers, you might be leaving your stay with fewer people than you checked in with.
Stayed 3 nights in Jan 2025

10/10 Excellent

shafaq, irving

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

6/10 Okay

Melodee

Expensive, small, messy location

Room itself was quite small but comfortable . Not a lot of room to put your suitcases. We had two large and two carry-on. Beds were very comfortable. Air conditioning was a wall/under window type unit. Did not work very well. Ran all night, was noisy. Had trouble with the door key card, but staff was Very helpful and responded immediately. Elevators were slow. Second day one was out of order, which meant we had a bit of a wait. 22 stories and only one elevator is not good. USB ports were plentiful, but none of them worked. Porter was very helpful and friendly. We did not eat breakfast there. Too expensive. $18.95 each. Went around the corner to McDonald’s. Parking garage was 1 block away. $50 a day, as long as you did not go in and out. Traffic on the street in front of hotel was absolutely terrible but guess that is to be expected for New York City. Would not complain about the $350 a night if the street had not looked like a business alley. Very junky with wholesale flower and plant venders and their stock filling the sidewalks and even the street. Lots of homeless people scrounging around outside. One guy was screaming obscenities. Think the hotel door guy should be out there to shoo them away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the flower district and close to the subway, dining and shopping. The staff was very helpful, kind and knowledgeable.
Stayed 3 nights in Sep 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Rooms had convenient charging areas and lighting. Bathrooms had counter space and hooks. The little things that really make a difference.
Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
Clean rooms and staff was very helpful would definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location. The staff was friendly. Everything was as expected
Stayed 3 nights in Sep 2025

6/10 Okay

Cynthia

Stayed 2 nights in Sep 2025

6/10 Okay

Eric

the area is not good
Stayed 2 nights in Sep 2025

8/10 Good

Patty, Sanford

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and the room was nice. Several days one of the two elevators were not working and we were in the 21st floor. The toilet in our room ran constantly even though we let the front desk know it on our first day. But we felt safe in the area, good food and great bakery nearby (Paris Bageute), and close to subway.
Stayed 5 nights in Sep 2025

2/10 Terrible

Shigemi

Disliked: Cleanliness, amenities, property conditions & facilities
• There were only two elevators, and one of them was out of order. • The body shampoo had run out. • Although four of us stayed, only three towels were provided.
Stayed 4 nights in Sep 2025

6/10 Okay

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off at 2 AM the first night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelica June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Location and customer service is the key to this property. Friendly, respectful and informative staff. Location is perfect to go anywhere in the city! The property is in need of upgrades, but isn't a deterrent to a comfortable stay. Recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Destinee, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Daiana

Stayed 2 nights in Sep 2025

4/10 Poor

Yanely, Gresham

Disliked: Cleanliness, staff & service, property conditions & facilities
Some staff were unnecessarily rude when checking in
Stayed 4 nights in Sep 2025

8/10 Good

Nima

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was fine. Location was unlucky.
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel seemed to be in need of quite a few repairs and updates. The bathroom sink in my room was leaking, one of the two elevators was out of order and the tv in my room wasn’t able to get a signal.
Stayed 2 nights in Sep 2025

4/10 Poor

Wayne

Stayed 3 nights in Jul 2025

8/10 Good

Delcee, Stewart

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great for basic stay if seeing something at MSG. 5 minute walk and closer to other things. But hotel room not cleanest… broken toilet seat, outlets hanging out wall and fridge not super cold. But ac worked well! Staff super friendly and helpful and no parking but garage close by has hotel rate with stamped ticket.
Stayed 3 nights in Sep 2025

10/10 Excellent

Malcomnish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms, great staff, and good area.
Stayed 3 nights in Aug 2025

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean. Perfect for just one person & short stay.
Stayed 2 nights in Sep 2025

8/10 Good

Valérie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Times Square and Midtown attractions. Simple amenities but enough for a comfortable stay.
Stayed 2 nights in Sep 2025