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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
3-star hotel near 5th Avenue

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
View from room
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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CA $274 total
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About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star hotel near 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1288 out of 2989 reviews
Rating 8 - Good. 930 out of 2989 reviews
Rating 6 - Okay. 454 out of 2989 reviews
Rating 4 - Poor. 183 out of 2989 reviews
Rating 2 - Terrible. 134 out of 2989 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Stayed 4 nights in Mar 2025

4/10 Poor

JESSICA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property was a good location, walkable to lots including subway stations. It was somewhat loud at night but I’m sure much quieter than it would be staying in Times Square. The room was okay, clean and what you would expect. We had a terrible experience where our toilet was clogged at 11:00 pm and front desk did not have a plunger and was not able to look for a plunger. I even asked to be moved rooms if they couldn’t fix it and they said nothing was available so me with 3 kids in a hotel with no usable toilet until we checked out the next morning. For that I would definitely not choose this hotel again.

8/10 Good

Diana

I

10/10 Excellent

Whitney Hutchison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to walk around and visit attractions easily.
Stayed 3 nights in Mar 2025

6/10 Okay

Coleen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were very pleasant, and the location was quiet. The rooms were a decent size, but were in desperate need of an update. Beds were very springy and uncomfortable, bathroom door could not close unless slammed, enamel in bathtub chipping off, gouges in both bathrooms and main doors evident, walls were dirty. The walls were thin and you can hear your neighbors talking. We were comped one free breakfast from management as a result which was kind, given we were a family of four, valued at $25 each. It had minimal selection and did not look appetizing, so none of us really ate. Overall, it was as reasonably priced for NY standards, so I guess you get what you paid for.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
The ladies at the front desk were fantastic! Kim in particular was very kind and accommodating. The hotel was in a walkable area but the room we were in was dark and the paint on the ceiling in the bathroom looked like it flaking off.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jack, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 4 nights in Mar 2025

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Zoila

Stayed 3 nights in Mar 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Felicia

Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! It’s my second time booking here and every time is exceptional!
Stayed 1 night in Mar 2025

8/10 Good

Donna

Travelled with partner
Liked: Staff & service
Ideal location
Stayed 6 nights in Mar 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
A somewhat dated property, but clean and well managed. I was very impressed with the text message asking if there was anything they could do to improve my stay and when I requested another comforter, it was on the bed upon my return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

Very nice hotel... in safe part of the city close to Madison Square Garden. The people at the front desk were very nice and helpful
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, and convenient with great service from staff!
Stayed 2 nights in Feb 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!

Hotel is old, rooms do not look clean, hot water system doesn’t work well. In the sink it’s either ice cold water or boiling hot where I almost burned myself. Dangerous and I’m surprise if they don’t already have lawsuits on this issue. I asked for a quiet room on upper floor. I got a room on 3rd floor by executive office and where they damp all their garbage so it’s noisy every night/early morning.
Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Stayed 3 nights in Mar 2025

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, so close to NYC places Of interest, easy access to subway stations and walkable to 5th Ave. Room so clean, and really cool staff I highly recommend
Stayed 3 nights in Mar 2025

6/10 Okay

Jiaqi, DUNHUA

Disliked: Staff & service
It is a good place to live for the price. Not too fancy
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient NYC hotel helpful staff

Was great to have a fridge and microwave in the room. Front desk and bellhop were very helpful the entire stay. Very convenient location and lots of nearby places to eat.
Stayed 5 nights in Mar 2025

6/10 Okay

Allison

Travelled with group
Stayed 2 nights in Feb 2025

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and could easily get transportation! When we showed up our rooms was not cleaned and they upgraded us! No complaints.
Stayed 4 nights in Jan 2025