Park Lane New York

5.0 star property
5-star luxury hotel near Central Park

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Photo gallery for Park Lane New York

Garden
Rooftop bar
City view
Ballroom
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

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36 Central Park S, New York, NY, 10019
  • Broadway
    ‪10 min walk‬
  • Times Square
    ‪13 min walk‬
  • Rockefeller Center
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Panoramic Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Park Lane)

8.6 out of 10
Excellent
(72 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

7.6 out of 10
Good
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.Within a 15-minute walk of this Manhattan hotel, you'll find Central Park and Broadway. Rockefeller Center and Times Square are also within 2 miles (3 km).

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Broadway - 10 min walk - 0.9 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.1 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪The Palm Court - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪Jams - ‬2 min walk
  • ‪Angelina Bakery Centra - ‬2 min walk

About this property

Park Lane New York

5-star luxury hotel near Central Park
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 1971
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 accommodations with safes and complimentary weekday newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 75 for adults and USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 910 out of 1558 reviews
Rating 8 - Good. 301 out of 1558 reviews
Rating 6 - Okay. 165 out of 1558 reviews
Rating 4 - Poor. 86 out of 1558 reviews
Rating 2 - Terrible. 96 out of 1558 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Howard, BILTMORE LAKE

Stayed 1 night in May 2025

8/10 Good

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was very good except the elevators… they were running only 3 for a very large hotel multiple days while we were there.
Stayed 5 nights in May 2025

6/10 Okay

Stephen

Ok stay.

The room could have been cleaner. We stayed in 2307…all of the rooms ending 07 are next to the elevators and they run up and down late into the night. They are noisy and it sounds like a wind storm outside. Not the best rooms in the hotel. Also, the elevators were very crowded and it takes a lot of time to leave your floor or return to your room.Location relative to everything NYC was the best part of the hotel.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

So-so stay in great location

There were many great things about our stay, specifically the location, service and property amenities. However several aspects need to change before we would ever stay again. The bed side tables were so small and had ginormous shaded lamps that took over the entire space, leaving no room for bottles of water or books to read at night. There was quite a bit of wasted space in that way - including a random entertainment center lamp that was directly next to a tall shaded floor lamp, with a ton of random corner space and no other sitting space except a small chair that was good for a purse only. The bathroom ventilation was so poor our room stayed damp, which prevented our towels from drying g properly to be able to reuse them. And the sound of other hotel room doors slamming through the night woke us up every single time. The doors only slam - they do not have a soft close whatsoever, so at 2 am on a Saturday, guests who have been out come back and their doors all slam shut. The room also doesn’t come with a hair dryer, and you can only have ice delivered - there is no easy ice function. Lastly the elevators were the most frustrating, often causing us to have to wait 10 minutes (no exaggeration here) for an elevator, even though there were 5 or 6 bays, we waited forever for a single opportunity to go down to the lobby.
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Shahed

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Phoenix

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

2/10 Terrible

Sully

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 13 nights in May 2025

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2025

8/10 Good

jay

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff were courteous and professional. When issues arose during my check-in, both the front desk personnel and Manager Muhammad them promptly and efficiently.
Stayed 3 nights in May 2025

8/10 Good

Theo, Atlantic Beach

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect

I would’ve said my stay here was excellent were it not for the issue with elevator wait times. There were times when we had to wait over 5 minutes for an elevator because apparently only 2 of the 6 were working. In a hotel that large you need at least 4 to keep up with regular traffic. Staff were exceptional and the room/location were amazing. It’s right on the edge of Central Park (South end). It’s right near everything like 5th Avenue shopping, Broadway, and Times Square. I would stay here again, and I do recommend it even with the elevator issues.
Room 3000
Crazy good view of the park!
Stayed 2 nights in May 2025

6/10 Okay

Tara

Travelled with family and small children
Disliked: Amenities
The lights in the room were not working , very dark rooms, needs a renovation . Weird shower
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Central Park hotel room view
Stayed 8 nights in Apr 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Lane is excellent overall. A great location, hotel is well presented and photos of the property do not do it justice - the Darling rooftop area, 2nd floor restaurant and Rose Lane bar are all great with lovely and attentive staff who really look after guests and provide great service. The room was great, much larger than expected and with amazing views over Central Park. However, the air conditioning did not work at all in our room and no matter the outside temperature the the room was very hot and uncomfortable despite the hotel providing fans to help cool the room - various explanations were given by staff, none of which really made sense, but tbh at this price point I just really expect the AC to work and not to be hot and sweaty in my hotel room. I stayed in late April/early May and can only imagine how hot it gets during summer. Lifts were a bit slow but not too bad. Overall I enjoyed the Park Lane, we did a bit of light celeb spotting in the lobby and bar, we loved the staff, the overall vibe and would definitely stay again if we could be assured that air con issues were fixed.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently and love this hotel out all. Great location, great amenities and very easy and smooth check-in and check out process.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Stayed 3 nights in Apr 2025

6/10 Okay

Harold, lima

Stayed 4 nights in May 2025

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Douglas

Travelled with partner
Disliked: Property conditions & facilities
Only one of 6 elevators was working. The AC in our room was not working even after an engineer came up.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good services.
Stayed 1 night in May 2025

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, staff & service
The air conditioning was broken the entire time I stayed. My room was 78 degrees. I complained and was told they were working on fixing it but never happened
Stayed 3 nights in May 2025

10/10 Excellent

Haining

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and friendly staffs.
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Lane was a nice hotel. The wait for elevators was a little long. But the restaurant was good and the staff was nice
Stayed 1 night in May 2025