Park Lane New York

5.0 star property
5-star luxury hotel near Central Park

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Breakfast available

Explore the area

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36 Central Park S, New York, NY, 10019
  • Place, Central Park
    ‪2 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

Room, 1 King Bed, City View

8.4 out of 10
Very good
(28 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(22 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Park view

Room, 2 Queen Beds (Park Lane)

7.8 out of 10
Good
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

8.2 out of 10
Very good
(19 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Park view

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Park view

Panoramic Studio Suite, Park View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Park view

Studio Suite, Park View

7.6 out of 10
Good
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Park view

Room, 1 King Bed (Park Lane)

8.4 out of 10
Very good
(79 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Sleeps 4
  • 1 King Bed
  • Park view

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

  • Sleeps 2
  • 1 King Bed
  • Park view

Suite, 1 Bedroom (Panoramic)

  • Sleeps 2
  • 1 King Bed
  • Park view

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • City view

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds
  • City view

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds
  • City view

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • Sleeps 2
  • 1 King Bed
  • City view

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • City view

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Park view

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Sleeps 2
  • 1 King Bed
  • Park view

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Park view

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About the area

New York

City center stay.Within a 15-minute walk of this Manhattan hotel, you'll find Central Park and Broadway. Rockefeller Center and Times Square are also within 2 miles (3 km).

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Broadway - 10 min walk - 0.9 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Harry Cipriani - ‬3 min walk
  • ‪Jams - ‬2 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk

About this property

Park Lane New York

5-star luxury hotel near Central Park
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 1971
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 accommodations with safes and bathrobes. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 75 for adults and USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1012 out of 1741 reviews
Rating 8 - Good. 328 out of 1741 reviews
Rating 6 - Okay. 191 out of 1741 reviews
Rating 4 - Poor. 98 out of 1741 reviews
Rating 2 - Terrible. 112 out of 1741 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Noelia

Stayed 1 night in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Sharon Marie

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location -friendly staff all over. Breakfast (2nd fl) was excellent. Doormen were so professional! Room was slightly dated but clean and bathroom light did not work properly. Otherwise great hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kylie Danielle Fae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and helpful, they did their very best to accommodate my early check in after a red eye flight, I was totally exhausted and they were at maximum occupancy. Amazing service, 24 hour room service, excellent food. I’m already planning my next trip back.
Stayed 3 nights in Oct 2025

2/10 Terrible

Piergiorgio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Lane New York is, quite literally, a poorly maintained budget hotel precariously planted in a high-riser facing Central Park property, and it shows. Old and dusty furniture, dirty and damp carpets, empty soap bottles in the bathroom… every corner whispers neglect. Specials for our stay was a broken air conditioner replaced by a Walmart tower fan, perched precariously on a short table and powered by a dangerously stretched cable: we nicknamed it Wally (Wally, if you read this, we miss your buzz!). Plus, for the woman of the house we had an ironing board with an iron already plugged in ready for us. My feminist wife felt it like a sarcastic touch from the staff. For the boldest travelers, the room also offers an array of mysterious stains and bodily-fluid patterns decorating the carpet and bedside furniture — true ornaments of the place. All of this for the modest price of over $1,000 per night, justified solely by a view of Central Park. That’s what we actually paid for: the view, not the stay in this tourist trap. Everything described is documented in photos. We arrived late at night and checked out the very next morning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around!!
Stayed 2 nights in Oct 2025

10/10 Excellent

terri

Stayed 1 night in Oct 2025

2/10 Terrible

Shabnam, Rockville

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a number of issues that made it not a luxury/5-star experience. No coffee/tea in the room, poor quality bath robes, no bathroom amenities, no ability to request those amenities (like qtips or dental kits etc) no valet connected to the hotel (had to go outside the hotel and pay separately) and room service menu was limited and the restaurants are closed. Overall very inconvenient and not a luxurious experience at all. It should be listed as 4-star.
Stayed 5 nights in Oct 2025

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Disappointed containers in shower for shampoo, ETC were not replenished. Not good to find this out when you’re in the middle of a shower. Room was clean and had basic safe, TV, steam iron, very small refrigerator, and one luggage rack. Should know rooms do not include a desk or flat surface for laptop use. Important to know if on business
Stayed 3 nights in Oct 2025

10/10 Excellent

kevin

Stayed 4 nights in Oct 2025

8/10 Good

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
big room
Stayed 3 nights in Jul 2025

6/10 Okay

Nilima

Stayed 2 nights in Oct 2025

2/10 Terrible

Nayeli

Stayed 2 nights in Oct 2025

10/10 Excellent

Dr. Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

2/10 Terrible

Mohammad

Disliked: Staff & service
So sad due to the unreasonable check out time… it is on 11 am !!! With an overpriced rate … they refused to give me late check out !!!
Stayed 1 night in Oct 2025

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities
If you have any enemies who ask you for a recommendation, suggest the Park Lane.. . it's pay back time! I don't know where to begin. The room they gave me was used and has not been cleaned. There was no one to check us in when we arrived. It's impossible to pull up to the hotel by car due to street repairs and they failed to notify us. But the location is great 😂
Stayed 3 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

simrit

Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt very old and badly maintained, the rooms were very dark. Carpets were dirty. Nothing included for bathroom toiletries. Felt very basic and mediocre. Will never stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were small dark and felt dirty, carpets were dirty. The hotel feels very old and not well maintained. Will never stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

JULIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Oct 2025

2/10 Terrible

MARCY

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to change the date of my stay. I tried to do this within 12 hours of booking the hotel and could not. I'm very disappointed. LOUSY service
Stayed 1 night in Oct 2025