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"2 nights stay. Welcome ice-water in lobby. Appreciated the ari-conditioning. Room almost too small even for just one person. It would have helped to ... " More

By a verified traveller on Mon 02 Jul 2018

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Hotel Description

3-star hotel near Central Park

In New York

Within a 15-minute walk of this Central Park West hotel, you'll find Central Park and Columbia University. Apollo Theater and Solomon R. Guggenheim Museum are also within 2 miles (3 km).

Renovated in 2017

This hotel features free WiFi in public areas, luggage storage, and free newspapers. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free Internet, cable TV

The 94 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and laptop-compatible safes.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$159* Per night/room 29 Sep. - 30 Sep.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park West Hotel ratings based on 18 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park West Hotel

Everyone (12) Couples (1) Family (4)
4 out of 5
Older building but great location friendly staff and good price.

Posted by on 13 Sep. 2019

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1 out of 5
I stayed here with my family. It was not a pleasant experience.

Posted by , from Caribbean on 25 Aug. 2019

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4 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by GP


5 out of 5
I thought this place was great! The staff brought ice to my room very promptly; the room was very clean; the location was ideal for me as I wanted to be close to the hospital. Right across from Central Park but SO AFFORDABLE! Highly recommend.

Posted by on 14 Jul. 2019

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2 out of 5
Unfortunately I read the reviews for this place after I booked. The were very bad with photos to support just how gross this place is. Unfortunately the reservation was non refundable, so we ended up losing our money because there was no way we were going to stay here.

Posted by on 27 Jun. 2019

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4 out of 5
I like the fact the night was very quite and the room was nice and dark for sleeping. I didn't like the TV not much choice on channels. The channels had old repeat shows or Spanish tv.

Posted by on 14 May 2019

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Comment from Hotel Management

8 Jul. 2019 by Glenny

Thank you for your feedback, we will make sure to listen to your suggestions about cable tv.

4 out of 5
Staff is super nice and friendly. The room was kind of small, but I guess that’s a slightly inconvenience because of the location and close to the subway station, but overall wasn’t bad.

Posted by on 24 Apr. 2019

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Comment from Hotel Management

31 May 2019 by Glenny P

thank you for your feedback we Greatly appreciate it.

4 out of 5
Everything in general was ok. Staff were very friendly. Rooms were very small.

Posted by on 5 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by MG

Dear Guest, Thank you so much for your feedback and rating, we hope to see you again soon.

5 out of 5
Love the staff and the property amazing for the price no cable so i wish there was a dvd player at least thats the only problem basically no tv

Posted by on 13 Feb. 2019

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Comment from Hotel Management

19 Feb. 2019 by glenny P

We appreciate your business and feedback, we have basic cable.

1 out of 5
This was an AWFUL experience. It was the first time my wife and kids traveled to NYC for the holidays, and we were extremely disappointed in the hotel accommodations. I was shocked to see the rooms were only big enough to hold the double beds. We had to practically turn sideways to get around the room. The first day, there was no hot water all day. We were told to let the water run for at least 5 minutes since we're on the 4th floor; which is not that high up, by the way. We let the water run for 10 and 15 minutes on two occasions during the day, and we never had hot water. The first night we arrived to the hotel at 8:30 pm. There's no valet and the front desk said we could find a parking garage around the corner, but that most people park on the street. I could not find any visible garage and spent an hour and a half driving around looking for a spot! I finally found one, but come to find out we can't park on the street during the week. Where are we supposed to park our car? There's no breakfast and the only thing available is coffee in the basement. I won't get into details on the extra guest fee we were charged, but it was only my wife and two kids. Needless to say, I have not received any call back on my concerns, following multiple requests with hotel employees. I would never recommend staying at this hotel. EVER!!!!!!!!!!!!!!

Posted by on 15 Dec. 2018

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Property Features

Park West Hotel offers its guests tour/ticket assistance and complimentary newspapers in the lobby. WiFi is free in public spaces. A complete renovation of Park West Hotel was completed in December 2017. This 3-star New York hotel is smoke free.

  • 94 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


  • Train station: New York Harlem 125th St. Station (2.5 km / 1.5 mi)
  • Metro station: 110 St. Cathedral Pkwy. Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Park West Hotel offers 94 air-conditioned accommodations with laptop-compatible safes. Cable television is provided. Bathrooms include shower/tub combinations. This New York hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Laptop safe
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed


Offsite parking paid directly to selected garage not at the hotel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.89 per accommodation, per night

The resort fee includes:

  • Phone calls
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Astor Park Hotel New York
  • Astor Park Hotel
  • Astor Park New York
  • Astor Park
  • Astor Park Nyc
  • Astor Hotel New York
  • Hotel Astor Park New York
  • Astor New Park York
  • Astor On The Park Hotel
  • Astor New York
  • Park West Hotel New York
  • Park West New York
  • Park West Hotel Hotel
  • Park West Hotel New York
  • Park West Hotel Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.