"Probably more of a slightly below average hotel, but the view of the Falls makes it average. Outdated rooms with no mini fridge. Outdoor parking was n ... " More

By a verified traveller on Mon 20 Nov 2017

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Hotel Description

3.5-star hotel near Fallsview Casino

In Niagara Falls

Within a 10-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Scotiabank Convention Centre. Skylon Tower and Clifton Hill are also within 2 miles (3 km).

Dining, indoor pool

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the express check-out and WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 239 guestrooms offer WiFi and room service. Coffee/tea makers, hair dryers, and phones are also available.

Traditional Double Room, 2 Double Beds, Courtyard Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$149 per night

Premier Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premier Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier room Fallsview 8-20

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 2 Queen Beds (Fallsview Sky Suite )

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Oakes Hotel Overlooking the Falls ratings based on 93 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oakes Hotel Overlooking the Falls

Everyone (35) Couples (2)
5 out of 5

Posted by on 28 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by nicole

thank you for your review

5 out of 5

Posted by on 22 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by nicole

thank you for your review

5 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by nicole

Thank you for your review

5 out of 5
Hotel was Great Great location and view I would stay there again

Posted by on 7 Oct. 2018

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Comment from Hotel Management

8 Oct. 2018 by nicole

thank you for your review, we look forward to your return

5 out of 5
Great place to stay View Falls side was Great I would stay there again

Posted by on 3 Oct. 2018

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Comment from Hotel Management

3 Oct. 2018 by nicole

thank you for your feedback, we are pleased you enjoyed the view. We look forward to your next stay

4 out of 5
Pretty nice hotel with good views and friendly staff!

Posted by on 17 Sep. 2018

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Comment from Hotel Management

18 Sep. 2018 by nicole

thank you for sharing your experience, we are pleased you had a good time. We will share your review with all the staff

3 out of 5
Exceptional view of the Falls! Other than that, it was a very bare bones hotel. Unfriendly staff in the lobby.

Posted by on 20 Jul. 2018

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Comment from Hotel Management

20 Jul. 2018 by nicole

we are sorry we did not meet your needs with our customer service, we will work hard to correct the issue.

1 out of 5

Not worth it

The bathroom was dirty. The sink got clogged. My fiance ended up fixing the sink not the hotel. The toilet is really low to the ground. The shower head is kinda low if your tall. The ac doesny go very high. The bed was comfortable and the water pressure was good.

Posted by on 22 May 2018

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Comment from Hotel Management

22 May 2018 by nicole

thank you for sharing your comments with us, we are sorry we let you down, we will work harder to correct the issues you experienced

3 out of 5

Average hotel with falls views

Probably more of a slightly below average hotel, but the view of the Falls makes it average. Outdated rooms with no mini fridge. Outdoor parking was not at all secure.

Posted by , from Pittsburgh on 20 Nov. 2017

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Comment from Hotel Management

22 Nov. 2017 by nicole

Thank you for sharing your feedback with our team, we appreciate your thoughts. We will be making some changes in 2018 and hope to wecome you back to see the improvements. Also all of or suites are equipped with fridges as well as robes and upgraded amenities as well.

5 out of 5

Great view

Pros: It was clean, and the staff was nice.
Location: There's a lot to do. There are a lot of attractions near the hotel.
We were on the 9th floor. We had a great view of the falls both during the day and at night.

Posted by , from Cleveland, OH on 20 Sep. 2017

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Comment from Hotel Management

23 Sep. 2017 by Nicole

Thanks for sharing your comments, I will share with all the staff as well

About the Oakes Hotel Overlooking the Falls

Location 6546 Fallsview Blvd, Niagara Falls, ON L2G3W2

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. As a guest of Oakes Hotel Overlooking the Falls, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. The business-friendly Oakes Hotel Overlooking the Falls also features a fireplace in the lobby, room service (during limited hours), and express check-out. For a fee, parking is available. This 3.5-star Niagara Falls hotel is smoke free.

  • 239 guestrooms or units
  • 21 levels
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (125 km / 77.7 mi)
  • Train station: Niagara Falls Station (4.5 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oakes Hotel Overlooking the Falls offers 239 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Oakes Hotel Overlooking the Falls has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.

Pets

  • No pets allowed

Policies

This property will place an authorization on the credit card on file 72 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Prepaid credit cards are not accepted for any bookings or onsite payments.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay
  • Resort fee: CAD 14.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 20 per person (approximately)
  • Self parking fee: CAD 35.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.