Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
3-star hotel near Fallsview Casino

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Indoor pool, outdoor pool
Point of interest
Blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(308 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(200 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Niagara Falls

Heart of Niagara Falls.You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km

Getting around

  • Niagara Falls Station - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 54 min drive

Restaurants

  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Skylon Tower - ‬3 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel near Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1779 out of 3551 reviews
Rating 8 - Good. 1034 out of 3551 reviews
Rating 6 - Okay. 432 out of 3551 reviews
Rating 4 - Poor. 160 out of 3551 reviews
Rating 2 - Terrible. 146 out of 3551 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff Clean room Excellent bed and bedding
Stayed 1 night in Jan 2026

6/10 Okay

Shiladitya

Travelled with partner
Disliked: Cleanliness
The room was alright and the staff polite, but there was a foul sewage-like smell, especially in the elevator area. The room walls are very thin and there were noisy people next door, so it was hard to sleep at night. The restaurant is also very mediocre and overpriced for the quality of food served. Overall, wouldn't recommend - for the price point I'd have been far better off renting a good abnb.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Good Vibes
Stayed 2 nights in Nov 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, bed was comfy, breakfast choices good . Hallway was cold
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet room
Stayed 1 night in Jan 2026

6/10 Okay

Jemimah Mickey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room is very noisy, you can hear the doors and people walking. Not sure if our next door ppl are just loud, but we kept hearing banging and tapping all night. For some reason our bathroom smelled like vomit, the front staff addressed it, but it smelled like vomit mixed with chlorine during our entire stay, i am unsure how they clean but it did not go away, it only smelled better close to the balcony that we kept open. The hallways smelled like armpits. And to add on, there is no towels prepared, i actually have to call the front desk twice to check if they do provide it? Check in was a breeze, the staff are accommodating, the cleanliness of the entire hotel would be 4/10 for me. I have been to different holiday inn locations in ontario, and even out of the country but this stay was really a downer.
Stayed 1 night in Jan 2026

10/10 Excellent

Darryl

Stayed 1 night in Dec 2025

10/10 Excellent

panchi

Liked: Cleanliness, staff & service, property conditions & facilities
Superb place
Stayed 1 night in Jan 2026

8/10 Good

Todd B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Aliyah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very convenient to the falls.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ziyaad

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

6/10 Okay

Simon

Stayed 1 night in Dec 2025

6/10 Okay

Sudheer

Travelled with family
Liked: Cleanliness, staff & service
Could hear our neighbouring room talking through the night.
Stayed 1 night in Jan 2026

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s always a plus when there is no carpet in the rooms! The bathroom floor was heated which was wonderful on your feet. The hotel is across the street from Fallsview casino and many restaurants. Free parking is great considering most hotels have a fee.
Stayed 3 nights in Dec 2025

2/10 Terrible

Amirhossein

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old building, not clean, smelly, no sound insulation. worst i have ever had
Stayed 1 night in Jan 2026

10/10 Excellent

Estrellita

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and comfortable plus we really enjoy our free breakfast.. closer to the falls as well
Stayed 1 night in Dec 2025

10/10 Excellent

ANDREW

8/10 Good

Duc Minh

Liked: Amenities, property conditions & facilities
Location was perfect, right beside Fallsview Casino. Room was mostly clean, but bathroom had a bit of a smell. Also common elevator had an unpleasant odor.
Stayed 1 night in Dec 2025

6/10 Okay

Frances

Liked: Cleanliness, property conditions & facilities
We arrived at 10:20 pm and were told the hot tub and pool were closing at 10:30. We went to our room, which happened to overlook the pool, and people continued to swim until almost 11 pm. This was disappointing, as if we had known, we wouldve quickly changed and come down!
Stayed 1 night in Dec 2025

10/10 Excellent

JOONBAE

Liked: Cleanliness, amenities, property conditions & facilities
Everythings are good so far.
Stayed 1 night in Dec 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities
The hot tub and pool were nice but the beds were sooo uncomfortable didn’t have a good sleep they were too hard
Stayed 2 nights in Dec 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Full service breakfast. Good options, but very expensive to upgrade their options, almost $7 for an extra egg. Food was fresh and hot. Staff was great. Room was basic for almost $300 a night. No robes. Didn't see the indoor pool, so can't comment. Location is great if you want to go to the casino,or one of the event spaces. Lots of premium dining options close by.
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, sauna and heated pool. Nice restaurant on site.
Stayed 2 nights in Dec 2025

10/10 Excellent

ANAMARIA

Liked: Cleanliness, amenities
It was great! No one bothered us. Staff was nice. It was clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karamveer Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025