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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
3-star hotel near Fallsview Casino

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; alfresco dining
Exterior
Indoor pool, outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pool

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(159 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(269 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Heart of Niagara Falls.You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km
  • Horseshoe Falls - 1 min drive - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Skylon Tower - ‬6 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Ponte Vecchio - ‬6 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel near Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1603 out of 3269 reviews
Rating 8 - Good. 992 out of 3269 reviews
Rating 6 - Okay. 378 out of 3269 reviews
Rating 4 - Poor. 155 out of 3269 reviews
Rating 2 - Terrible. 141 out of 3269 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rodrigo

Stayed 1 night in May 2025

2/10 Terrible

Nidhi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude We were given the wrong room Staff was not ready to cooperate
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Malik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in May 2025

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great time! The gentlemen working the Front desk was friendly, informative and extremely helpful. We got free parking which is a big deal in Niagara Falls. Our daughter ate free and we enjoyed dinner and Breakfast at Coco's the hotel's restaurant. They also gave us tickets to the skywheel to watch the firesworks. We enjoyed the indoor pool and jacuzzi, it was clean and fabulous!
Stayed 1 night in May 2025

2/10 Terrible

joan grace

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation doesn't guarantee the chosen room in Expedia
Stayed 1 night in Jun 2025

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a good stay
Stayed 1 night in May 2025

10/10 Excellent

Vivian, Maywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience. Highly recommend. Close to the Falls, walkable to restaurants and shopping. Free parking is a plus. None other offers this deal. The receptionist are so welcoming. Two pools indoor (heated) and outdoor, sauna and hot tub. Small gym but nice. Vending machine with snacks and a restaurant onsite. Definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here and I highly recommended it. Great place to be!
Stayed 1 night in May 2025

8/10 Good

Bryce

Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

lilly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely wonderful! Location was perfect and beds were comfortable! We were presently suprised how nice the hotel was. We will back Thanks!
Stayed 1 night in May 2025

2/10 Terrible

laehee

Disliked: Cleanliness, amenities, property conditions & facilities
Please don’t stay in this hotel.
Stayed 2 nights in May 2025

4/10 Poor

Muhammad Sheeraz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked two rooms for one night at Holiday Inn by the Falls, Ontario, primarily because the booking site showed photos suggesting views of Niagara Falls, especially from the dining area. We paid around £100 (CAD190) a night for each room. Unfortunately, this turned out to be misleading—there are no actual Falls views from the hotel. The only view we got was parking lot at the back from my balcony. When we raised this with the front desk, the response was, “Our ad says ‘by the Falls,’ not ‘with Falls views.’” That explanation was frustrating and dismissive, especially considering how prominently the Falls are featured in the hotel’s promotional photos. If the hotel doesn't offer views, those images should not be used—it’s misleading and disappointing for guests who are paying with that expectation in mind. On the positive side, the hotel is clean, and the rooms were comfortable and well-maintained. Breakfast was good, and the staff in the dining area were friendly and welcoming. Overall, while the stay was fine in terms of cleanliness and service, the main reason we chose this hotel was for the Falls view, and in that regard, it completely failed to meet expectations. If you're considering this hotel because of the advertised view, be aware: there isn't one.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen, DeBary

Liked: Cleanliness, amenities, property conditions & facilities
The staff, particularly the front desk personnel, were so helpful, patient and provided helpful ideas and suggestions to make our stay very enjoyable.
Stayed 2 nights in May 2025

8/10 Good

shakka, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Good stay for a short visit
Stayed 1 night in May 2025

10/10 Excellent

Jerson

Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
I like hotel being in walking distance to the falls.I dislike the property like many others sat on a hill. I like the balcony but dislike the parking lot view. I like the cleanness of the property and friendly staff and dislike the vending machine that only accepted canadian cash. However, If I visit again Holiday Inn by the Falls would be my choice.
Stayed 2 nights in May 2025

10/10 Excellent

Madeia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not far from anything. Clean room nice employees
Stayed 3 nights in May 2025

10/10 Excellent

Ankit

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Arasis, Sheidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in May 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location & friendly staff. Having a balcony was great aswel. Rooms were clean and spacious would definitely be back
Stayed 8 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the easy parking lot on site. We had someone in a wheelchair and were able to drive and park closer to different areas on Niagara. Nice to have 2 pools and a jetted hot tub.
Stayed 2 nights in May 2025