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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
3-star hotel near Fallsview Casino

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Property preview
Exterior
Indoor pool, outdoor pool
Breakfast, lunch, dinner served; alfresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(285 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(173 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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CA $189 total
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About the area

Niagara Falls

Heart of Niagara Falls.You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

What's nearby

  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel near Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Hilton Niagara Falls/Fallsview Hotel & Suites
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 12,852 reviews
The price is CA $152
CA $198 total
includes taxes & fees
Dec 7 - Dec 8
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Reviews

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1689 out of 3400 reviews
Rating 8 - Good. 1013 out of 3400 reviews
Rating 6 - Okay. 398 out of 3400 reviews
Rating 4 - Poor. 152 out of 3400 reviews
Rating 2 - Terrible. 148 out of 3400 reviews

Reviews

6/10 Okay

Bader

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very good location, but hotel needs updating. Front of the hotel is very nice while the back of the hotel inside and out not so appealing. Also room had peeling, bathroom tub had a black rust mark, a pice of hardwood flooring was broken and missing. It should not be considered as a holiday inn? On the plus side excellent housekeeping on the 5th floor and very friendly and professional reception.
Stayed 2 nights in Sep 2025

6/10 Okay

Darya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Digeshkumar

Stayed 1 night in Sep 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service and friendly people

Our third stay on this trip and so far the best. We had some chocolate covered strawberries in our fridge for a nice surprise. All staff were very friendly and helpful. Comfortable bed, a view of Skyline Tower and if the tree off balcony wasn’t so tall we would’ve had a great view of fireworks. Breakfast was delicious sit down served meal- so nice and better than a buffet. Only recommendation is to update room decor- new pictures, lamps that match (had 4 different styles/colors), and add some towel bars to hang towels’
Skylon Tower with fireworks behind the tree
From balcony
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 2 nights in Aug 2025

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and well maintained. The front desk staff were not the friendliest people, but the location was easy. The only thing I didn’t like was the constant noise of the blowing whistle from the parking lot next door.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gwendolyn, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property at a reasonable price and handy distance to many attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Odelia

Stayed 1 night in Aug 2025

6/10 Okay

Han

Travelled with family and small children
Liked: Staff & service
Ok hotel, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Adrien

Stayed 2 nights in Aug 2025

8/10 Good

Abdulkarim

Travelled with family
Liked: Cleanliness, amenities
Room
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Travelled with family and small children
Liked: Staff & service
With family and young children stay 1 night
Stayed 1 night in Sep 2025

2/10 Terrible

Rachael

Stayed 1 night in Sep 2025

8/10 Good

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Davendra, Sarnia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is SUPER. Location is great with free parking! The staff went above & beyond to help us to make sure we are happy with the room. The hotel is getting updated. You can't get closer to falls/fireworks then this location. Room is updated. The common area still need an update. I would recommend the hotel for this price. If you want to spend more, there are better options.
Stayed 1 night in Aug 2025

10/10 Excellent

Abubaker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel .
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While visiting Niagra falls on Labor Day weekend, we stayed here. Location is excellent, the falls are about a 5 min walk. Your close to casino that has additional restaurants and close to two Starbucks😂. The staff was very nice and place was clean. They have two pools- indoor and outdoor which was clean!! Room was good as well. Very clean, modern bathroom. I stayed in room with balcony which was great to let the breeze in! Will be coming back!!
Stayed 1 night in Aug 2025

6/10 Okay

Sheri

Travelled with family
Liked: Staff & service, amenities
The location of the hotel is great - right between the Horseshoe Falls and Clifton Hill, both walking distance. The parking was included and convenient. If you stay here, ask for a room poolside and not with the parking lot view, not so much for the better view but for a quieter stay. Parking attendants attempt to get people driving by to use the parking lot by endlessly blowing a whistle at them, it was super annoying. Overall the room was average-nice, and it was clean. However, the bathroom fan in our room did not work which was unpleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly check in was quick
Stayed 1 night in Aug 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I will stay here again. I liked the room, the location near the falls, the breakfast option and free parking. What i really liked was being abke to leave my car in the parking lot 4 hrs after check out.What i didnt like was the room not ready at check-in. The mattress was quite hard and the tv was the size of a computer monitor.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Wanjun

Travelled with partner
I like it’s very convenient and close to the places we plan to visit, but the room is so noisy, which is opposite to why I chose to stay in holiday inn. Most reviews said it’s quiet. No, it’s not. The noise of closing doors, people using the tap and large sound of someone dragging heavy objects outside were heard all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, kind and very welcoming, free parking was a huge bonus, rooms were clean, and the hotel location was perfect, really enjoyed our stay.
Stayed 2 nights in Aug 2025