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4.5 out of 5

"The staff was very professional, friendly, and knowledgeable. They truly cared about our experience. Top notch customer service from check in to valet ... " More

By a verified traveller on Mon 22 Mar 2021

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Hotel Description

Family-friendly 3.5-star hotel near Disney's Typhoon Lagoon Water Park

In entertainment district

You'll find Disney Springs® and Disney's Typhoon Lagoon Water Park within 2 miles (3 km) of this hotel. Also, Orlando Vineland Premium Outlets is within 3 miles (5 km) and Disney's Hollywood Studios® is within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a poolside bar. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the 24-hour fitness center and perks like free WiFi.

Free Internet, comfy beds

The 323 individually furnished guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LED TVs come with satellite channels, and other amenities include iPod docks and refrigerators.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$129* Per night/room 19 Jul. - 20 Jul.

Room, 2 Queen Beds, Non Smoking, View (Disney Springs View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Resort View (Disney Fireworks View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Single Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel

Everyone (21) Couples (2) Family (5)
5 out of 5

Posted by on 19 May 2021

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Comment from Hotel Management

2 Jun. 2021 by Christine

Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you back real soon!

5 out of 5
The staff was very professional, friendly, and knowledgeable. They truly cared about our experience. Top notch customer service from check in to valet, from the time we checked in to when we checked out. The room was very clean and the bed was super comfy! I even looked up how to purchase the pillows! Definitely recommend.

Posted by on 22 Mar. 2021

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Comment from Hotel Management

25 Mar. 2021 by Christine, Director of Sales and Marketing

Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

5 out of 5

Posted by on 28 Feb. 2021

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Comment from Hotel Management

10 Mar. 2021 by Christine, Director of Sales and Marketing

Thank you for rating your recent stay with us. We look forward to welcoming you back real soon!

5 out of 5
I did not like paying $20 to park and $30 for a resort fee when only the pool (which i was not using in the winter) was the only thing open.

Posted by , from Miramar, Fl. on 15 Dec. 2020

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Comment from Hotel Management

16 Dec. 2020 by Christine, Director of Sales & Marketing

Thank you for taking the time to write a review in regards to your recent stay with us. Our resort fee includes the following; - Scheduled transportation to all four Disney theme parks - 2 welcome drinks upon of arrival valid for soda, juice, well cocktail, house wine or beer - Complimentary coffee in the lobby from 7 AM – 11 PM - Afternoon cookies and lemonade from 4 PM – 6 PM at the bar - 2 bottles of water per day - Local calls - 800 calls - Refrigerators and microwaves in every guest room - Computer and printing access - 24 Hour access to the fitness center

5 out of 5

Posted by on 22 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Christine

Thank you for taking the time to rate your recent stay 5 out of 5! We look forward to welcoming you back real soon!

5 out of 5
Very clean!! A great place!! Highly recommend it for your Disney travels!!!

Posted by , from Oakland Park, Fla on 4 Sep. 2020

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Comment from Hotel Management

9 Sep. 2020 by Christine

Thank you for your review, we are glad you enjoyed your stay. We look forward to welcoming you back real soon!

5 out of 5
Very clean and a great location. Even with the Covid it's very comfortable outside of the room as well as inside.

Posted by , from Lakeland Fl on 30 Aug. 2020

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Comment from Hotel Management

4 Sep. 2020 by Christine

Thank you for your review, we are glad you enjoyed your stay. We look forward to welcoming you back real soon!

4 out of 5
Close to Disney Springs (5-10 minute walk). Shuttle to Disney was good & convenient. This property was very nice and clean. Customer service was very good.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Matthew Gordon, Sales & Marketing Coordinator

Thank you for staying with us, we are happy to hear you had a wonderful time! We hope to have you stay with us again soon!

5 out of 5
A marvelous stay! My friend and I stayed for 5 nights. First of all, the room was perfect. Very comfortable, plenty of space, and excellent lighting in the bathroom around the mirror. Second, was the pool area. Everyday music is played around the property. Always a nice variety of artists and it was not too loud. The pool temperature was comfortable every day and plenty of chairs and loungers. Third, was the breakfast. The regular breakfast menu is very limited so skip that and use the buffet. Lastly, was the staff. Everyone greets you and tries to meet any request you might have. I probably won't return to Disney again or that area, but I would definitely stay at this Holiday Inn again. You will not be disappointed.

Posted by , from Cortland, OH on 3 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Matthew Gordon, Sales & Marketing Coordinator

Thank you for staying with us, we are happy to hear you had a wonderful time! We hope to have you stay with us again soon!

4 out of 5

Posted by on 6 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Matthew Gordon, Sales & Marketing Coordinator

Thank you for staying with us, we are happy to hear you had a wonderful time! We hope to have you stay with us again soon!

About the Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel

Location 1805 Hotel Plaza Blvd, Lake Buena Vista, FL 32830

Property Features

Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5745 square feet (534 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel. Parking is available for a fee. This 3.5-star Lake Buena Vista hotel is smoke free.

  • 323 guestrooms or units
  • 14 levels
  • 2 buildings
  • 5745 sq ft of conference space
  • 534 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando International Airport (MCO) (30.6 km / 19 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel offers 323 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lake Buena Vista hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

Palm Breezes Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Select parcel deliveries will be accepted for a surcharge. The property cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Lake Buena Vista Downtown
  • Holiday Inn Lake Buena Vista Downtown
  • Lake Buena Vista Downtown Holiday Inn
  • Holiday Inn Orlando Disney Springs™ Area Hotel Lake Buena Vista
  • Holiday Inn Orlando Disney Springs™ Area Lake Buena Vista
  • Holiday Inn Orlando Disney Springs™ Area
  • Holiday Inn Orlando Disney Springs® Area Hotel
  • Holiday Inn Orlando Disney Springs® Area
  • Holiday Inn Orlando
  • Holiday Inn Orlando Disney Springs® Area
  • Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel Hotel

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.