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Renaissance Esmeralda Resort & Spa, Indian Wells

4.0 star property
4-star golf resort in Montelena

Choose dates to view prices

Photo gallery for Renaissance Esmeralda Resort & Spa, Indian Wells

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Creator video - submitted by Sarah Loves Sparkles
Meeting facility
Beach
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Restaurant
  • Air conditioning

Explore the area

View in a map
44400 Indian Wells Ln, Indian Wells, CA, 92210
  • Place, Indian Wells Conference Center
    ‪1 min drive‬
  • Place, Indian Wells Golf Resort
    ‪1 min drive‬
  • Place, Indian Wells Golf Course
    ‪1 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Double Bed, Pool View (Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Pool View (Balcony)

9.6 out of 10
Exceptional
(14 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with two beds, a bedside table, and a wall-mounted lamp.

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(35 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View (Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Resort View

Executive Suite, 1 Bedroom, Resort View

Executive Suite, 1 Bedroom, Resort View

9.6 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Golf View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Golf View

7.8 out of 10
Good
(10 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Golf View

A hotel room with two beds, a bedside table, and a wall-mounted lamp.

Room, 2 Queen Beds, Golf View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a bedside table, and a wall-mounted lamp.

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a bedside table, and a wall-mounted lamp.

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

  • Golf view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

A hotel room with two beds, a bedside table, and a wall-mounted lamp.

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Golf View (Hearing Accessible)

A hotel room with two beds, a bedside table, and a wall-mounted lamp.

Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Golf view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

9.4 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(84 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Indian Wells

Montelena stay.At this Montelena resort, you'll be within a 5-minute walk of Indian Wells Golf Resort and Indian Wells Golf Course. Also, Indian Wells Conference Center is within half a mile (1 km) and San Jacinto Mountains is within 2 miles (3 km).
View more Resorts in Indian WellsOpens in a new window

What's nearby

  • Indian Wells Conference Center - 1 min drive - 0.8 km
  • Indian Wells Golf Resort - 1 min drive - 0.4 km
  • Indian Wells Golf Course - 1 min drive - 0.4 km
  • Spa Esmeralda - 2 min drive - 0.8 km
  • Palm Desert Country Club - 2 min drive - 2.3 km

Getting around

  • Palm Springs Station - 27 min drive
  • Palm Springs Intl. Airport (PSP) - 41 min drive

Restaurants

  • ‪Nobu Indian Wells - ‬6 min drive
  • ‪Cafe Biscotti: An Espresso Bar - ‬3 min walk
  • ‪The Nest - ‬4 min drive
  • ‪Tía Carmen - ‬7 min walk
  • ‪The Pink Cabana - ‬4 min drive

About this property

Renaissance Esmeralda Resort & Spa, Indian Wells

4-star golf resort in Montelena
Renaissance Esmeralda Resort & Spa, Indian Wells offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a 24-hour business center and 30 meeting rooms. Event space at this resort measures 136903 square feet (12719 square meters) and includes a conference center. An outdoor pool, a hot tub, and a 24-hour fitness center are also featured at the business-friendly Renaissance Esmeralda Resort & Spa, Indian Wells. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Indian Wells resort is smoke free.

  • 560 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 136903 sq ft of conference space
  • 12719 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Renaissance Esmeralda Resort & Spa, Indian Wells offers 560 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels, pay movies, and Netflix.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa Esmeralda has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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4.3 out of 5, Excellent, 1,002 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Children's club (surcharge)
  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 35 per night; includes in/out privileges)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 28 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 36-hole golf course
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Pay movies

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 28 per person
  • Covered self parking fee: USD 35 per night (in/out privileges)
  • Covered valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Esmeralda Indian Wells
Esmeralda Indian Wells Resort
Esmeralda Renaissance Indian Wells
Indian Wells Esmeralda Resort
Renaissance Esmeralda
Renaissance Esmeralda Indian Wells
Renaissance Esmeralda Indian Wells Resort
Renaissance Esmeralda Resort
Renaissance Indian Wells
Renaissance Indian Wells Resort
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Indian Wells Renaissance
Renaissance Resort
Renaissance Esmeralda Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Esmeralda Resort & Spa, Indian Wells Resort
Renaissance Esmeralda Resort & Spa, Indian Wells Indian Wells

Frequently asked questions

How close is Renaissance Esmeralda Resort & Spa, Indian Wells to the airport?

Renaissance Esmeralda Resort & Spa, Indian Wells is 6.4 mi (18-min drive) away from the Bermuda Dunes, CA (UDD) airport, the closest popular airport to the property.

How much does it cost to stay at Renaissance Esmeralda Resort & Spa, Indian Wells?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Renaissance Esmeralda Resort & Spa, Indian Wells on May 26, 2026 start from CA $273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Renaissance Esmeralda Resort & Spa, Indian Wells have an airport shuttle?

Airport shuttle services are not available at Renaissance Esmeralda Resort & Spa, Indian Wells.

Does Renaissance Esmeralda Resort & Spa, Indian Wells offer free breakfast?

Free breakfast isn’t provided at Renaissance Esmeralda Resort & Spa, Indian Wells, but full breakfast is offered for a fee of between USD 16 and 28 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Renaissance Esmeralda Resort & Spa, Indian Wells?

No, there is no casino at this resort, but Agua Caliente Casino Cathedral City (15-min drive) and Fantasy Springs Casino (16-min drive) are nearby.

What time is check-in at Renaissance Esmeralda Resort & Spa, Indian Wells?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Renaissance Esmeralda Resort & Spa, Indian Wells?

Free parking is not available at this resort. Self parking is available for USD 35 per night, and valet parking for USD 50 per day.

Does Renaissance Esmeralda Resort & Spa, Indian Wells have a pool?

Renaissance Esmeralda Resort & Spa, Indian Wells features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Renaissance Esmeralda Resort & Spa, Indian Wells have a restaurant?

There are 4 onsite restaurants, offering options like American cuisine, al fresco dining, and a poolside location.

Does Renaissance Esmeralda Resort & Spa, Indian Wells have a spa?

Pamper yourself with a day at Spa Esmeralda, where you can enjoy Swedish massages, body wraps, and body treatments.

How close is Renaissance Esmeralda Resort & Spa, Indian Wells to downtown Indian Wells?

Renaissance Esmeralda Resort & Spa, Indian Wells is 0.8 mi away from Indian Wells.

Renaissance Esmeralda Resort & Spa, Indian Wells Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Marsha Lynn, VICTORIA

Stayed 6 nights in Mar 2026

2/10 Terrible

Suren

Travelled with family
Disliked: Cleanliness, amenities
First, the hotel charges $30 per day for parking, which is unacceptable. They also charge resort fee. Second, the rooms are located very far from the pools, some are at least a five-minute walk away, which was quite inconvenient. Overall I wouldn’t recommend this place to anyone. You can get much more comfortable hotels with the same price.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon

Stayed 3 nights in Jan 2026

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Andriy

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, nice pool area
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Jan 2026

6/10 Okay

Lydia

Travelled with family
Liked: Staff & service
So noisy & full of children that we needed a vacation when we left. We’ll stay at the Omni next time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nantanit, North Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony offers the nice view of the mountain and the golf course.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hao

Stayed 4 nights in Jan 2026

8/10 Good

Bradly

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 3 nights in Dec 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, the staff could not be more welcoming and warm and helpful and accommodating, our room facing the mountains and the pool is beautiful, very clean, amazing coffee shop, everybody takes a lot of pride in their work, gorgeous holiday decorations, late night cocktails, and snacks and desserts and in room service make it the perfect getaway!
Beautiful entrance into the property
Stunning Christmas tree on the lower level
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark, Lake Winnebago

Liked: Cleanliness, staff & service, property conditions & facilities
very nice property and would stay again
Stayed 3 nights in Dec 2025

4/10 Poor

David

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
So, from the very beginning the check in staff couldn’t locate my reservation; took like an hour. Then all 3 nights the in-room dining was busy and couldn’t get through to anyone so I had to place an order twice through registration desk to place order. The air filter in room 5077 was completely full of dirt when I opened the door below thermostat. The exercise room equipment is old, outdated, and both the running machine and rowing machine were faulty and not working properly (I couldn’t keep my shoes in the strap for the rowing machine. I felt the manager shrugged response to why the in room dining was busy unprofessional. You guys should at the very least have a place where clients can leave orders…busy signal is completely unacceptable!
Why is it so filthy?!
Stayed 3 nights in Dec 2025

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was great family friendly resort…. Pool warm and long hours, lots of kids activities from arts and crafts, outdoor ping pong, foosball… evening fire pits to hang at…. Great staff from Jenny the kids club director to restaurant, cleaning staff, reception… well everyone we encountered
Stayed 3 nights in Dec 2025

4/10 Poor

Camila

Travelled with family
Food was terrible. Understaffed. Bad management
Stayed 4 nights in Dec 2025

10/10 Excellent

Larkin

Liked: Cleanliness, amenities, property conditions & facilities
Really nice place with good areas to hang out
Stayed 4 nights in Dec 2025

10/10 Excellent

LAUREN, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly front desk staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, everything was beautiful! will definitely stay here again! staff was amazing as well
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , rooms great and Pool amazing
Stayed 1 night in Dec 2025

4/10 Poor

Philippe Hyojung

Travelled with partner
Disliked: Cleanliness, amenities
Too Many confusions from and around changes in reservation details to follow-ups and miscommunication among staffs
Stayed 6 nights in Dec 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, activities for kids and entertainment for adults.
Stayed 7 nights in Dec 2025

10/10 Excellent

Leana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overall stay Muchas gracias for flexibility with massage and being accommodating.
Stayed 3 nights in Dec 2025

8/10 Good

COLBY AND RACHELE

Stayed 2 nights in Nov 2025