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"Noisy in parking lot and from highway the room could use a makeover refresh " More

By a verified traveller on Sun 11 Aug 2019

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Hotel Description

3-star hotel near Fort Mifflin

Near the airport

Within 3 miles (5 km) of this Philadelphia hotel, you'll find Fort Mifflin and Simeone Foundation Museum. Also, John Heinz National Wildlife Refuge at Tinicum is within 3 miles (5 km) and Wells Fargo Center is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a complimentary grocery shopping service are also provided.

Free Internet, kitchens

The 102 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and dining areas.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$136* Per night/room 4 Jun. - 5 Jun.

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hawthorn Suites by Wyndham Philadelphia Airport ratings based on 66 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Philadelphia Airport

Everyone (41) Couples (2) Family (19) Other (1)
4 out of 5

Posted by on 31 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Michele Y

Dear Guest, Thank you for your rating! We hope that you will choose the Hawthorn Suites again when in Philadelphia

4 out of 5

Posted by on 4 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by Michele Y

Dear Guest, Thank you for taking the time to submit a review. I hope that you will choose the hawthorn suites again when in Philadelphia.

4 out of 5

Posted by on 20 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Michele Y

Dear Guest, Thank you for your rating! I hope that you will choose the Hawthorn Suites again when in Philadelphia.

1 out of 5
They are ignorant and no privacy. They lie also about i can’t switch rooms and they pick and choose who to be nice too

Posted by on 13 Aug. 2019

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3 out of 5
Noisy in parking lot and from highway the room could use a makeover refresh

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Michele Y

Dear Guest, Dear Guest, We are sorry to see that you did not enjoy your stay with us. I apologize for any inconvenience with any noise around the property.

4 out of 5
Staff accommodated our request for different room.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Michele Y

Dear Guest, Thank you for taking the time to submit a review. We appreciate your feedback. I hope that you will choose the Hawthorn Suites again when in Philadelphia

5 out of 5
We were traveling with 2 adults and 3 children ages 5, 11, and 14. The room was clean. The furniture was typical hotel particle board. Two queen sized beds in two separate bedrooms and a queen sized couch bed. A tv in every room. The toilet in one bathroom made a very loud screeching sound when flushed. The person that did the caulking in the bathrooms was really messy. One bathtub had no drain plug. The breakfast in the morning had something for everyone. Waffles, cereal bars, granola bars, Greek and regular yogurt, scrambled eggs, multiple types of oatmeal, pastry toast and bagels, sausage, cheese, salsa, croissants, tea, coffee, and juices. I would go back again we were in Room 1112.

Posted by , from Boston on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Michele Y

Hi CSwenson, Thank you for taking the time to submit a detailed review of your stay. We are happy to hear that you enjoyed your stay with us. I hope you will continue to stay at the Hawthorn Suites during future visits to Philadelphia

5 out of 5
The shuttle promptly picked us up at the airport. Our flight landed at 9:25 am and check-in wasn’t until 3. We asked if we could leave our luggage while we went sightseeing. At first they said yes, then actually came back and told us we could go ahead and check-in since there was a room ready. This was extremely helpful. The facility was clean and they not only had breakfast but also supper included which was ravioli, breadsticks and salad. I would highly recommend the accommodations.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Michele Y

Dear Guest, Thank you for your recent review. I am happy to hear that the staff was able to accommodate you with an early check in. We appreciate your feedback. I hope that we will have the chance to serve you again in the near future.

2 out of 5
This is my second time there... the walls and carpet were dirty, the bathroom had cracks all in the tile and the tub had some black stuff around the sealer... staff was friendly , but the rooms need to be more upkept!

Posted by on 9 Jul. 2019

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3 out of 5

Posted by on 27 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Michele Y

Dear Guest, Thank you for your rating!

About the Hawthorn Suites by Wyndham Philadelphia Airport

Location 7890 Penrose Avenue, Philadelphia, PA 19153

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 534 square feet (50 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness center, gift shops/newsstands, and a picnic area are also featured at the business-friendly Hawthorn Suites by Wyndham Philadelphia Airport. Self parking is free. This 3-star Philadelphia hotel is smoke free.

  • 102 guestrooms or units
  • 2 levels
  • 5 buildings
  • 534 sq ft of conference space
  • 50 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (5.6 km / 3.5 mi)
  • Train station: Philadelphia Eastwick Station (2 km / 1.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hawthorn Suites by Wyndham Philadelphia Airport offers 102 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Philadelphia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available from 5:00 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Guests driving to the property should use the GPS address 4630 Island Avenue.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered from 5:00 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Free parking is available only during the guests' stay. Extended parking after check-out is not available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid credit cards are not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us - Wyndham guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 35.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Philadelphia Airport
  • Hawthorn Suites Wyndham Hotel Philadelphia Airport
  • Hawthorn Suites Wyndham Philadelphia Airport
  • Wyndham Hawthorn Suites
  • Wyndham Philadelphia Airport
  • Hawthorn Suites Wyndham Philadelphia Airport Hotel
  • Hawthorn Suites by Wyndham Philadelphia Airport Hotel
  • Hawthorn Suites by Wyndham Philadelphia Airport Philadelphia

You should know

  • Hawthorn Suites by Wyndham Philadelphia Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.