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"My boyfriend and I were looking to stay in the Playa Del Carmen downtown area for a couple of nights. This hotel came up as one of the highest rated f ... " More

By a verified traveller on Mon 16 May 2016

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Hotel Description

Family-friendly 4-star aparthotel near Playa del Carmen Main Beach

Oceanside stay

Within a 10-minute walk of this Downtown Playa del Carmen aparthotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach Club is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

Family-friendly fun

This aparthotel features an outdoor pool and a gym. Family-friendly amenities include an arcade/game room and supervised childcare. Enjoy the a rooftop terrace and perks like free self parking and free WiFi.

Free WiFi, kitchens

The individually decorated apartments offer free WiFi and ceiling fans. Well-equipped kitchens come with refrigerators, stovetops, and microwaves. Housekeeping is available once per stay.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$77* Per night/room 27 Oct. - 28 Oct.

Signature Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Condo, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 8 Max

Anah Suites by Sunest ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Anah Suites by Sunest

Everyone (2)
5 out of 5

Biggest Bang for your Buck!

Pros: The room itself was very spacious, very nice and updated. The pool was also nice on the roof.
Cons: More English speaking staff. Area nearby hotel questionable at nighttime.
Location: Within 3-4 blocks of beach, shopping, restaurants and bars.
My boyfriend and I were looking to stay in the Playa Del Carmen downtown area for a couple of nights. This hotel came up as one of the highest rated for the best price. I would have to agree! Very nice for a very reasonable price. You are not right on the beach and you are not directly on the "strip" of restaurants and bars but close. Although you are a couple blocks away from the action, it's a quick walk. However, I don't recommend single women walking alone at night because there was a semi-sketchy neighborhood around area. Only downfall, the staff did not know very much English so there was a bit of a barrier there. Overall, WORTH IT! I recommend A-nah Suites.

Posted by , from Chicago, IL on 16 May 2016

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2 out of 5

Lack of staff & Not a hotel, it is a condominium.

Pros: Location, new all well maintained rooms.
Cons: Hotel needs to re-think is ready wants to be a Top provider, need to hire more people. Staff, cleaning people, maintenance people, etc.
Location: Close Shopping center. Close bus station. A few block from main street.
Facility not ready when time to check in, staff is friendly but powerless as there is not enough personal to provide the advertised service. Very late check-in due to hotel's lack of ability to have room ready when required. Promises not met, expensive and poor value.

Posted by , from Michigan on 13 Jan. 2016

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Property Features

Anah Suites by Sunest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Anah Suites by Sunest. Self parking is free. This 4-star Playa del Carmen aparthotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2014
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Anah Suites by Sunest offers 70 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. 50-inch plasma televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Plasma television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash Deposit Required
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • A-nah
  • A-nah Suites
  • A-nah Suites Aparthotel
  • A-nah Suites Aparthotel Playa del Carmen
  • A-nah Suites Playa del Carmen
  • A-nah Suites Playa Carmen Aparthotel
  • A-nah Suites Playa Carmen
  • Anah Suites Playa Carmen Aparthotel Playa del Carmen
  • Anah Suites Playa Carmen Playa del Carmen
  • Anah Suites Playa Carmen Aparthotel
  • Anah Suites Aparthotel
  • Anah Suites Playa Carmen
  • Anah Suites
  • Anah Suites By Sunest Carmen
  • Anah Suites Playa del Carmen
  • Anah Suites by Sunest Aparthotel
  • Anah Suites by Sunest Playa del Carmen
  • Anah Suites by Sunest Aparthotel Playa del Carmen

You should know

  • Anah Suites by Sunest offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 9:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.