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Auténtico Vertical Playa del Carmen

2.5 star property
Hotel near Quinta Avenida in Playa del Carmen

Choose dates to view prices

Photo gallery for Auténtico Vertical Playa del Carmen

Outdoor pool, sun loungers
Front of property
Superior Room
42-inch TV with digital channels, streaming services
Reception
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Avenida 10 #16 entre Calle 38, y Calle 40 Norte, Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Popular LocationQuinta Avenida5 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationMamitas Beach6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Room options

View all photos for Romantic Room

Romantic Room | View from room

Romantic Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Playacar Golf Club - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • Las Hijas de la Tostada - 2 min walk
  • La Brioche de Playa - 2 min walk
  • Panificacion Castillo - 1 min walk
  • Pescaderia y Cockteleria el Pirata - 2 min walk
  • Mariskinky - 1 min walk

About this property

Auténtico Vertical Playa del Carmen

Hotel near Quinta Avenida in Playa del Carmen
As a guest of Auténtico Vertical Playa del Carmen, you'll find an outdoor pool, a rooftop terrace, and multilingual staff. Public spaces have free WiFi. Auténtico Vertical Playa del Carmen also features tour/ticket assistance, a picnic area, and concierge services.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

  • 20 guestrooms or units
  • Terrace on the roof
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
Auténtico Vertical Playa del Carmen offers 20 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Espresso maker

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per accommodation, per stay
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property Registration Number VS220427BS0

Property is also known as

Autentico Vertical Del Carmen
Auténtico Vertical Playa del Carmen Hotel
Auténtico Vertical Playa del Carmen Playa del Carmen
Auténtico Vertical Playa del Carmen Hotel Playa del Carmen

Auténtico Vertical Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 160 reviews" "
Rating 8 - Good. 33 out of 160 reviews" "
Rating 6 - Okay. 7 out of 160 reviews" "
Rating 4 - Poor. 5 out of 160 reviews" "
Rating 2 - Terrible. 4 out of 160 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jofrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Pierre

Stayed 10 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very near the best part of the strip in my opinion - 38 Calle. Nice and quiet, although the hallways can be noisy when other guests are moving about. No sound insulation. Modern rooms, strong AC with remote control, fridge with tiny freezer, hair dryer, rain shower head, comfy bed - zero complaints about the room. The water stopped working a few times - one time was fairly inconvenient for me. However, it was fixed both times fairly quickly. It’s a very compact building, super tight hallways and stairways, only one person can pass. Elevator is small but works. Outdoor space on the 4th and 5th floors - I never saw anyone there, not sure why it’s there… Staff was very friendly, helpful and spoke English. They also have security there all the time and to enter you have to ring a doorbell, so I felt very safe. I highly recommend this place.
Stayed 7 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Jan 2024

10/10 Excellent

FERNANDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Louise

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mitzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo fun
I liked the hotel and the area.. Aldrich at the front desk was such a nice, friendly, welcoming person. He always had a smile and a kind word. The hotel was in close proximity to restaurants and shops. I felt safe and enjoyed my stay at this nice quiet boutique hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

bertram

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the service and the aesthetics. My room had no window which freaked me out at first. But I lived the staff, location and room anyhow somehow
Stayed 3 nights in Dec 2023

8/10 Good

luis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023