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Beach House Hotel

Property class: 2.5
Hotel near Playa del Carmen Main Beach in Playa del Carmen

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Photo gallery for Beach House Hotel

A beach with palm trees, a thatched umbrella, and people relaxing.
A gated entrance to a hotel with a sign indicating it is a TripAdvisor Choice hotel.
A courtyard with a hexagonal tiled floor, potted plants, a wooden table, and a building with a medical sign.
A hotel room with a bed, a wooden wardrobe, a painting, and a decorative wall piece.
A narrow, covered corridor with hexagonal patterned flooring, flanked by buildings with red doors and windows, and various potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬

Room options

View all photos for Basic Room

A hotel room with two beds, a desk, and a TV.

Basic Room

9.2 out of 10
Wonderful
(28 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free wired internet

View all photos for Superior Room

A bedroom with two beds, a desk, chairs, a wardrobe, and a framed picture on the wall.

Superior Room

7.0 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed
  • Free wired internet

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About the area

Playa del Carmen

Seaside stay .A stay at this Gonzalo Guerrero hotel places you steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Calle 12 - ‬1 min walk
  • ‪Mandala - ‬1 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Aldea Corazón - ‬3 min walk
  • ‪Sonora Grill PRIME - ‬2 min walk

About this property

Beach House Hotel

Hotel near Playa del Carmen Main Beach in Playa del Carmen
WiFi and wired Internet are free in public spaces.

This Playa del Carmen hotel is smoke free.

  • 29 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Beach House Hotel offers 29 air-conditioned accommodations with ceiling fans. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach House Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Frequently asked questions

How close is Beach House Hotel to the airport?

Beach House Hotel is 22.2 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Beach House Hotel have an airport shuttle?

Airport shuttle services are not available at Beach House Hotel.

How close is Beach House Hotel to the beach?

This hotel is a short 1-minute walk from Playa del Carmen Main Beach and 7-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Beach House Hotel offer free breakfast?

Beach House Hotel does not offer free breakfast.

Is there a casino at Beach House Hotel?

No, there is no casino at this hotel, but Riviera Gran Casino (6-min walk) is nearby.

What time is check-in at Beach House Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Beach House Hotel?

Free parking is not available at this hotel.

Does Beach House Hotel have a pool?

Beach House Hotel does not have a pool.

Does Beach House Hotel have a spa?

There are no spa services available at this hotel.

How close is Beach House Hotel to downtown Playa del Carmen?

Beach House Hotel is 0.2 mi away from Playa del Carmen.

Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 229 out of 535 reviews
Rating 8 - Good. 138 out of 535 reviews
Rating 6 - Okay. 87 out of 535 reviews
Rating 4 - Poor. 40 out of 535 reviews
Rating 2 - Terrible. 41 out of 535 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed a few Nights. For the price safe and near everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my visit in this nice room. Staff were very accomodating and kind. This is a good hotel for young, party people :)
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms and everything works well
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent price and in the action
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very loud club music all night long.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 10 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
As is the case everywhere in Mexico, the photos aren't reliable, so obviously it's smaller and much less attractive than in the pictures, but the cleanliness is impeccable. The towels are clean, and the staff is incredibly kind, welcoming, and reliable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for staying
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff friendly but very noisy at night with the loud sound from the nearby bars.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The place is older but appears clean, extremely loud location there was loud music with intense bass from 9pm-4am both nice. The coffee shop attached has really good voffee
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes lugar
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I have stayed at... for the price. The rooms were clean. The staff was freindly. Even gave tips for a solo traveler to be safe while visiting the city. Very accomidating, services I get from much higher priced hotels. When I return I will stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you don’t mind hearing the music from the clubs around you or if you’re into clubbing. It is a bit far from a nice beach entrances, but there’s a nice dock nearby. The shower is a bit confusing to use, but not impossible. The staff is nice and there a cat that receives you at the front desk.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The hotel is nice and good value for money. It’s incredibly noisy, impossible to sleep until 3 am as there are 2 very loud clubs in the corner of the street.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge was amazing the hotel was great!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beach House Hotel is a great budget pick! I stayed two weeks for a diving/birthday/remote working/girls trip and the vibe felt more like an apartment, less like a hotel. Of course, the rooms didn’t look shiny and new, and there were some details that weren’t great like a leaky sink pipe and stained bedding/towels. But the beds and pillows were very comfortable, the AC was great, the WiFi worked perfectly, and I barely noticed the loud music from the nearby clubs after a few days LOL. I knew to keep my expectations in check due to the price, so I was very happy with how everything turned out. The woman who checked me in couldn’t find my room at first, but the cleaning staff in particular is super friendly; and Manchas the cat manager is a legend. I’d definitely recommend this hotel as a budget stay for fellow divers and remote workers!
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, in Playa del Carmen near around the beach, shoppings, restaurants, the place is safe, clean it's crew is very polite and nice.
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Staff & service
Not expensive, quite convenient, and friendly staffs
Stayed 7 nights in Feb 2024