Balxiba Playa del Carmen Downtown Hotel Boutique

Property class: 2
Hotel near Playa del Carmen Main Beach in Playa del Carmen

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Photo gallery for Balxiba Playa del Carmen Downtown Hotel Boutique

Combined shower/tub, hair dryer, towels, soap
Down comforters, individually furnished, laptop workspace, free WiFi
Children's play area - indoor
Reception
32-inch LCD TV with cable channels, Netflix, streaming services

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 2 Nte Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪14 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪16 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪17 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

Comfort Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Heart of Playa del Carmen.Within a 15-minute walk of this Playa del Carmen Centro hotel, you'll find Playa del Carmen Main Beach and Quinta Avenida. Calle 12 and Mercado Playa del Carmen are also within 2 miles (3 km).

What's nearby

  • Central Square - 12 min walk - 1.1 km
  • Quinta Avenida - 14 min walk - 1.2 km
  • Playa del Carmen Main Beach - 16 min walk - 1.4 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.5 km
  • Playacar Beach - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taqueria El Ñero - ‬3 min walk
  • ‪Bendita Costilla - ‬6 min walk
  • ‪Mezcla Pdc - ‬7 min walk
  • ‪Nativo - ‬2 min walk

About this property

Balxiba Playa del Carmen Downtown Hotel Boutique

Hotel near Playa del Carmen Main Beach in Playa del Carmen
As a guest of Balxiba Playa del Carmen Downtown Hotel Boutique, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Balxiba Playa del Carmen Downtown Hotel Boutique also features a picnic area, concierge services, and a communal living room. Limited free parking is available on a first-come, first-served basis.

This Playa del Carmen hotel is smoke free.

  • 27 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
Balxiba Playa del Carmen Downtown Hotel Boutique offers 27 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Each accommodation is individually furnished. Beds feature down comforters. 32-inch LCD televisions come with cable channels and Netflix.

Bathrooms include shower/tub combinations. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Couples/private dining

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balxiba Playa del Carmen Downtown Hotel Boutique

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 100 (one-way), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Balxiba Playa del Carmen Downtown Hotel Boutique to the airport?

Balxiba Playa del Carmen Downtown Hotel Boutique is 20.2 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Balxiba Playa del Carmen Downtown Hotel Boutique?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Balxiba Playa del Carmen Downtown Hotel Boutique on Apr 11, 2026 start from CA $50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Balxiba Playa del Carmen Downtown Hotel Boutique have an airport shuttle?

Balxiba Playa del Carmen Downtown Hotel Boutique offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MXN 3000 per vehicle, roundtrip.

How close is Balxiba Playa del Carmen Downtown Hotel Boutique to the beach?

This hotel is a short 14-minute walk from Playa del Carmen Main Beach and 10.9 mi (21-min drive) from Maroma Beach. Don't forget your sunscreen!

Does Balxiba Playa del Carmen Downtown Hotel Boutique offer free breakfast?

Balxiba Playa del Carmen Downtown Hotel Boutique does not offer free breakfast.

Is there a casino at Balxiba Playa del Carmen Downtown Hotel Boutique?

No, there is no casino at this hotel, but Riviera Gran Casino (15-min walk) is nearby.

What time is check-in at Balxiba Playa del Carmen Downtown Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Balxiba Playa del Carmen Downtown Hotel Boutique?

This hotel offers free self parking.

Does Balxiba Playa del Carmen Downtown Hotel Boutique have a pool?

Balxiba Playa del Carmen Downtown Hotel Boutique features an outdoor pool.

Does Balxiba Playa del Carmen Downtown Hotel Boutique have a spa?

There are no spa services available at this hotel.

How close is Balxiba Playa del Carmen Downtown Hotel Boutique to downtown Playa del Carmen?

Balxiba Playa del Carmen Downtown Hotel Boutique is 0.6 mi away from Playa del Carmen.

Balxiba Playa del Carmen Downtown Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación amplia, cama cómoda y limpia, aire acondicionado en buen estado. Baño limpio. TV y Wifi funcionan muy bien. Un poco de ruido por la noche.
Stayed 1 night in Apr 2026

10/10 Excellent

gabriel

Stayed 5 nights in Oct 2025

10/10 Excellent

marlene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ubicación conveniente, habitación e instalaciones buenas, personal amable en la atención
Stayed 1 night in Sep 2025

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2025