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Wyndham Garden Playa del Carmen

Property class: 4
4-star hotel near Quinta Avenida

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Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Front of property
Free daily buffet breakfast
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪17 min walk‬
  • Place, Playacar Beach
    ‪19 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

City center stay.Your stay at this Playacar hotel places you within 2 miles (3 km) of Quinta Avenida and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 miles (10 km).

What's nearby

  • Quinta Avenida - 17 min walk - 1.5 km
  • Xaman Ha Aviary - 17 min walk - 1.5 km
  • Playacar Beach - 19 min walk - 1.6 km
  • Playa del Carmen Main Beach - 3 min drive - 2.1 km
  • Playacar Golf Club - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪La brioche - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Admiral - ‬6 min walk
  • ‪Taqueria El Ñero - ‬10 min walk
  • ‪Bendita Costilla - ‬11 min walk

About this property

Wyndham Garden Playa del Carmen

4-star hotel near Quinta Avenida
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

  • 196 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

How close is Wyndham Garden Playa del Carmen to the airport?

Wyndham Garden Playa del Carmen is 20.4 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on Apr 29, 2026 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Garden Playa del Carmen have an airport shuttle?

Airport shuttle services are not available at Wyndham Garden Playa del Carmen.

How close is Wyndham Garden Playa del Carmen to the beach?

This hotel is 1.7 mi (11-min drive) from Mamitas Beach and 1 mi (4-min drive) from Playa del Carmen Main Beach. Don't forget your sunscreen!

Does Wyndham Garden Playa del Carmen offer free breakfast?

Wyndham Garden Playa del Carmen offers free buffet breakfast on weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Wyndham Garden Playa del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (3-min drive) is nearby.

What time is check-in at Wyndham Garden Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Wyndham Garden Playa del Carmen?

This hotel offers free self parking.

Does Wyndham Garden Playa del Carmen have a pool?

Wyndham Garden Playa del Carmen features an outdoor pool.

Does Wyndham Garden Playa del Carmen have a restaurant?

Yes, there is a restaurant on site.

Does Wyndham Garden Playa del Carmen have a spa?

There are no spa services available at this hotel.

How close is Wyndham Garden Playa del Carmen to downtown Playa del Carmen?

Wyndham Garden Playa del Carmen is 1 mi away from Playa del Carmen.

Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Craig

Disliked: Cleanliness, staff & service
The room becoming very dated, worn, ripped curtains, used cigarette on the balcony, confusing reception, ignored when waiting,
Stayed 3 nights in Jan 2026

8/10 Good

Fernando Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2025

6/10 Okay

Luis Miguel

Travelled with family
Liked: Cleanliness, staff & service
The restaurant is not good
Stayed 5 nights in Jan 2026

6/10 Okay

matthew

Liked: Cleanliness
Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk
Stayed 2 nights in Jan 2026

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Stayed 1 night in Jan 2026

10/10 Excellent

Nestor

Stayed 5 nights in Oct 2025

10/10 Excellent

Irisis, New York

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my week there.
Stayed 7 nights in Dec 2025

8/10 Good

ANG

Liked: Cleanliness
Not too far away from ADO bus and maritime port.
Stayed 7 nights in Dec 2025

8/10 Good

ARTURO

Stayed 1 night in Dec 2025

6/10 Okay

Raul

Travelled with partner
Liked: Amenities, property conditions & facilities
Bedrooms need a bit more cleaning, shower curtain had mold, only 1 receptionist doing check in’s so it took forever to get to me, breakfast was ok but I had to ask to restock the eggs couple times until they did.
Stayed 1 night in Dec 2025

4/10 Poor

Sandra, Harvey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

octaviano

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Nov 2025

10/10 Excellent

Walter

Stayed 1 night in Nov 2025

10/10 Excellent

Ketan

Stayed 1 night in Nov 2025

6/10 Okay

Yanira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025

6/10 Okay

jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Marcelo, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ayde

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Stayed 3 nights in Sep 2025

10/10 Excellent

Paven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent very hospitable
Stayed 1 night in Aug 2025

10/10 Excellent

Rick, Mesa

Stayed 1 night in Sep 2025

10/10 Excellent

Rick, Mesa

Stayed 3 nights in Sep 2025

8/10 Good

lety

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve.
Stayed 3 nights in Sep 2025