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Wyndham Garden Playa del Carmen

Property class: 4
4-star hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Wyndham Garden Playa del Carmen

A modern hotel entrance with a curved facade, palm trees, and flags.
An outdoor patio with a wooden pergola, a red umbrella, and a dining area with chairs and a table.
A buffet with various food items and a tiled backsplash.
A modern lobby with a central seating area, a wooden door, and a staircase.
A Wyndham Garden Hotel with a swimming pool, sun loungers, and palm trees.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪16 min walk‬
  • Place, Xaman Ha Aviary
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪19 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a view of the outdoors through a large window.

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

A modern living room with a glass-top dining table, leather sofas, and a large window with curtains.

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, a TV, and a lamp.

Superior Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

7.2 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

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About the area

Playa del Carmen

City center stay.Your stay at this Playacar hotel places you within 2 miles (3 km) of Quinta Avenida and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 miles (10 km).

What's nearby

  • Quinta Avenida - 16 min walk - 1.4 km
  • Xaman Ha Aviary - 16 min walk - 1.4 km
  • Playacar Beach - 17 min walk - 1.5 km
  • Playa del Carmen Main Beach - 19 min walk - 1.6 km
  • Playacar Golf Club - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Nativo - ‬10 min walk
  • ‪bendito pecado - ‬14 min walk
  • ‪La brioche - ‬14 min walk
  • ‪Mezcla Pdc - ‬8 min walk

About this property

Wyndham Garden Playa del Carmen

4-star hotel near Quinta Avenida
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

  • 196 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen

Holiday Inn Express Playa Carmen

Wyndham Garden Playa Carmen Hotel

Wyndham Garden Playa Carmen

Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen

Holiday Inn Playa Del Carmen

Playa Del Carmen Holiday Inn

Express Playacar Riviera Maya

Wyndham Garden Playa Del Carmen Riviera Maya Mexico

Holiday Inn Express Playa Del Carmen

Frequently asked questions

How close is Wyndham Garden Playa del Carmen to the airport?

Wyndham Garden Playa del Carmen is 20.4 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Garden Playa del Carmen?

As of Sept 15, 2026, prices found for a 1-night stay for 2 adults at Wyndham Garden Playa del Carmen on Sept 23, 2026 start from CA $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Garden Playa del Carmen have an airport shuttle?

Airport shuttle services are not available at Wyndham Garden Playa del Carmen.

How close is Wyndham Garden Playa del Carmen to the beach?

This hotel is 1.7 mi (11-min drive) from Mamitas Beach and 1 mi (4-min drive) from Playa del Carmen Main Beach. Don't forget your sunscreen!

Does Wyndham Garden Playa del Carmen offer free breakfast?

Wyndham Garden Playa del Carmen offers free buffet breakfast on weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Wyndham Garden Playa del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (3-min drive) is nearby.

What time is check-in at Wyndham Garden Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Wyndham Garden Playa del Carmen?

This hotel offers free self parking.

Does Wyndham Garden Playa del Carmen have a pool?

Wyndham Garden Playa del Carmen features an outdoor pool.

Does Wyndham Garden Playa del Carmen have a restaurant?

Yes, there is a restaurant on site.

Does Wyndham Garden Playa del Carmen have a spa?

There are no spa services available at this hotel.

How close is Wyndham Garden Playa del Carmen to downtown Playa del Carmen?

Wyndham Garden Playa del Carmen is 1 mi away from Playa del Carmen.

Wyndham Garden Playa del Carmen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 241 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 76 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is ok but not great, sometimes the food and the coffee were cold. Just a little improvement there and it will be a great stay.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Buse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a 20-minute walk to the Ado bus station and downtown. The hotel was nice and well-maintained—a great value for the price. Breakfast had a Mexican theme, though the selection of eggs and omelets could have been a bit more varied. The bike rental option was great; since it’s close to the main street, you can walk 5 minutes to catch the mini-bus to Cenote Azul or hop on a minibus to Tulum.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my week there.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Georgina

Liked: Cleanliness, staff & service
The hotel is dated, the shower was rusted, the desk was chipped. But it has a great location if you do not have a car; you can walk to the mall, the 5th Ave, restaurants, and grocery store. The breakfast is very good, and the staff was always very nice.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good, beach is within walking distance for 15-20 min. Hotel really needs some attention since everything looks worn out. I won't stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Rafael

Liked: Staff & service
Disliked: Cleanliness
The hotel staff were extremely nice. Unfortunately the bed sheets, towels and shower curtains were stained and worn out. The shower was dirty. Breakfast wasn’t the best either.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ANG

Liked: Cleanliness
Not too far away from ADO bus and maritime port.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us 20 minutes to check in they couldn't find our reservation had to call a supervisor she had to use it use another computer and then found this in the system. Breakfast it was free Continental it was so so
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo supe exelente
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Shaquoya S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and unprofessional. The service was okay, management appeared indifferent towards my family. Staff overlooked us at times. The hotel needs an upgrade. The breakfast was okay and minimal. We did enjoy like the location to the beach.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Habitacion
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
It doesn’t look like 4 stars at all, no refrigerator in the rooms ,
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk not help me
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent very hospitable
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Front desk attendant was more than helpful. Breakfast was so so, big room full of families. Didn't expect much it was a free breakfast. Room was a tad worn down didn't care, the whole hotel was clean to my expectations. Pool area chairs in good condition and clean. Thank you for the stay and your assistance with the early morning cab.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Luis Miguel

Liked: Cleanliness, staff & service
The restaurant is not good
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

SARAHI

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Jose

Room was nice cool and combtarble beds
Stayed 2 nights in Jun 2025

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