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Recent Romantic Zone hotel reviews by fellow wanderers

Hotel Tropicana - Near Olas Altas Street

4 out of 5

Posted 1 hour ago

Travelocity Verified Review

"Interestingly, the price here was cheaper than booking in person. The AC was adequate, if not overwhelming. The property was beautiful and staff was accommodating and kind. There were a couple of instances off stacked-to-store furniture on our path to the third floor that felt a bit cluttered. The location can't be beat and 12 o'clock checkout. 👌"

A verified traveller stayed at Hotel Tropicana - Near Olas Altas Street

Almar LGBT Luxury Resort

4 out of 5

Posted 6 days ago

Travelocity Verified Review

"My husband and I had several frustrating experiences during our stay that could have easily been avoided. The hotel advertises a 24/7 airport shuttle, but that was far from the case for us. When we arrived at the airport, we called several times and kept getting transferred to different people only to be met with apathy and no assistance. The last time we called back, we were told to contact Expedia about arranging transportation, despite the hotel advertising an airport shuttle. What made this even more disappointing was that another nearby hotel stepped in to help when ours wouldn’t. They provided taxi vouchers for transportation to our hotel and back to the airport and even invited us to tour their property for free breakfast (all for free) with no catch. Their staff demonstrated the level of customer service we had hoped to receive from our hotel. We were also surprised by an excessive resort fee that was not clearly disclosed when we booked our stay. In addition, the complimentary sparkling wine included with our reservation was not in our room upon arrival. We had to ask about it after two days of being there before it was finally delivered. The hotel itself is beautiful, and the rooms are spacious, but these avoidable issues significantly affected our overall experience."

A verified traveller stayed at Almar LGBT Luxury Resort