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Aparthotel

Hotel Eloisa - Near Playa de los Muertos

Property class: 3
3-star beach aparthotel near Cuale Island

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Photo gallery for Hotel Eloisa - Near Playa de los Muertos

Hallway
Rooftop terrace
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Aerial view
Suite | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Outdoor Space
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Puerto Vallarta
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Cuale Island
    ‪3 min walk‬
  • Place, Los Muertos Pier
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Studio Deluxe with View

Blackout drapes, iron/ironing board, bed sheets

Studio Deluxe with View

  • 32 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Blackout drapes, iron/ironing board, bed sheets

Quadruple Room Standard

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 4

View all photos for Quadruple Suite

Blackout drapes, iron/ironing board, bed sheets

Quadruple Suite

  • 60 sq m
  • Sleeps 2

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About the area

Puerto Vallarta

Walk to the beach.At this Romantic Zone aparthotel, you'll be within a 5-minute walk of Olas Altas Street and Galleria Dante. Los Muertos Pier and Cuale Island are also within half a mile (1 km).
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Olas Altas Beach - 2 min walk - 0.2 km
  • Olas Altas Street - 2 min walk - 0.2 km
  • Cuale Island - 3 min walk - 0.3 km
  • Los Muertos Pier - 3 min walk - 0.3 km
  • Playa de los Muertos - 3 min walk - 0.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪La Langosta Loca - ‬2 min walk
  • ‪Sea Monkey - ‬2 min walk
  • ‪A Page In The Sun - ‬1 min walk
  • ‪El Sonorita - ‬1 min walk
  • ‪Daiquiri Dick's - ‬2 min walk

About this property

Hotel Eloisa - Near Playa de los Muertos

3-star beach aparthotel near Cuale Island
Hotel Eloisa - Near Playa de los Muertos offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. A rooftop terrace, a library, and multilingual staff are also featured at Hotel Eloisa - Near Playa de los Muertos.

This 3-star Puerto Vallarta aparthotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 5 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
Hotel Eloisa - Near Playa de los Muertos offers 77 air-conditioned accommodations with complimentary toiletries and ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Car rental

Family friendly

  • Children stay free (see details)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Rooftop terrace

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a hospital
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Horseback riding nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 77 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Eloisa - Near Playa de los Muertos

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Hotel
Eloisa Puerto Vallarta
Hotel Eloisa
Hotel Eloisa Puerto Vallarta

Hotel Eloisa - Near Playa de los Muertos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 559 out of 1615 reviews
Rating 8 - Good. 553 out of 1615 reviews
Rating 6 - Okay. 315 out of 1615 reviews
Rating 4 - Poor. 115 out of 1615 reviews
Rating 2 - Terrible. 73 out of 1615 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Gerald Paul

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location, close to lots of restaurants, shopping, entertainment, and water taxis,
Stayed 7 nights in Feb 2026

10/10 Excellent

Cori

Stayed 5 nights in Jan 2026

4/10 Poor

Jean-Francois

Travelled with partner
Disliked: Amenities
At our arrival we were offered to choose if we wanted a room with view on the park or else, and of course we chose park facing but then got a room facing other rooms, so no view at all. Then for many days there was an horrible sewer smell in the room that came from the drains in the bathroom. We complained and they said they would check it but we got no follow-up on this and we later found that the housekeeper turned off the AC and opened the windows. This was a big issue for our medicine since the room didn't have a fridge!
Stayed 5 nights in Dec 2025

6/10 Okay

Sitaleki

Travelled with group
Liked: Cleanliness
Room had a bad smell once in awhile, everything else was good
Stayed 4 nights in Jan 2026

10/10 Excellent

molly

Stayed 4 nights in Dec 2025

6/10 Okay

Heberto, Montreal

Liked: Cleanliness
The hotel is located a couple of streets from the beach, there's no direct beach access
Stayed 3 nights in Dec 2025

8/10 Good

Ximena

Travelled with family
Liked: Cleanliness
Staff was friendly and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great rooftop
Stayed 6 nights in Dec 2025

4/10 Poor

Avantika

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First we reached there and got room on 1st floor and there was not hot water. Then we got it changed to a 5 floor. There were hair on bedsheets on both floors. We never used the blankets since we were a little disgusted by the hair. No wifi in rooms. No available mobile service/ weak mobile data in rooms. Location is the only good part
Stayed 5 nights in Dec 2025

10/10 Excellent

Kimberley

Stayed 4 nights in Dec 2025

6/10 Okay

Adam Michael

Liked: Cleanliness, property conditions & facilities
Room was nice, but VERY basic..502. King Room. No fridge or safe, one chair. No table. Was very clean and tidy, no phone in the room. I did see other rooms that had these items though oddly enough both rooms next to me.. Bed was super cozy and clean. BAthroom was small but everything was clean and worked perfectly. Cleaners were super lovely and sweet. Most of the front desk was great.. one evening my TV stopped working. I was VERY ill that night, I had to go down twice to get someone and no one came til the next day when I had to have the cleaner call the maintenance.. who was great !!! Pool are was nice and well maintained.. pool is small and a bit of a challenge to get in and out of. It looks like they had a roof top lounge up there at one point which was beautiful. Not in use while I was there unfortunately. Always got a pool chair as barely no one came up.. The internet was nearly unusable.. spotty even in the common areas, I could get wifi in my room laying on my bed close to the window.. but that’s about it. It was an ok stay.. probably wouldn’t again unless I was desperate.
Stayed 8 nights in Dec 2025

10/10 Excellent

Shawn

Liked: Cleanliness
Welcoming front desk, excellent cleaning crew and clean rooms. Enjoyed my stay…
Stayed 5 nights in Dec 2025

2/10 Terrible

Jean

Amenities
Stayed 14 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services
Stayed 5 nights in Dec 2025

10/10 Excellent

WEI

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff and front desk were so lovely! They actually found my Apple Watch and sunglasses that went missing in my room! The view on the roof is easily one of the best in PV
Stayed 3 nights in Dec 2025

8/10 Good

Victor Manuel

Stayed 5 nights in Nov 2025

8/10 Good

Tully

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and room was good, but sewage smell came up from the shower drain. Suspect the shower doesn't have a P-trap and let's the fumes come up. Had a rubber cover for the drain, but that only helped a bit
Stayed 3 nights in Dec 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the view room was wonderful and the staff are like family. My favorite place to stay.
Stayed 12 nights in Dec 2025

8/10 Good

Elyse

Travelled with group
Liked: Cleanliness, property conditions & facilities
Convenient location. Comfy bed.
Stayed 9 nights in Dec 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Estuve hospedado 2 noches con mi familia, desde el principio la atención fue amable, el lugar está limpio y acogedor, la ubicación fue excelente para todo, playa transporte, restaurantes. Sin duda volveríamos a hospedarnos en este lugar.
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Good, clean budget hotel with very attentive staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheryl anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice..hotel clean
Stayed 13 nights in Nov 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay here for my birthday week. It was right in the middle of everything and the area was quite quiet. Rooms were straight forward but had great a/c and a fan. I would def stay here again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Elaine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning room,great costumer service and staff really helpful
Stayed 1 night in Dec 2025