4.5 out of 5

"The Bahia Esmeralda is a fantastic choice for a family wanting an AI resort. The food was fantastic. Lots of choices for my family of 4 (Myself, Hus ... " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

4-star beachfront property near Arena Gorda Beach

Beachside getaway

With a stay at this well-placed property, you'll be half a mile (1 km) from Arena Gorda Beach and within 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. Iberostar Golf Course and Punta Blanca Golf Course are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a golf course, free water park access, and a casino. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, mini golf, and children's pool.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 570 guestrooms also offer free WiFi and free minibar items. Plasma TVs come with satellite channels, and other amenities include furnished balconies or patios and sofa beds.

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$392 per night

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Bahia Principe Esmeralda - All Inclusive ratings based on 36 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Luxury Bahia Principe Esmeralda - All Inclusive

Everyone (17) Couples (4) Family (2) Other (1)
5 out of 5
I did not like that i paid more to stay at Esmeralda while others paid to stay at lesser hotels, but were still able to use Esmeralda facilities.

Posted by on 12 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Customer service

Dear Guest, Thank you for your comment. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kindest regards, Luz Caraballo Bahia Principe Bavaro Resort

5 out of 5
Everything was wonderful. The staff were amazing and helpful. The property and the pools were beautiful and of course the drinks plentiful. My second visit to Bahia Esmeralda and I will be back

Posted by on 26 May 2019

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Comment from Hotel Management

2 Jun. 2019 by Customer service

Dear Guest, We are very pleased to know that they had a lovely time again in Punta Cana thanks to our installations and good service from staff. Our goal is to make your stay become an unforgettable experience. We looking’s forward to seeing you soon. Best regards, Luz Caraballo Bahia Principe Bavaro Resort

5 out of 5
Everything!!! The food was delicious, Maria (our room maid) was excelent! The location and ammenities were also really really good. And we loved it so much, that now we’re part of the privilege club

Posted by on 2 Apr. 2019

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Comment from Hotel Management

2 Apr. 2019 by Customer Service

Dear Guest, Posts such as yours delight us and give us the confidence to keep working hard to satisfy our customers and improve our service. Please be assured that your wonderful comments will be forwarded to Maria. We would like to cater you once again at Dominican Republic and continue offering you outstanding vacations! Always at your disposal, Jasmin Reyes Bahia Principe Bavaro Resort

5 out of 5
This is the 10th time that I have stayed at a resort in Punta Cana and the second time that I have stayed at the Grand Bahia Resorts.. What I liked about the Esmeralda Both resorts were beautiful and overall the food and service was excellent. As with all of the resorts that I have stayed at in Punta Cana the beach is the best and the value for the money is second to none...It keeps me coming back for more. What I disliked about my stay at The Esmeralda is the behavior of One of the staff members (Jose).. I came to Punta Cana with a beautiful young lady and was looking forward to spending 5 days relaxing with her and enjoying her company. This was our second time traveling together. On the second day of my vacation I was in the pool while my friend was lounging in the sun. As she was lying there Jose struck up a conversation with her and started asking whether I was her husband or boyfriend (Very unprofessional of him it was none of his business) When she said neither he asked her for his phone number in case she needed anything. During my entire trip he was texting her trying to get her to come meet him. Finally she started to ignore his text message. After we got home from our trip I met my friend for dinner and she told me that Jose had called her that day and made some really bad comments about me about things that I allegedly said about her. I am furious. Is this the way a 4.5 star resort treats guests. I spent a lot of money on my vacation and did not deserve that.

Posted by , from US on 1 Apr. 2019

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Comment from Hotel Management

8 May 2019 by Customer service

Dear Jack, We can assure you that in Bahia Principe Hotels & Resorts we are always very concerned about our guests' wellbeing and safety and of course we take any allegations of misconduct very seriously as in our company there is no place for such inappropriate behavior. For this reason, in order to bring you the best service regarding your concerns, please be so kind to send us an email to and provide us with all the details regarding this incident with your booking information. As soon as we receive your email, we will forward it to the corresponding department who will investigate the situation. Always at your disposal, Luz Caraballo Bahia Principe Bavaro Resort

4 out of 5
This is the second time that I stayed at the Grand Bahia Principe properties... Both times the resorts and the food were excellent and the beach was Gorgeous. I stayed at the El Anbar resort a few years back.. I have been to Punta Cana 10 times and I love the resorts... Best value for the money...

Posted by on 1 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Customer Service

Dear Guest, As a repeater client, your opinion is very important to us. It represents a challenge, an opportunity to improve our services and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. You are welcome to contact us for your next visit with your family to our Luxury Bahia Principe Esmeralda in order to prepare all the details to provide you an unforgettable experience. Looking forward to seeing you soon! Jasmin Reyes Bahia Principe Bavaro Resort

3 out of 5
Hotel rooms were out dated and I got bed bug bites

Posted by on 21 Feb. 2019

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5 out of 5
Hotel was next to beach. Beach was beautiful. Bahia Principe has several different resorts in one spot, so you need to read the review for where you want to stay. Esmeralda was next to the ocean and the staff was amazing. Be careful of the peddlers near the ocean, they will let you take pictures with their animals and then ask for money afterwards.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Customer Service

Dear Guest, We would like to thank you for taking the time to share your experience, which gives us an opportunity to evaluate our performance. Will be a pleasure to have the opportunity to welcome you once again and provide you with a wonderful vacation. Regards from the Dominican Republic! Luz Caraballo Bahia Principe Bavaro Resort

5 out of 5
Very pleased from beginning to end! Hotel was lovely, right on the beach. The food was excellent and the staff was friendly.

Posted by , from Vermont on 9 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Customer Service

Dear Gail, It is a pleasure to know that you enjoyed a relaxing vacation. We would like to cater you once again at the Dominican Republic and continue providing you with very good vacations! Regards from the Caribbean! Luz Caraballo Bahia Principe Bavaro Resort

5 out of 5

Great AI resort!

Pros: excellent food, staff were wonderful (Bianca is the queen of poolside waitresses), lots to do, gyms, beaches, very clean grounds & rooms, pillows!
Cons: A little softer beds would be nice. By the end of the week, my hips ached and felt like they were pushing into the wood holding up the mattress.
Location: Private transfer took about 25-30 mins from Punta Cana airport. Monkeyland is a MUST do!!
The Bahia Esmeralda is a fantastic choice for a family wanting an AI resort. The food was fantastic. Lots of choices for my family of 4 (Myself, Husband, 16 & 12 yr old boys). The Japanese restaurant at the Esmeralda was my kids favorite, due to the abundance of Sushi. I preferred the Buffet over the Beach restaurant for lunch, but late in the afternoon the Beach restaurant was a good option. Breakfast was the usual for an AI. There were so many pools at the resort, it was hard to pick one. The pool at the Esmeralda, seems to have older people around it. However, the absolute BEST poolside waitress is Bianca! She is at the Esmeralda pool. She will take great care of you, so make sure you go down early & reserve your lounger in her section. Bianca is extremely hard working and always had a smile, or a kiss kiss, for all of her customers. The entire staff are so friendly, but Bianca really stands out as the most friendly, helpful one. The seaweed was REALLY bad while we were there (end of July 2018). The fisherman we went with deep sea fishing, said it was the worst he had ever seen it. The hotel does a good job trying to keep it raked up, but it seemed like a constant, long, hot job. Swimming was kinda gross with seaweed wrapping around you(its a little stinky), until you got past the break, then it eased up a little bit. The beaches themselves were lovely, despite the seaweed. Our maid was also lovely, but forgot to get her name! The beds are a little firm.

Posted by , from Colorado on 6 Aug. 2018

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Comment from Hotel Management

12 Aug. 2018 by Customer Service

Dear Guest, We would like to thank you for taking the time to share your experience, which gives us an opportunity to assess our performance. Please be assured that your observations have been taken into great consideration with the aim of continuing to provide the best vacations. We would like to have the opportunity to welcome you once again at Luxury Bahia Principe Esmeralda. Please, do not hesitate to contact us if you have any questions or need assistance. Best Regards, Luz Caraballo Bahia Principe Bavaro Resort

4 out of 5

Family vacation 2018

My family and I loved our stay at Bahia Esmeralda. The hotel’s grounds are well maintained and the staff were very nice and accommodating. We love having Meldy as our Butler. He tended to everything we asked and needed; from making specialty restaurant reservations to having in our room all we asked for in a timely manner and with smile on his face. He truly made our vacation special. We did not have to worry about anything. The entertainment staff were fantastic. Meloso, chocolate, caramelo and Alexander did a magnificent job engaging guess on hotel activities and making sure everyone was having fun and entertained.

Posted by , from New Jersey on 3 Aug. 2018

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Comment from Hotel Management

7 Aug. 2018 by Customer Service

Dear Guest, It is a pleasure for all of us to know that we meet your expectations during your stay in our Luxury Bahia Principe Esmeralda. We are proud to hear that you had an excellent stay due to the friendliness of our staff members. They will appreciate your wonderful comments. We would like to have the opportunity to welcome you once again at Luxury Bahia Principe Esmeralda. Please, do not hesitate to contact us if you have any questions or need assistance. Regards from the Dominican Republic! Luz Caraballo Bahia Principe Bavaro Resort

About the Luxury Bahia Principe Esmeralda - All Inclusive

Location Arena Gorda Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Snorkeling included

Property Features

Luxury Bahia Principe Esmeralda - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Luxury Bahia Principe Esmeralda - All Inclusive offers its guests a full-service spa, a golf course, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A casino, a children's pool, and a nightclub are also featured at the family-friendly Luxury Bahia Principe Esmeralda - All Inclusive. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 570 guestrooms or units
  • 3 levels
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.3 km / 17 mi)
  • Parking: Free self parking

Room Amenities

Luxury Bahia Principe Esmeralda - All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include sofa beds. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Jazmin - Overlooking the pool, this buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Snack Night - This buffet restaurant overlooks the pool.

Arrecife Grill Restaurant - This restaurant serves dinner only. Reservations are required.

Asian - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Bella Italia - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Reflexology
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • No elevators
  • Minimum guest age is 18

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Luxury Bahia Principe Esmeralda All Inclusive Punta Cana
  • Luxury Bahia Principe Esmeralda All Inclusive
  • Luxury Bahia Principe Esmeralda Punta Cana
  • Luxury Bahia Principe Esmeralda
  • Bahia Principe Esmeralda Incl

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.