SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Upscale beachfront property with 3 outdoor pools

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Exterior
Property video
Exterior
Miscellaneous
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Place, La Isla Shopping Mall
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Captivate Swim-Out King

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Two Queen

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Delight Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Delight Ocean View Two Queen

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Delight King

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Delight Two Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

SLS Elite King

7.6 out of 10
Good
(4 reviews)
  • Marina view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

SLS Elite Two Queen

  • Marina view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

SLS Elite Ocean View Rooftop Two Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

SLS Elite Specialty Suite

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Euphoria Suite King

  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

Euphoria Corner Suite Ocean View King

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Family Style two-Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 135 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Delight Family Style Two-Bedroom

  • City view
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Euphoria Corner Suite Marina View King

  • Marina view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

Luxuriate Two Bedroom Suite

  • Ocean view
  • 232 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Punta Sam

Beachfront retreat .A stay at this Playa Mujeres property places you within 6 miles (10 km) of Ultramar Ferry Puerto Juárez and 9 miles (15 km) of Plaza Las Americas. Langosta Beach and Tortuga Beach are within 12 miles (20 km).

What's nearby

  • Mujeres Beach - 3 min drive - 1.4 km
  • Langosta Beach - 27 min drive - 16.9 km
  • Cancun Convention Center - 35 min drive - 21.4 km
  • North Beach - 44 min drive - 8.0 km
  • La Isla Shopping Mall - 45 min drive - 25.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Mike's Coffee - ‬14 min walk
  • ‪The Press - ‬1 min walk
  • ‪caprichos villa del palmar - ‬11 min walk
  • ‪Twiggy - ‬1 min walk
  • ‪Gourmet Hall - ‬13 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Upscale beachfront property with 3 outdoor pools
Some rates at SLS Playa Mujeres – ALL Inclusive Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 498 guestrooms or units
  • 5 levels
  • 2 buildings
  • 18 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • 3 coffee shops
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

How close is SLS Playa Mujeres – ALL Inclusive Collection to the airport?

SLS Playa Mujeres – ALL Inclusive Collection is 17.1 mi (42-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on May 19, 2026 start from CA $589, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SLS Playa Mujeres – ALL Inclusive Collection have an airport shuttle?

Airport shuttle services are not available at SLS Playa Mujeres – ALL Inclusive Collection.

How close is SLS Playa Mujeres – ALL Inclusive Collection to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does SLS Playa Mujeres – ALL Inclusive Collection offer free breakfast?

SLS Playa Mujeres – ALL Inclusive Collection does not offer free breakfast.

Is there a casino at SLS Playa Mujeres – ALL Inclusive Collection?

No, there is no casino at this property, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are nearby.

What time is check-in at SLS Playa Mujeres – ALL Inclusive Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SLS Playa Mujeres – ALL Inclusive Collection?

This property offers free self parking.

Does SLS Playa Mujeres – ALL Inclusive Collection have a pool?

SLS Playa Mujeres – ALL Inclusive Collection features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does SLS Playa Mujeres – ALL Inclusive Collection have a restaurant?

Yes, there are 18 restaurants on site.

Does SLS Playa Mujeres – ALL Inclusive Collection have a spa?

Pamper yourself with a day at Ciel SPA, where you can enjoy Swedish massages, aromatherapy, and body wraps.

How close is SLS Playa Mujeres – ALL Inclusive Collection to downtown Punta Sam?

SLS Playa Mujeres – ALL Inclusive Collection is 0.1 mi away from Punta Sam.

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 897 reviews
Rating 8 - Good. 130 out of 897 reviews
Rating 6 - Okay. 76 out of 897 reviews
Rating 4 - Poor. 33 out of 897 reviews
Rating 2 - Terrible. 38 out of 897 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharonicka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2026

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was amazing! Rooms were beautiful and spacious and all the staff were excellent. The restaurants were a nice surprise! So many options to choose from.
Stayed 6 nights in Feb 2026

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice overall
Stayed 4 nights in Jan 2026

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
First night the view was horrible. They put us in a horrible room because they make less money when you book through expedia. We complained because our ocean view was literally totally blocked by buildings. I travel a lot and see this happening more and more by using expedia you get the bad room. I complained and they gave us a free upgrade for the remaining two nights
Stayed 4 nights in Jan 2026

4/10 Poor

Chaim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Paid for the ocean view first 2 night thy give me a grand floor On their website $100 per adult for kosher food When we arrived we paid $160 per adult
Stayed 4 nights in Jan 2026

10/10 Excellent

Theresa

Great place to relax.
Stayed 4 nights in Jan 2026

10/10 Excellent

Amanda

Stayed 4 nights in Jan 2026

4/10 Poor

Courtney

Travelled with partner
Disliked: Amenities
We were so excited for an all inclusive experience with SLS but this property fell short on so many levels. The food and beverage selection and execution was terrible. Several of our meals came out unseasoned, undercooked or overcooked and just inedible. Many things were not included in the “all inclusive” even though we had the top tier package. We paid extra for coconut water by the pool, sake with our Asian dinner and only one wine was available without an up charge at most restaurants. To top it off, the first night we were there, there was a “comedian” as entertainment for the guests. The “comedian” was a Trump impersonator that spewed hateful, racist, discriminatory “jokes” for over an hour. It was appalling that an SLS property would allow this. Regardless of beliefs, a hotel resort is not an appropriate venue for what seems like a comedic take on a politically rally. We were so unhappy with our experience we left early. A couple of positives warranting 2 stars: The property itself is beautiful and well kept. The staff was very kind and hardworking. Overall, this is absolutely not a 5 star resort and doesn’t even come close to comparing to the experience at other SLS properties. They need a few years to get it together and learn how to operate as an all inclusive. 0/10 would not recommend.
Moldy strawberry delivered with breakfast
The “green beans and almonds” side from the Mediterranean restaurant
The medium/medium well steak ordered from Union
Stayed 4 nights in Jan 2026

10/10 Excellent

Mai

Stayed 4 nights in Jan 2026

10/10 Excellent

Keith Maurice, Halethorpe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had a pleasant aroma. The staff was very friendly!
Stayed 4 nights in Jan 2026

8/10 Good

Ashlei

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Most of the staff was great, the food was absolutely excellent although the Italian restaurant was my least favorite, the facility was very nice. It was very relaxing and I enjoyed myself. However, there was not much to do on some nights. There’s no club or casino so I would say this resort is more about relaxation plus there’s lots of kids. Around the fourth night we did become bored, but it was OK because we were there for relaxation overall I enjoyed myself.
Stayed 5 nights in Jan 2026

10/10 Excellent

Luiza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with great dining options and friendly service. Modern rooms and fun atmosphere make it a fantastic place for a beach vacation.
Stayed 4 nights in Jan 2026

8/10 Good

Gilles

Stayed 5 nights in Jan 2026

2/10 Terrible

Alshan

I left a sentimental bottle of perfume in the room, I tried contacting front desk, concierge, even contacted through email but I have not heard back from anyone. What’s the point of having a phone if no one will pick up?
Stayed 4 nights in Jan 2026

6/10 Okay

Loucine

Stayed 4 nights in Jan 2026

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, gorgeous room, friendly staff, beautiful resort
Stayed 4 nights in Jan 2026

2/10 Terrible

Michael

Liked: Cleanliness, amenities, property conditions & facilities
⭐️ 0/5 – Safety Failures and No Accountability We booked SLS Playa Mujeres through Expedia and paid extra for an SLS Elite room, expecting a five-star experience. Instead, our short long-weekend stay was ruined by repeated safety failures, severe understaffing, and lack of accountability. Our son has a tree-nut allergy, communicated in advance. Despite this, he was served Nutella chocolates, a dish with pine nuts, and after raising the issue, nuts again for a third time — any could have caused a medical emergency. The resort was understaffed, especially at breakfast and pools/beaches. Elite seating was unavailable, breakfast was slow, our room wasn’t ready on arrival, and no welcome drink was offered. We asked to speak with the hotel manager, which never happened. An assistant manager on WhatsApp also never responded. The only goodwill offered was a late checkout and a pool cabana, far below what was needed. Based on our experience, SLS Playa Mujeres is not safe for families with allergies and does not deliver an Elite, five-star experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruslana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, beautiful hotel, amazing staff!!!
Stayed 8 nights in Jan 2026

10/10 Excellent

Arrieh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort!
Stayed 4 nights in Jan 2026

6/10 Okay

Ally Gail Maria

We had issues with our room smell when we got there, wit
Stayed 6 nights in Jan 2026

10/10 Excellent

Antwone

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful, very clean, and the stuff was GREAT. If you ever stay in the Elite rooms, i highly recommend requesting Romàn as your personal butler. His service and attention to detail is top tier
Stayed 3 nights in Jan 2026

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderdful relaxing resort located about 45 minutes north of Cancun. Overall we had a great time the week we stayed at this resort. This resort is very lowkey. There is very little daytime entertainment available at this resort. The resort seems to be unintentionally split half into a family section, and half into an adult only section. Any dinner activities are reservation only so that is good to know going into your stay. We wish they had more midday entertainment available on the adults only side and across the resort overall.
Stayed 7 nights in Jan 2026

10/10 Excellent

Rojaye

Stayed 3 nights in Jan 2026

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service
Staff was great and room was very nice It is a beautiful spot.
Stayed 6 nights in Jan 2026

6/10 Okay

Ebrahim

Liked: Amenities, property conditions & facilities
Room was okay restaurant Sevice and food very bad
Stayed 5 nights in Dec 2025