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Star Motel

2.0 star property
Hotel near Pier 39 in San Francisco

Choose dates to view prices

Photo gallery for Star Motel

In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Front of property
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
1727 lombard street, San Francisco, CA, 94123
  • Place, Union Street
    ‪2 min walk‬
  • Place, Ghirardelli Square
    ‪11 min walk‬
  • Place, Lombard Street
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room

8.2 out of 10
Very good
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Francisco

Cow Hollow stay.Your stay at this Cow Hollow hotel places you within 2 miles (3 km) of Pier 39 and Lombard Street. Presidio of San Francisco and Moscone Convention Center are also within 3 miles (5 km).

What's nearby

  • Union Street - 2 min walk - 0.2 km
  • Van Ness Avenue - 8 min walk - 0.7 km
  • Fort Mason - 8 min walk - 0.7 km
  • Ghirardelli Square - 11 min walk - 1.0 km
  • Lombard Street - 13 min walk - 1.1 km

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 12 min walk
  • San Francisco Intl. Airport (SFO) - 36 min drive

Restaurants

  • ‪Komeya No Bento - ‬2 min walk
  • ‪Bus Stop - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Ly's Vietnamese Cuisine - ‬2 min walk
  • ‪Perry's - ‬6 min walk

About this property

Star Motel

Hotel near Pier 39 in San Francisco
Public spaces have free WiFi. Free self parking is available.
  • 53 guestrooms or units
  • Front desk (limited hours)
Star Motel offers 53 accommodations with laptop-compatible safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash.

Star Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 335 reviews
Rating 8 - Good. 62 out of 335 reviews
Rating 6 - Okay. 10 out of 335 reviews
Rating 4 - Poor. 5 out of 335 reviews
Rating 2 - Terrible. 5 out of 335 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aida, Doral

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was excellent. Even though the room was small, it was notably clean and comfortable. I appreciated that when I mistakenly left my key inside, the manager was so understanding and immediately helped me get back in.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary-Lou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Room was very clean and, the remodel was cute! Cow Hollow neighborhood is close to fisherman’s wharf and, transportation.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They did a nice job with the renovation. The room was clean and tidy. The location is great, with Chestnut Street and Union Street in easy walking distance. We were in one of the rooms that is the closest to Lombard Street, so we could hear street noise until almost midnight.
Stayed 1 night in Oct 2025

10/10 Excellent

lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this location! I booked because it had high reviews and it did not disappoint in anyway! The rooms are tastefully done and are very clean! The staff was nice enough to allow us to leave our car while we ran a 5K. Will definitely come back.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristina

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristina

Stayed 1 night in Oct 2025

8/10 Good

Jenni

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good distance to the pier and all the tourists stops. It felt safe for parking with the gate closed at night. Free parking was amazing. Thank you! The room could have used a dresser or small closet to unpack our suit cases. Or at least some hangers to hang up shirts Overall it was a good experience.
Stayed 5 nights in Oct 2025

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy 25min walk into Fishermans Wharf amd Peir 39, pass parklands and the beach and cable car. Also could catch bus, need a Clippercard to use bus or correct cash. Parking onsite was handy. Great had a fridge and they made our beds and fresh towels each day. Adequate space for 2 kids a d 2 adults. We got a good price for booking early.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT was perfect for what we expected
Stayed 3 nights in Sep 2025

10/10 Excellent

Shaun

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love this place for staying in the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Tegan, Phoenix

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell that everything has been redone pretty recently. The location is fantastic. Close to everything and right off Lomard St. While the room was small, they were very smart with how they used the space. The best part is free parking, which is hard to find!
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service
Great shopping on Chestnut and Union St. Parking on property was very, very secure.
Stayed 5 nights in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Staff were very nice Shopping and dining very close by Free parking as well. I would certainly stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel is clean and updated
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Stayed 1 night in Sep 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking and nice clean rooms. Great staff
Stayed 1 night in Sep 2025

4/10 Poor

Santiago

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a good room, it was a pretty nice location, but it was awful the service of the two person, they were no help at all. I know we arrive early than check in, but also we had a baby and we expected more help from them.
Stayed 1 night in Sep 2025

10/10 Excellent

SU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet area! Couple streets up is Union St that is all restaurants, bars, coffee shops, and clothing shops all available. Parking was great because we have a pickup and had no issues. Front desk was very welcoming coming in and pleasant while checking out! Will be back for sure, my husband has monthly visits to the UCSF..
Stayed 1 night in Sep 2025