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The Swan Hotel

4.0 star property
4-star hotel near Thorpe Park

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Photo gallery for The Swan Hotel

View from property
Front of property
Reception
View from property
Comfort Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
The Hythe, Staines, England, TW18 3JB
  • Thorpe Park
    ‪5 min drive‬
  • Windsor Castle
    ‪13 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪11 min drive‬

Room options

View all photos for Cosy Room

Cosy Room

Cosy Room

9.8 out of 10
Exceptional
(13 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Indulgence Room

Indulgence Room

Indulgence Room

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.6 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Staines

Near the airport.Your stay at this hotel will put you steps from Staines Bridge and a 5-minute walk from Thames River. Also, Thames Path is within half a mile (1 km) and Magna Carta Monument is within 2 miles (3 km).

What's nearby

  • Staines Bridge - 2 min walk - 0.2 km
  • Thorpe Park - 5 min drive - 4.1 km
  • Royal Holloway, University of London - 6 min drive - 5.0 km
  • Windsor Castle - 13 min drive - 11.8 km
  • LEGOLAND® Windsor - 15 min drive - 14.1 km

Getting around

  • Station A Station - 9 min drive
  • Staines Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Nostrano Lounge - ‬7 min walk
  • ‪Nando's - ‬8 min walk

About this property

The Swan Hotel

4-star hotel near Thorpe Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly The Swan Hotel.

This 4-star Staines hotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • English breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Swan Hotel offers 11 accommodations with complimentary bottled water and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Languages

English, German, Hungarian, Italian, Maltese, Polish

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  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

The Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 400 reviews
Rating 8 - Good. 92 out of 400 reviews
Rating 6 - Okay. 16 out of 400 reviews
Rating 4 - Poor. 8 out of 400 reviews
Rating 2 - Terrible. 4 out of 400 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The golden swan

Such a gorgeous setting on the Thames. Great buzz and lively bar Extremely professional staff all round Very comfy bed and the option of sitting out on the balcony overlooking the Thames We will definitely be back!!
Stayed 1 night in May 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent - fantastic staff, great location, very dog friendly. Great room with a balcony overlooking the Thames. Breakfast was excellent too.
Stayed 1 night in Apr 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Every single member of staff we met made us feel special on our visit. They were so kind and helpful. The service was swift and efficient. The hotel was very clean and comfortable throughout. Great value for money. The choice of breakfast was very good and delicious. The parking outside, although limited was very well priced (council owned, but you pay in the hotel). We will recommend to others and hope to return.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Staff is friendly and best breakfast in Staines area. Room was clean and comfortable.
Stayed 2 nights in Feb 2025

8/10 Good

Justin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are lovely now it’s been redone, nice little balcony view too. Breakfast was hit and miss to be honest wife didn’t eat hers as wasn’t great salmon and eggs.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was so cute and quaint. Easy from the airport with delicious breakfast. Service was kind and on top of it.
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a weekend break

Great overnight getaway in their largest river view room. Great staff and food. Lovely top-end Teapigs teas and coffees in the room. This is a very old building so expect squeaky and sloping floors. Wamr rooms (almost too warm), although could benefit from double glazed windows in the bedrooms to cut out some of the noise from people talking on the pub terrace below.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in a lively establishment. Great service and the food in the restraint was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed due to close location to Heathrow airport. Lovely, historic hotel next to the Thames. The room was very clean and well presented , with a lovely en suite and balcony. Good facilities and thoughtfully designed to make best use of space. The bed was comfortable, though a little small (Queen). If I return I would choose a larger room. Not a criticism, just simply a personal reality for a taller couple 😂. The restaurant is excellent and bar homely. All in all a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Eamonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, spoilt by drunken noise.

Lovely hotel in an amazing setting on the Thames. Staff were lovely and the food was great. The thing that spoilt it: It's also a pub (not a problem by itself) but they have an outdoor area with a TV (playing football matches) - right under our window. That meant drunken lads shouting at the screen (very loudly) and even with the windows closed it was very loud. This went on for several hours, eventually stopping at around 11pm. The (quite young) staff were reluctant to confront the increasing drunken group, so the noise just got worse.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness
Quirky rooms nicely appointed
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming small hotel on the river, not far from Heathrow. Very picturesque. Restaurant and pub seemed to be popular with locals. Great breakfast that was included. Would absolutely stay here again and recommend to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s lovely

Highly recommend this hotel. Service is great and the place is beautiful inside and out. I’ve stayed in four hotels across Staines and Egham, but will always stay at The Seán from now on. It’s lovely.
Stayed 1 night in Sep 2024

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

DALJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Always a great place to stay with the finest breakfast menu in town!.....Beware there is no lift in this old world hotel from the past...but is exquisite and right on the River thames with a great British Pub with excellent choice of beers....DO NOT get this hotel mixed up with The Boleyn Hotel across the street (it is terrible hotel and run down it looks good in the pictures but is not)
Stayed 2 nights in Jul 2024